National Field Supervisor- PMO
Apply NowCompany: The Guitar Center Company
Location: San Jose, CA 95123
Description:
To join our band, you'll need the following experience:
Supervisory Responsibilities:
Supervises:
Travel Requirements:
Significant travel required, dependent on amount and location of active projects.
We are hiring for a new world!
We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people.
We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey.
Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration.
Position Summary: National Field Supervisor- PMO
Plans, organizes, directs, and controls project activities required for effective management of electronic audio/video installation projects. Coordinates with installation labor and sub-contractors. Works with Account Managers and Design Engineers to estimate and price job charges. Works with Production Managers to define and maintain installation standards. Works with financial, contract management and other management reports and tools to define project problems to assure project profitability. Is responsible for training and developing employees. Is responsible for the quality of installation.
Responsibilities will include, but will not be limited to the following:
Pre-sales support for projects:
Attends site surveys with Account Managers and/or Design Engineers, for the purposes of identifying and documenting potential issues that will impact system design and labor quoting.
Reviews quotes for accuracy regarding labor, travel, and miscellaneous costs.
Production support for in-progress projects:
In addition to the above, the following standard Project Manager responsibilities may apply:
Plans and schedules engineering, installation, and subcontracting activities on large and/or complex systems, or service installed jobs:
Implements quality assurance program to continuously improve customer satisfaction:
Monitors job status and controls job costs:
Training and development:
Job Closure:
Additional duties as assigned.
About the Guitar Center Company
The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.
- High school education or equivalent
- Associates degree (2 year) or Bachelor's degree (4 year) in a technical capacity is desirable
- Five years of experience in the engineering and installation of Electronic Security systems, or related field. Has a strong knowledge of engineering fundamentals, relay logic, PLC's and operations. Good subcontracting skills required. An understanding of job financial reports, and the ability control costs in the handling of large projects.
- 5+ years of project management experience required
- AVIXA CTS certification strongly preferred
- PMI PMP certification strongly preferred
Supervisory Responsibilities:
Supervises:
- Installers
- Project Managers
- Apprentices
- Subcontractors
Travel Requirements:
Significant travel required, dependent on amount and location of active projects.
We are hiring for a new world!
We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people.
We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey.
Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration.
Position Summary: National Field Supervisor- PMO
Plans, organizes, directs, and controls project activities required for effective management of electronic audio/video installation projects. Coordinates with installation labor and sub-contractors. Works with Account Managers and Design Engineers to estimate and price job charges. Works with Production Managers to define and maintain installation standards. Works with financial, contract management and other management reports and tools to define project problems to assure project profitability. Is responsible for training and developing employees. Is responsible for the quality of installation.
Responsibilities will include, but will not be limited to the following:
Pre-sales support for projects:
Attends site surveys with Account Managers and/or Design Engineers, for the purposes of identifying and documenting potential issues that will impact system design and labor quoting.
Reviews quotes for accuracy regarding labor, travel, and miscellaneous costs.
Production support for in-progress projects:
- Visits sites ahead of internal AVDG personnel or subcontractors to ensure site readiness
- Attends TKOs for projects to ensure drawings, design, and mobilization plans are sufficient to execute from
- Visits sites during installation to ensure standards are maintained and work quality is at or above acceptable levels, for both internal AVDG personnel and subcontractors
- Works with Field Engineers and Project Managers, either on-site or remotely, during final commissioning, testing, and client training to ensure work is completed and accepted by the client/end user
- Develops and maintains processes that govern project execution
- Oversees subcontractor performance on projects, providing feedback on a per-project basis
- Collaborates with local Project Management leads, national warehouse and purchasing managers, and local Production Mangers to develop and refine processes that govern all projects
In addition to the above, the following standard Project Manager responsibilities may apply:
Plans and schedules engineering, installation, and subcontracting activities on large and/or complex systems, or service installed jobs:
- Maintains current job plans and specifications
- Works with engineering department on design and drafting phases of jobs
- Coordinates the procurement of materials, supplies and services and controls timely delivery to job site
- Prepares the project installation plan, manages the plan, and prepares and implements job procedures
- Determines, from review of various information, necessary changes in design, contract price, installation plan or other activity and implements same
- Maintains construction schedule and coordinates task scheduling with other trades.
- Selects and monitors the performance of subcontractors
- Keeps self, superiors, and subordinates informed of progress
- Maintains all records of job status, job changes, material flow and other control records and supervises the preparation and processing of reports for internal and external use
- May estimate or assist in estimating projects which the company is bidding
Implements quality assurance program to continuously improve customer satisfaction:
- Present a professional image of Company when speaking to customers (all levels)
- Develops a relationship with the decision maker of our customer
- Routinely walks job site to ensure quality installation of Company products
- Responsible for customer satisfaction on projects
Monitors job status and controls job costs:
- Provides information to determine labor and material requirements on a monthly basis
- Assists management in monthly forecasting
- Ensures proper job management and cost control by reviewing financial statements
- Supervises the preparation of base data required for monthly job billing
- Monitors financial and other reports and works with other management tools to define project problems
- Ensures time bills are accurately filled out, complete with job numbers, phase codes, times adds up, hours are correct,
- Devises a plan of action to remedy the problem and implements plan; all to assure project profitability
Training and development:
- Studies literature and attends seminars to stay current with regards to products, processes and materials
- Works with installers on security concepts, ISN and installation procedures and product training for their advancement
Job Closure:
- Responsible for ensuring that As-Builds get done
- Responsible for completing all paperwork, POs are all completed, Notice of Completions (NOC) is sent, and jobs are turned over to Service
- Job is 100% billed and revenue is taken
- Job close out report is completed
Additional duties as assigned.
About the Guitar Center Company
The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.