Product Manager

Summary:

The Product Manager will join the market-leading team at Thomson Reuters Westlaw and contribute to transforming legal research and litigation workflows with generative AI. We are seeking a passionate and detail-oriented Product Manager to support the development and implementation of automated evaluation systems for our cutting-edge AI models. This role offers a fantastic opportunity to apply your deep understanding of legal processes and product management skills to ensure the quality and reliability of AI-generated content used by legal professionals. You will work closely with product managers, research scientists, and engineers, playing a key role in bringing innovative legal technology solutions to life.

About the Role:

Key Responsibilities:

• Strong Legal Research: Break down complex legal research and related litigation workflows to identify how generative AI can enhance specific tasks (legal research, brief analysis, motion improvement) and define the evaluation criteria necessary to ensure AI outputs meet the high standards of legal practice.

• Evaluation Framework Execution: Contribute to the design and manage the implementation of automated evaluation frameworks and metrics for generative AI in the legal domain, ensuring alignment with product roadmaps. Focus on assessing factors like factual accuracy, legal soundness, citation validity, hallucination detection, bias, and relevance for specific features.

• Data Management and Testing Coordination: Manage the creation and curation of high-quality datasets needed for auto-evaluation (ground truth, adversarial examples). Coordinate the execution of automated testing and validation pipelines, track results, and help identify areas for improvement.

• Cross-Functional Collaboration: Collaborate closely with research scientists, engineers, attorney editors, and other product managers to translate requirements into clear user stories and specifications, facilitate development, and ensure smooth execution of generative AI evaluation features.

• Technical Insight & Application: Stay current with advancements in LLMs, generative AI evaluation techniques, and prompt engineering. Apply this knowledge to support the continuous improvement of evaluation methods and tools for assigned features.

• Stakeholder Communication: Clearly communicate feature status, requirements, evaluation results, and potential risks to relevant team members and stakeholders.

• User & Market Understanding: Participate in and support market research, competitive analysis, and user research activities to gather insights into the needs and expectations of legal professionals regarding AI-generated content evaluation.

About You:

You are a fit for the role of Product Manager if your background includes:

• Legal Expertise (Required): J.D. from an accredited law school and a deep understanding of legal research methods, concepts, and their application within litigation workflows. Ability to dissect complex legal issues.

• Product Management Fundamentals (Required): 3-5+ years of product management experience with a track record of contributing to the end-to-end lifecycle (concept to launch) of complex technical products/features. Experience translating user needs into product requirements, especially for evaluation.

• AI & Technical Proficiency (Required): Minimum 6 months working with generative AI; familiarity with and strong interest in learning about current AI tools and techniques (Legal AI focus highly preferred). Understanding of the importance of evaluation metrics and data quality for AI. Direct experience contributing to the development or implementation of evaluation processes for AI/ML models, experience working directly with data science teams on model processes (training, tuning, evaluation), and comfort with intermediate programming, specifically Python a plus.

• Analytical & Problem-Solving Skills: Strong critical thinking and analytical skills. Ability to break down complex problems, identify core issues, and contribute to effective solutions. Comfortable working through ambiguity.

• Communication & Collaboration: Excellent communication and collaboration skills; ability to work effectively within cross-functional teams and articulate requirements.

• Mindset & Work Ethic: Bright, tech-savvy, proactive self-starter with a strong sense of ownership and a drive to deliver results. Eager to learn and stay informed about emerging research and industry trends.

#LI-SS

What's in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you'll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.
• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $101,640 - $188,760.For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.