Senior Pre-Sales Engineer (m/f/d)

Become Senior Pre-Sales Engineer (m/f/d) at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.
What we offer

• Mobile working and flexible working time
• Collaborative, diverse company culture and superior team spirit
• Flat hierarchies and great feedback culture
• Development opportunities & career perspective
• International business & cross-site collaboration
• Modern, dog-friendly offices with nice amenities
• Company-paid health insurance, public transportation, lunch vouchers and further benefits

What you'll do

• As a PreSales Consultant, you support the sales team in winning new business by providing deep technical insight and strategic guidance throughout the entire sales cycle.
• You guide customers and partners by translating industry standards into clear, actionable solutions, aligned with Retarus' way of delivering secure, scalable communication services.
• You take ownership of designing solution architectures and integration concepts.
• Preparation of cost estimates and support of the sales team in the preparation of technically sound and competitive offers.
• Leverage your solid knowledge of modern IT infrastructures to seamlessly connect applications, ensuring secure, scalable, and future-proof solutions
• Lead and manage pre-sales projects from initial discovery to contract signing and ensure consistent progress and alignment.
• Plan and participate in both virtual and onsite presales meetings and workshops, tailoring your message to different audiences and ensuring that you clearly articulate the customer value proposition.
• Your engaging and persuasive approach earns trust, captures attention, and convinces stakeholders that we are the right partner for their business.
• You understand complex business processes and translate them into smart technical solutions that deliver real value and support your customers' strategic goals.
• In close cooperation with the Retarus sales teams, product management, technical departments and your customer contacts, you will ensure that our portfolio is optimally positioned in every project.
• You bring your technical expertise and communication skills to our bid management process and guarantee that the bids are precise, convincing and tailored to the customer's needs.

What you'll need

• Successfully completed training or a degree, ideally in IT, or a comparable qualification.
• At least 10 years of professional experience in a comparable position in an IT environment and/or in working with customers or partners.
• In-depth knowledge of technical tools such as Jira, Confluence, Postman and modern AI tools.
• Sound Experience in the SaaS sector, ideally also in the telecommunications environment.
• Enthusiasm for complex business processes and the ability to translate these into intelligent solutions.
• High affinity for new technologies, combined with a passion for innovation and a willingness to challenge existing ways of thinking.
• Ability to grasp things quickly and a strong focus on solutions - even in dynamic, changing environments.
• The ability to convey technical content in a way that is understandable and exciting for the target group - whether in a meeting, workshop or proposal.Team player with a natural ability to cooperate, openness to different perspectives and the desire to achieve success together.

What you can expect

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You'll be working with cutting-edge technology and great creative leeway to meet customers' needs - and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.
Very important
Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Apply via our online application portal - it's easy and doesn't take long. Our colleague Felix Gansmeier is happy to field any questions you may have: Felix.Gansmeier@retarus.de

We'relooking forward to getting to know you!