Operations Manager

A collective energy and ambition. A place where you can make a real difference.

We're a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

ROLE SUMMARY:

This position will provide overall supervision and management of the production operation in accordance with company policies and applicable laws. The Operations Manager will plan, organize, and direct manufacturing activities for specific areas of the plant to meet established plant objectives. Provide the leadership of plant activities related to operations, manufacturing, and maintenance staff. Lead and manage direct reporting infrastructure.

DUTIES AND RESPONSIBILITIES (*denotes essential job functions):

• Responsible at all times for promoting a positive safety culture and awareness within area of responsibility. Support and enforce all plant safety policies and procedures in a fair and consistent manner.
• Provide manufacturing process and team support. Offer direction, expertise and effort in specific manufacturing areas. Maintain focus on meeting plant objectives in safety, quality, productivity, delivery and cost.
• Prepares and controls department budget.
• Facilitate and drive employee engagement activities. Encourage and support employee suggestions and recommendations relating to continuous improvement of the work environment and processes and the elimination of waste.
• Review, develop, implement and revise (as needed) all processes and procedures within the manufacturing areas assigned to ensure continuous improvement activities. This includes implementation and maintenance of lean principles, in more than one area, with proven results as indicated by plant key performance indicators (KPI). Also includes use of Kaizen events, participation in audit programs and implementation of engineering changes.
• Lead and develop teams in each area. Enable team members to use tools such as effective meetings, consensus building, coaching, problem solving, audits and feedback to meet team and plant goals.
• Coordinate and monitor training and development programs to ensure operator effectiveness, skill enhancement and flexibility within the work group and the plant. Ensure certification processes are followed and maintained.
• Assume responsibility for all administrative facets of the area assigned, including personnel (discipline, attendance, etc.) and operations (operations reporting). Assist in the development of policies and procedures. Address issues of consistency of application of policies and procedures.
• Actively participate in supplier interaction activities, such as in-sourcing, outsourcing, quality and delivery issues, and supplier visits and audits.
• Participate in the panel interview and hiring process for hourly and professional positions. Develop new supervisors and leaders in plant hourly positions.
• Utilizing lean and six sigma methodologies, meeting daily production target goals, improving product quality by reducing defects, reducing labor hours, adhering to departmental budget, enforcing policies on a consistent basis, maintaining department moral, and enforcing safety regulations.
• Evaluates opportunities for major reductions in manufacturing cost through the introduction and use of current technologies such as TPS, SMED etc.
• Provides technical assistance and training to the line maintenance and operating departments as needed.
• Direct supervision of Operations Department and subsequent direct reports.
• Identify and coordinate specific training for the operations staff.
• Maintain a competent staff through selection, training, development, motivation and performance management.
• Creation and execution of annual goals/objectives and performance feedback sessions.
• Performs other related duties as required and assigned.

MINIMUM EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in engineering, business or related field.

PREFERED EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:

• Master's Degree a plus.
• 5-10 years previous experience in leading skilled trades activities in a fast-paced manufacturing environment preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent interpersonal skills - ability to build positive relationships at all levels of the organization
• Excellent communications skills - ability to communicate clearly and concisely in multiple media - verbal, written, etc.
• Excellent organizational/time management skills.
• In-depth technical knowledge of packaging processes along with chemical batching processes.
• Ability to prioritize work assignments in a fast-paced work environment.
• Solid critical thinking skills and ability to create new, innovative ways to handle situations.
• Understanding of lean manufacturing principles including Six Sigma, 5S, TPS, etc.
• Strong computer skills (MS Office Suite and SAP). Working knowledge of SAP Maintenance Module a plus.
• Ability to analyze data and make appropriate recommendations.
• Solid understanding of OE, OTIF, SMED improvement programs.
• Familiarity with quality management systems, GMP's and/or validation through advanced training.
• Strong knowledge of production operation, including equipment, materials, work flow, etc.
• Ability to maintain absolute confidentiality at all times and in all situations.

WORKING CONDITIONS:

• Responsible for daily operations; providing leadership, focus and direction to the operations team.
• Integrates site harmoniously with support functions, working with Plant Production, Testing, Engineering, Development, Maintenance, Quality Control, Packaging, Logistics, Marketing and Research personnel to name a few.
• Maximize efficiency through the design and implementation of improved manufacturing strategies and allocate assets and resources to meet quality, safety, cost, delivery, and volume and productivity goals.
• Responsible for industrialization and successful launches for new programs and initiatives.
• Ensures proper supervision training and inspection is being carried out to conform with "Current Good Manufacturing" practices and FDA regulations.
• Directs the identification of capacity utilization problems and ensures appropriate capital appropriations requests are issued in order to help rectify problems.
• Develop and maintain department budgets.
• Lead and implement Site specific Root Cause Analysis methodology.
• Benchmarks, develops, and implements the operating plan to ensure production requirements are satisfied.
• Provides focus to the critical business/leverage issues that will have the biggest impact on plant performance.
• Allocate limited resources and place emphasis on the effective use of resources throughout the operation.
• Create a flexible organization that can respond quickly to changes in product demand.
• Provide leadership in team effectiveness by sharing information and encouraging the participation of all team members, building commitment to common goals and motivating team members, support continuous improvement.
• Compiles necessary statistics and anticipated operating expenses as a basis for determining future operating expense budget.
• Obtain general guidelines and establish operating objectives from the Plant Manager.
• Assist the Plant Manager in preparing and reviewing annual budgets while meeting company production commitments.
• Ensure compliance with all federal, state, local, and corporate policies, laws, and regulations.

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Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/