Senior Applications Analyst

Burr & Forman LLP has an immediate opening in our Jacksonville, FL, Orlando, FL, Tampa, FL, or Birmingham, AL office for a full-time senior applications analyst. This position is a unique opportunity to join a firm that prioritizes our clients, colleagues, and communities. If you're a service-minded professional with intellectual curiosity and excellent work ethic, please consider joining our team.

The Senior Application Analyst is responsible for the management, analysis, and enhancement of various software applications critical to the firm's operations. This position will collaborate with cross-functional teams to understand business requirements, identify areas for improvement, and implement effective solutions.

KEY CONTRIBUTIONS

• Provide day-to-day technical support for assigned applications, including issue resolution, troubleshooting, and incident management
• Collaborate with business stakeholders to understand their application needs, functional requirements, and user workflows, and translate into actionable tasks for development or enhancement
• Analyze existing application systems, identify weaknesses, and propose improvements to optimize performance, efficiency, and user experience
• Conduct thorough testing of software applications to ensure their functionality, performance, and security; identify and address bugs, issues, and anomalies during the testing phase
• Manage the implementation and deployment of new applications or updates
• Create and maintain detailed documentation, including user guides, system configurations, and application-related information
• Assist in data migration, integration, and validation processes, ensuring data accuracy and consistency across applications
• Develop and conduct training sessions for end-users/peers to ensure proper understanding and effective utilization of applications
• Collaborate with external software vendors to troubleshoot and resolve issues related to third-party applications
• Ensure that applications comply with firm security policies and industry regulations; participate in security assessments and vulnerability remediation efforts
• Suggest and implement improvements to enhance the overall IT infrastructure based on emerging technologies, industry trends, and best practices related to application management

THE ESSENTIALS

• A bachelor's degree in computer science or related field and/or equivalent combination of education and experience
• Proven experience as a legal vertical application analyst or similar role
• Strong knowledge of software application lifecycles
• Familiarity with various databases and legal vertical software systems
• Proficiency in application integration and data exchange techniques
• Excellent problem-solving skills and the ability to analyze complex issues
• Strong communication skills to collaborate with stakeholders at all levels
• Certifications in relevant technologies (e.g., ITIL, SQL, etc.) are advantageous
• Highly organized, detail-orientated, proactive with a desire to take ownership
• Balance competing priorities and work effectively in a fast-paced environment, exercising patience and professionalism during stressful situations
• Ability to work independently and with a team

Equal Opportunity Employer

Burr & Forman is an equal opportunity employer and is committed to recruiting, hiring, developing, and promoting lawyers and staff without regard to age, race, color, religion, sex, gender, national origin, sexual orientation, military and protected veteran status, gender identity or expression, transgender status, sex stereotyping, pregnancy, genetic information, disability, or any other protected characteristic.

Please view Equal Employment Opportunity, E-Verify, and other related posters at www.burr.com/careers/working-at-burr.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)