Quality Manager

About Wing:

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

About the Role:

Wing is looking for a Quality Lead to join our Quality Manufacturing Team based in Palo Alto, California. The ideal candidate has a proven quality team management experience, demonstrated knowledge of industry best practices in product quality and supplier quality, and the ability to deliver results as part of a dynamic, cross-functional team.

What You'll Do:

• Own quality function from supplier quality to CM's manufacturing quality, field/customer quality experience will be a plus
• Mentor quality team members, and engage with leadership as focal point for escalations
• Manage quality team performance, develop team members
• Manage product lifecycle from quality perspective from NPI to mass production for all projects
• Manage CM's and component supplier's manufacturing quality performance
• Manage quality escalations working closely with other functional teams
• Drive CM and suppliers for continuous improvement
• Identify potential suppliers, audit their quality system, and assess their manufacturing processes by applying knowledge of materials, product design, manufacturing, assembly, testing etc.
• Responsible for setting and executing advanced quality plans including incoming, in process and outgoing quality checks for assemblies or components
• Work with FAA to achieve Part21 certification (production certification), create the quality documentation as needed and implement at production sites
• Define and review specification requirements for fit, function, and reliability by working together with Wing Mechanical Engineering, Hardware Engineering and reliability team
• Coordinate with contributing groups to ensure updates are processed on schedule.
• Work with massive amounts of data and measure quality
• Initiate, recommend or provide solutions to non-compliance
• Manage CM's SMT and assembly line qualifications in different stages of product life cycle

What You'll Need:

• 12+ years of experience in a quality or reliability engineering role, overseeing the product lifecycle from New Product Introduction (NPI) to high-volume manufacturing
• 5+ years of experience in leading and managing teams
• Bachelor's or higher degree in Mechanical Engineering, Electrical Engineering, or a closely related field; equivalent experience may be considered.
• Strong background in manufacturing, with a proven ability to develop scalable and robust processes for new products. This includes experience with process qualification, process quality control, and line qualification under tight deadlines
• Demonstrated expertise in driving engineering requirements and implementing continuous quality improvement initiatives at both vendors and contract manufacturers
• Excellent communication skills and the ability to interact effectively with cross-functional teams and senior management
• Deep understanding of Geometric Dimensioning and Tolerancing (GD&T), tolerance stack-up analysis, and design principles
• Proficient in identifying when additional support is required and taking the initiative to seek assistance
• Hands-on experience with mechanical systems, injection molding, machining, and casting processes
• Ability to establish and implement Statistical Process Control (SPC) systems, including process capability (Cp) and process capability index (Cpk) analysis
• Familiarity with Design of Experiments (DOE) methodologies, statistical analysis techniques, and statistical software tools such as Minitab and JMP
• Preferred with Six Sigma Green or Black Belt certification

The US base salary for this full-time position is the salary below + bonus + equity + benefits. Your recruiter will share more about the specific salary details during the hiring process.

Salary

$212,000-$247,000 USD

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.