Imperative Logistics - Director, Business Development

Imperative Logistics specializes in highly complex air, ocean, and ground shipments, custom brokerage services and a full suite of international logistics solutions. Founded on the principle that every client deserves exceptional, personalized service, we continue to set the standard for excellence in global freight forwarding. Focusing on industries with unique needs, we understand the sensitivity of shipments and ensure the utmost attention to detail.
As a Director, Business Development, you will drive revenue growth by identifying and securing new business opportunities, cultivating long-term strategic relationships, and delivering tailored, global transportation solutions. This role requires a deep industry knowledge and the ability to think strategically while executing sales with precision.

ESSENTIAL JOB FUNCTIONS

• Lead new business development efforts and expand Imperative's market presence across assigned territories and verticals.
• Build and nurture long-term relationships with key decision-makers at existing and prospective client organizations.
• Research, qualify, and develop sales leads using various sources including industry events, directories, digital tools, and referrals.
• Engage with sales leads provided by the Corporate Sales Office and global partners, ensuring timely follow-up and conversion strategies.
• Conduct in-person and virtual meetings, including travel within assigned regions, to present Imperative's value proposition.
• Deliver compelling, client-focused presentations that showcase our logistics solutions, operational capabilities, and service advantages.

• Oversee onboarding and implementation of new clients, ensuring smooth transition and long-term satisfaction.
• Coordinate customer training and manage ongoing client support in collaboration with operations and account management teams.
• Develop customer-specific SOPs and pricing strategies that support service excellence and operational consistency.
• Support CRM data integrity by maintaining accurate records of customer activity, pipeline updates, and touchpoints.
• Serve as a strategic partner to both internal teams and clients, leveraging your experience to support company-wide growth efforts.
• Lead by example-providing mentorship and guidance to junior sales team members when appropriate.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Minimum of 5 years of experience in international freight forwarding sales, with a strong understanding of air/ocean freight, customs brokerage, and supply chain services.
• Bachelor's degree preferred; equivalent combination of education and experience will be considered.
• Proven success in managing sales territories, negotiating large deals, and delivering complex presentations.
• Strong analytical, communication, and problem-solving skills.
• Demonstrated ability to think strategically and execute tactically.
• In-depth knowledge of logistics operations, pricing models, and customer service excellence.
• Familiarity with CRM tools and sales reporting systems.
• Preferred experience in key verticals including Healthcare, Biotech, Life Sciences, Aerospace, Advanced Manufacturing, Technology, Specialty Automotive, and Specialty Chemicals.

COMPENSATION:

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing organization.

Base Salary Pay Range: $80,000 to $100,000 plus commission

We consider a variety of factors in determining base salary, including but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity and geography.

PHYSICAL REQUIREMENTS

The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

WHAT WE OFFER

• Medical, Dental, and Vision insurance
• 401k + matching contribution
• HSA + matching contribution
• Paid Time Off
• Life Insurance
• Employer-paid short and long-term disability insurance
• ...and more!

Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.