Clinical Specialist
Apply NowCompany: IMS Group
Location: Dallas, TX 75217
Description:
Job Descriptions:
Job Requirements:
- Provides clinical training to various groups such as Sales Representatives, Tech Teams, company employees, Cath lab and Radiology staff, and physicians on all company products.
- Answers clinical questions from doctors, technicians, sales representatives, etc.
- Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information.
- Follows up on previous product evaluations and conversions or complaints that require additional information.
- Establish relationships and builds confidence among lab staff, physicians, Sales Representatives, and customers.
- May ensure clinical details involving customer complaints are documented.
May attend meetings to help determine which events/incidents require notification to regulatory authorities. - Liaison between the lab/customers and Sales Representatives.
- May conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
- Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
- Works in the field to support and train clinicians on the use of company products and to troubleshoot product related issues in the field.
- May assist with the roll out of new products, including educating the Sales Representatives on the features and benefits.
- Provides information on new technologies, procedures and changes in the medical device industry.
- May develop product training and procedural materials.
- May develop programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm.
- Works with the T.I.A. Department to improve existing products and the development of new products.
- May make presentations at Regional and National meetings regarding new products, procedures, and performs other related duties and tasks as required.
Job Requirements:
- This person must live in the DFW Area
- A minimum of five years of hands-on medical experience, preferably in the Oncology space.
- Medical product sales and sales training experience preferred.
- Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
- A thorough understanding of training and development techniques.
- Good analytical skills and the ability to understand complex issues.
- Excellent organizational skills and the ability to coordinate large programs.
- Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs