Senior Business Analyst
Apply NowCompany: Global Technical Talent
Location: Woburn, MA 01801
Description:
We are seeking a Senior Business Analyst to assist the IT department. The IT team delivers quality software solutions that provide measurable business value. Day to day you will work in a global, cross-functional environment and will design, implement, and modify multiple custom or packaged applications and reporting tools. Using various project management frameworks, you will identify ways to streamline processes to improve quality and effectiveness. You will leverage IT-related best practices to deliver business solutions. As a Senior Business Analyst, you must be resilient and flexible in response to a rapidly growing organization with changing business needs.
Description
Provide forward-thinking vision to collaboratively design cross-functional processes and solutions to global business challenges.
Present flexible, scalable, and supportable options to stakeholders and help them vet alternatives that support project and business objectives.
Proactively identify ways by which IT can add value to business teams to provide thought leadership and improve processes and effectively communicate them to key stakeholders.
Collaborate with, and facilitate communication between, IT and business partners to drive change.
Demonstrate how new technologies, best practices and trends can be incorporated into business and IT processes leveraging a strong understanding of end-to-end processes.
Proactively estimate, plan, manage, communicate, and execute essential duties with a focus on the uniqueness of each project.
Maintain strong, ongoing relationships with business partners, project teams and other stakeholders.
Create or oversee the creation of clear and concise documentation throughout all project phases and activities.
Lead elicitation, analysis and documentation of complex requirements and business needs, utilizing various techniques such as process mapping; identify and resolve conflicting requirements and trace requirements through to solution; manage requirements to the smallest set that will provide the biggest impact in advancing business objectives.
Design solutions for end-user adoption and productivity improvement, with usability in mind.
Independently execute on complex configuration, reporting and other technical activities.
Partner with the Quality Assurance team to share project information and validate test scripts. Will also perform and coordinate system testing and write and execute testing plans.
Serve as a mentor and peer reviewer to other team members.
Design and deliver high quality training to end users.
Other duties as assigned.
Education
Bachelor's degree or related experience required
Experience
Minimum 6 years of professional experience in business analysis, application design, implementation, and support or as a super user or auditor preferred
Other Requirements
Salesforce Application
Six years of experience bringing robust, scalable Salesforce solutions to market required
Experience integrating Salesforce with external applications, including cloud solutions preferred
Experience working with native Salesforce reporting as well as external reporting systems preferred
Experience with data mapping and data migration strongly preferred
Certified Business Analysis Professional or Certification of Competency in Business Analysis certification preferred.
Experience in tower industry, operations, leasing, or real estate preferred.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong organizational skills: ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Approximately 15% travel may be required in support of the position's responsibilities.
Benefits:
Description
Provide forward-thinking vision to collaboratively design cross-functional processes and solutions to global business challenges.
Present flexible, scalable, and supportable options to stakeholders and help them vet alternatives that support project and business objectives.
Proactively identify ways by which IT can add value to business teams to provide thought leadership and improve processes and effectively communicate them to key stakeholders.
Collaborate with, and facilitate communication between, IT and business partners to drive change.
Demonstrate how new technologies, best practices and trends can be incorporated into business and IT processes leveraging a strong understanding of end-to-end processes.
Proactively estimate, plan, manage, communicate, and execute essential duties with a focus on the uniqueness of each project.
Maintain strong, ongoing relationships with business partners, project teams and other stakeholders.
Create or oversee the creation of clear and concise documentation throughout all project phases and activities.
Lead elicitation, analysis and documentation of complex requirements and business needs, utilizing various techniques such as process mapping; identify and resolve conflicting requirements and trace requirements through to solution; manage requirements to the smallest set that will provide the biggest impact in advancing business objectives.
Design solutions for end-user adoption and productivity improvement, with usability in mind.
Independently execute on complex configuration, reporting and other technical activities.
Partner with the Quality Assurance team to share project information and validate test scripts. Will also perform and coordinate system testing and write and execute testing plans.
Serve as a mentor and peer reviewer to other team members.
Design and deliver high quality training to end users.
Other duties as assigned.
Education
Bachelor's degree or related experience required
Experience
Minimum 6 years of professional experience in business analysis, application design, implementation, and support or as a super user or auditor preferred
Other Requirements
Salesforce Application
Six years of experience bringing robust, scalable Salesforce solutions to market required
Experience integrating Salesforce with external applications, including cloud solutions preferred
Experience working with native Salesforce reporting as well as external reporting systems preferred
Experience with data mapping and data migration strongly preferred
Certified Business Analysis Professional or Certification of Competency in Business Analysis certification preferred.
Experience in tower industry, operations, leasing, or real estate preferred.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong organizational skills: ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Approximately 15% travel may be required in support of the position's responsibilities.
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund