Dir Water Operations & Treatment Support Services

Responsible for the operation and maintenance of JEA water treatment processes H2.O Purification Facilities and district energy system. Responsible for coordinating with all other JEA areas that provide system monitoring and control support to Water/Wastewater/Reuse Production processes, including system optimization to ensure product quality, availability, and reliability. Responsible for maintaining control systems that support the collection of wastewater, and the distribution of potable and reclaimed water. Responsible for managing contracts and programs related to operational engineering & construction projects, maintenance planning, odor control, and major equipment repair and rehabilitation for JEA water, wastewater, and reuse facilities. Operates in an economical, reliable, and safe manner to ensure compliance with all applicable environmental regulations. Analyzes the day-to-day treatment process and provides technical recommendations. Proposes changes in operations and maintenance procedures to facilitate continuous improvement in the reliability and efficiency of the chilled water and water treatment processes. Reviews organization for possible savings in the areas of labor and materials, work techniques, and simplification of operations and maintenance activities. Responsible for the overall safety, cleanliness, and orderliness of the plant facilities.

• Monitors and oversees the system operation and overall reliability of JEA's W/WW infrastructure, including chilled water, purified water, and potable water production and delivery, wastewater collection, and reclaimed water delivery to meet all regulatory requirements.
• Oversees control center operation for water and wastewater treatment, reclaimed water delivery, and sewer collection.
• Identifies areas for improved process reporting including SCADA generated information for optimized work flow and ensures OT systems are installed, operated, maintained and renewed to provide essential reliability.
• Develops operational plans and procedures to meet the requirements of the St Johns River Water Management Consumptive Use Permit (CUP).
• Identifies areas for improved operational performance, system reliability and system sustainability.
• Participates in strategic corporate planning and oversees implementation in assigned areas.
• Plans, organizes, trains, coaches, directs, and evaluates the performance of assigned staff, establishing performance requirements and personal development targets aligned with the JEA Scorecard and Strategic Initiatives, monitoring performance, and providing direction for performance improvement and development.
• Participates in strategic corporate planning and oversees implementation in assigned areas.
• Provides oversight and direction to operational and maintenance processes to ensure permit compliance.
• Stays abreast of relative local, state, federal and global events and activities.
• Provides leadership in meeting JEA's safety and wellness goals.
• Oversees and participates in the development and administration of operating and capital budgets; forecasts funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures.
• Performs other job-related duties as assigned.

REQUIRED KNOWLEDGE SKILLS & ABILITIES

Knowledge of:

• Overall water and wastewater treatment processes.
• District Energy Systems.
• H2.O purification processes, procedures, and best practices.
• Water and Sewer standards.
• Federal, state, and local rules and regulations for Environmental and Water, Sewer, and Reclaim Water Services.
• System hydraulics for sewer collection, potable water, and reclaimed water distribution.
• Asset management philosophies and best practices.
• Maintenance best practices for water, wastewater, and reuse.
• Preventive and predictive maintenance principles and practices.
• Information systems utilization and data analysis.
• Principles and practices of personnel management including selection, training, work evaluation, and discipline.
• Operational and capital expense budgeting.
• Financial data, tools, concepts, corporate scorecard information, and key performance indicators to support process performance.

Skill in:

• Effective oversight and compliance with regulatory and environmental guidelines and regulations.
• Managing assigned staff effectively.
• Managing projects from inception to completion.
• Influencing, motivating, and negotiating with various stakeholder groups.
• Effective verbal and written communication with stakeholders, customers, peers, leadership team, managers, and employees.

Ability to:

• Understand, interpret, explain, and apply local, state, and federal policy, law, regulation, and court decisions as they relate to JEA operations.
• Establish and maintain effective working relationships with all levels of JEA employees, elected officials, business and community leaders, media representatives, and the public.
• Lead, facilitate, and/or participate in the strategic planning, organization design, and implementation and monitoring of comprehensive programs.
• Evaluate departmental practices and make sound recommendations for developing and implementing appropriate procedures and controls.
• Analyze difficult and complex issues and strategies, reach sound, logical fact-based conclusions and recommendations.
• Develop, refine and use planning and decision-making models and tools.

CORE COMPETENCIES

Integrity and Trust

Is widely trusted; keeps confidences; admits mistakes; doesn't misrepresent self for personal gain; practices what he/she preaches.

Understanding Others

Relates well to all kinds of people; is easy to approach and talk to; is a good listener; can be candid with peers; can negotiate skillfully, find common ground; is seen as a team player and is cooperative and collaborative; understands group dynamics.

Customer Focus

Is dedicated to exceeding the expectations and requirements of internal and external customers; has a knack for anticipating customer needs and wants and then acting to meet those; acts with customers in mind.

Managerial Courage

Provides current, direct, complete, and "actionable" positive and corrective feedback to others productively; not afraid to take quick and direct negative action when necessary; can find common ground and get cooperation.

Directing Others

Is a clear communicator; good at establishing clear directions; distributes the workload appropriately in a well-planned and organized manner; monitors process, progress, and results; brings out the best in people; produces environments for subordinates that fosters their success.

Managing Diversity

Manages all kinds and classes of people equitably, without preferential treatment; has candid discussions; doesn't have hidden agenda; supports and acts with equal and fair treatment and opportunity for all.

JOB SPECIFIC

Communication Skills

Provides timely information people need to know to do their jobs and make accurate decisions; writes clearly and succinctly; is effective both inside and outside the organization.

Action-Oriented

Invigorated by challenging work; seizes more opportunities than others; pursues everything with energy, drive and a need to finish.

Strategic Agility

Can anticipate future consequences; has broad knowledge and perspective; is future-oriented; can create competitive and breakthrough strategies and plans.

Process Management

Understands processes and knows how to get things done and organize people; is comfortable with autonomous practices, processes, and procedures.

POSITION SCOPE

Responsible for operation and maintenance of H2.O Purification Facilities, 3 chilled water plants, 39 water treatment plants, 140 production wells, and 30 reclaimed delivery stations. Responsible for annual O&M budget of approximately $5M. Oversees approximately 60 employees.

REPRESENTATIVE OF JEA

May serve as JEA representative in public forums, conferences, industry organizations, and regulatory agencies.

Qualifications

Education : A b achelor's degree in business, engineering, or related field

AND

Experience : Eight (8) or more years-successful experience in the operations and/or maintenance processes of an electric, water, or wastewater utility. Specific water and/or wastewater experience preferred

OR

An equivalent combination of education, experience and/or training.

License/Certifications/Registrations : A valid driver's license is required prior to appointment and must be maintained during employment.