Category Manager, Professional Services & Outsourcing - USDS
Apply NowCompany: TikTok
Location: Los Angeles, CA 90011
Description:
Location :
Los Angeles
Employment Type :
Regular
Job Code :
A113702A
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Responsibilities
The TikTok U.S. Data Security (USDS) Procurement Team plays a critical role in the business and is responsible for the strategy design and end-to-end processes involved in the purchase of goods and services in a sustainable and financially viable way in compliance with business standards. The Procurement Team is responsible for sourcing and onboarding of new vendors, supporting the development of key company systems and processes, maintaining a strategic overview of project procurement management activities and ensuring that purchasing contracts and arrangements are fulfilled in strict accordance with legal requirements, project requirements, and business policies and procedures. Responsibilities - Employ a customer-centric approach to providing internal and external stakeholders (i.e., USDS process and business stakeholders and third-party suppliers) with excellent category management support. - Partner and collaborate with Global Procurement teams (i.e., Procurement Operations, Vendor Management, and Accounts Payable), cross-functional teams (e.g., Legal, Information Security, Finance, etc.), and third-party managed service providers (MSPs) to support stakeholders effectively. - Develop category plans based on analysis of spend data, supply market dynamics, category intelligence, and business requirements. - Develop, measure, maintain, benchmark and track Key Performance Indicators (KPIs) for categories. - Continuously research category management best practices and new trends that could be implemented. - Evaluate and analyze annual spend data, external market data, and other necessary information to support the enhancement and validation of category-specific strategies. - Drive value beyond cost (i.e., risk mitigation, operational efficiencies, innovation, etc.). - Coordinate and implement strategic sourcing initiatives for assigned categories. - Execute strategic sourcing projects using best practice sourcing methodology to deliver exceptional total value in partnership with key stakeholders across the business. - Assess supplier capabilities and identify new suppliers. - Prepare and present business cases and should-cost models; perform complex data analysis and build financial models (i.e., ROI, NPV, supplier scorecards, savings tracking, make vs. buy decision models). - Analyze and summarize RFP responses and results and prepare recommendations for business stakeholders. - Manage supplier performance within the supplier relationship management framework and category strategy. - Establish and manage the governance processes with suppliers and outsourced partners for categories. - Implement strategies to best manage the supplier base for categories, reviewing suppliers against contracted obligations/service levels and business expectations. - Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. - Ensure that global agreements are established in accordance with the Global Procurement Policy (GPP).
Qualifications
Minimum Qualifications - 4+ years of related work experience in sourcing, contract negotiation, supplier management, outsourcing, and project management experience demonstrating success in positions of increasing complexity. - Bachelors degree in a related field or a demonstrated equivalent level of experience. - Category management subject matter expertise and deep knowledge of source-to-pay (S2P) processes. - Solid organizational and time management & project management skills and the ability to execute on multiple projects, RFXs and contract negotiations simultaneously - Proficiency in spend analysis, market intelligence analysis, financial analysis, demand/supply planning, sourcing strategy development, negotiation, stakeholder management, contracts management, supplier performance management, project management, etc. - Willingness and ability to travel domestically and internationally a few times a year. Preferred Qualifications - Self-motivation and innate sense of agency and autonomy. - Excellent communication and customer service skills (verbal and written). - Ability to present at the executive-level and communicate elements of complex deals and make recommendations. - Continuous improvement mindset. - Ability to support transformation and adopt change. - Proficiency in Microsoft Office Suite. - Experience with purchasing systems including e-Sourcing, contract management and e-RFP tools.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $101333 - $180500 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Apply to this job
Los Angeles
Employment Type :
Regular
Job Code :
A113702A
Apply to this job
Share this listing:
Responsibilities
The TikTok U.S. Data Security (USDS) Procurement Team plays a critical role in the business and is responsible for the strategy design and end-to-end processes involved in the purchase of goods and services in a sustainable and financially viable way in compliance with business standards. The Procurement Team is responsible for sourcing and onboarding of new vendors, supporting the development of key company systems and processes, maintaining a strategic overview of project procurement management activities and ensuring that purchasing contracts and arrangements are fulfilled in strict accordance with legal requirements, project requirements, and business policies and procedures. Responsibilities - Employ a customer-centric approach to providing internal and external stakeholders (i.e., USDS process and business stakeholders and third-party suppliers) with excellent category management support. - Partner and collaborate with Global Procurement teams (i.e., Procurement Operations, Vendor Management, and Accounts Payable), cross-functional teams (e.g., Legal, Information Security, Finance, etc.), and third-party managed service providers (MSPs) to support stakeholders effectively. - Develop category plans based on analysis of spend data, supply market dynamics, category intelligence, and business requirements. - Develop, measure, maintain, benchmark and track Key Performance Indicators (KPIs) for categories. - Continuously research category management best practices and new trends that could be implemented. - Evaluate and analyze annual spend data, external market data, and other necessary information to support the enhancement and validation of category-specific strategies. - Drive value beyond cost (i.e., risk mitigation, operational efficiencies, innovation, etc.). - Coordinate and implement strategic sourcing initiatives for assigned categories. - Execute strategic sourcing projects using best practice sourcing methodology to deliver exceptional total value in partnership with key stakeholders across the business. - Assess supplier capabilities and identify new suppliers. - Prepare and present business cases and should-cost models; perform complex data analysis and build financial models (i.e., ROI, NPV, supplier scorecards, savings tracking, make vs. buy decision models). - Analyze and summarize RFP responses and results and prepare recommendations for business stakeholders. - Manage supplier performance within the supplier relationship management framework and category strategy. - Establish and manage the governance processes with suppliers and outsourced partners for categories. - Implement strategies to best manage the supplier base for categories, reviewing suppliers against contracted obligations/service levels and business expectations. - Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. - Ensure that global agreements are established in accordance with the Global Procurement Policy (GPP).
Qualifications
Minimum Qualifications - 4+ years of related work experience in sourcing, contract negotiation, supplier management, outsourcing, and project management experience demonstrating success in positions of increasing complexity. - Bachelors degree in a related field or a demonstrated equivalent level of experience. - Category management subject matter expertise and deep knowledge of source-to-pay (S2P) processes. - Solid organizational and time management & project management skills and the ability to execute on multiple projects, RFXs and contract negotiations simultaneously - Proficiency in spend analysis, market intelligence analysis, financial analysis, demand/supply planning, sourcing strategy development, negotiation, stakeholder management, contracts management, supplier performance management, project management, etc. - Willingness and ability to travel domestically and internationally a few times a year. Preferred Qualifications - Self-motivation and innate sense of agency and autonomy. - Excellent communication and customer service skills (verbal and written). - Ability to present at the executive-level and communicate elements of complex deals and make recommendations. - Continuous improvement mindset. - Ability to support transformation and adopt change. - Proficiency in Microsoft Office Suite. - Experience with purchasing systems including e-Sourcing, contract management and e-RFP tools.
Job Information
[For Pay Transparency]Compensation Description (Annually)
The base salary range for this position in the selected city is $101333 - $180500 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA
Apply to this job