Site Leader - Partner Company
Apply NowCompany: Guardian Restoration
Location: San Francisco, CA 94112
Description:
Who We Are:
At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of Guardians helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you'll be contributing to a company that values results, integrity, and putting customers first.
The Guardian team is comprised of a small, passionate, and dedicated group of professionals based in Denver, CO who are excited to bring their expertise and knowledge to expanding the Guardian network and making a positive impact for all the partner organizations within its fold.
Alpine Investors' newest platform, Guardian Restoration Partners, is leading transformative change in the restoration and mitigation industry. At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the field. With a network of dedicated "Guardians," we help property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As a member of our team, you'll be part of a company that values results, integrity, and putting customers first.
Alpine Investors is a people-driven private equity firm dedicated to investing in fragmented industries across the U.S. Named to Inc.'s List of Founder-Friendly Investors for five consecutive years, Alpine creates value by honoring the legacy of founders and transforming their companies into enduring, high-growth businesses. Our portfolio companies thrive through strategic consolidation, technology advancement, and operational support. By leveraging this approach, one of our portfolio companies has achieved impressive results, scaling from $0 to $2 billion in just four years with over 300 acquisitions, all while preserving founders' legacies. Guardian Restoration Partners, Alpine's newest platform company, is leading transformative changes in the restoration and mitigation industry.
Backed by Alpine Investors, Guardian is a small, passionate group of professionals who are eager to share their expertise to expand the Guardian network and make a positive impact across all partner organizations in our portfolio.
What we need:
We are seeking an Assistant General Manager for our East San Francisco Bay location who will play a key leadership role within our restoration partner brands. As an Assistant GM, you will oversee the daily operations of a restoration location, ensuring strong business performance, employee development, and customer satisfaction. You will be responsible for driving growth, optimizing operational efficiency, and fostering a high-performing workplace culture. Your goal will be to execute best practices, enhance service delivery, and support the achievement of key business objectives.
Reporting to a Partner General Manager, the Assistant GM will play a critical role in driving business performance by understanding key financial drivers, tracking performance metrics, and supporting revenue growth and profitability. This leader will analyze financial performance, provide strategic insights, and ensure alignment with business objectives. Additionally, the role is instrumental in executing growth strategies, enhancing sales performance, and optimizing operational efficiency to expand market presence and strengthen the company's competitive position.
With the support of the Partner GM, parent company leadership, and a network of experienced operators, you'll have access to the resources needed to drive efficiency, enhance customer experience, and implement strategic growth initiatives. If you are a results-driven leader with a passion for team development, business growth, and operational excellence, we'd love to hear from you!
Key Responsibilities:
Qualifications:
Our Core Values:
Results Matter - We believe in delivering on our promises and driving outcomes that make a measurable difference. Do the Right Thing - Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation. Customer-First Mindset - Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.
Total Rewards:
We are focused on becoming an "employer of choice" and are continuously looking at how to expand our Total Rewards offerings to best suit the needs of our employees.
Why Join Us?
As part of the Alpine Investors portfolio, Guardian Restoration Partners is a dynamic, growth-oriented team where your impact will directly shape our success. We foster a collaborative and supportive environment that champions both personal and professional development, with ample pathways for career advancement. This role offers an exceptional opportunity to take ownership within a high-growth business, supported by a private equity firm renowned for building scalable, resilient companies. You'll have the autonomy to make strategic decisions, inspire and build a passionate team, and leverage the resources needed to bring an ambitious vision to life. If you're a driven, results-focused leader who thrives in dynamic settings and is motivated by the opportunity to create something extraordinary, we'd love to connect with you.
Compensation:
Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $150,000 - $175,000 plus an annual bonus and Equity. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.
Equal Opportunity Employer:
At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.
At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of Guardians helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you'll be contributing to a company that values results, integrity, and putting customers first.
The Guardian team is comprised of a small, passionate, and dedicated group of professionals based in Denver, CO who are excited to bring their expertise and knowledge to expanding the Guardian network and making a positive impact for all the partner organizations within its fold.
Alpine Investors' newest platform, Guardian Restoration Partners, is leading transformative change in the restoration and mitigation industry. At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the field. With a network of dedicated "Guardians," we help property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As a member of our team, you'll be part of a company that values results, integrity, and putting customers first.
Alpine Investors is a people-driven private equity firm dedicated to investing in fragmented industries across the U.S. Named to Inc.'s List of Founder-Friendly Investors for five consecutive years, Alpine creates value by honoring the legacy of founders and transforming their companies into enduring, high-growth businesses. Our portfolio companies thrive through strategic consolidation, technology advancement, and operational support. By leveraging this approach, one of our portfolio companies has achieved impressive results, scaling from $0 to $2 billion in just four years with over 300 acquisitions, all while preserving founders' legacies. Guardian Restoration Partners, Alpine's newest platform company, is leading transformative changes in the restoration and mitigation industry.
Backed by Alpine Investors, Guardian is a small, passionate group of professionals who are eager to share their expertise to expand the Guardian network and make a positive impact across all partner organizations in our portfolio.
What we need:
We are seeking an Assistant General Manager for our East San Francisco Bay location who will play a key leadership role within our restoration partner brands. As an Assistant GM, you will oversee the daily operations of a restoration location, ensuring strong business performance, employee development, and customer satisfaction. You will be responsible for driving growth, optimizing operational efficiency, and fostering a high-performing workplace culture. Your goal will be to execute best practices, enhance service delivery, and support the achievement of key business objectives.
Reporting to a Partner General Manager, the Assistant GM will play a critical role in driving business performance by understanding key financial drivers, tracking performance metrics, and supporting revenue growth and profitability. This leader will analyze financial performance, provide strategic insights, and ensure alignment with business objectives. Additionally, the role is instrumental in executing growth strategies, enhancing sales performance, and optimizing operational efficiency to expand market presence and strengthen the company's competitive position.
With the support of the Partner GM, parent company leadership, and a network of experienced operators, you'll have access to the resources needed to drive efficiency, enhance customer experience, and implement strategic growth initiatives. If you are a results-driven leader with a passion for team development, business growth, and operational excellence, we'd love to hear from you!
Key Responsibilities:
- Serve as the primary liaison between the partner company and Guardian Restoration Partners, ensuring alignment with company objectives.
- Maintain high employee satisfaction and retention by hiring and developing top talent.
- Implement growth strategies, including direct, plumber, insurance referrals, and Third-Party Administrators (TPAs).
- Drive operational excellence by recruiting technicians and increasing service capacity.
- Lead customer experience initiatives, achieving a 4.8+ Google rating and maintaining an 80+ NPS.
- Identify growth opportunities within 60 days and ensure action items post-deal closure are completed within 90 days.
- Enhance brand recognition and community engagement to position the company as the partner of choice for restoration services.
- Drive profitable growth and execute financial strategies to meet Guardian's performance targets.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
- 4-5 years in sales, high-growth business, or P&L-exposed roles with revenue growth responsibility.
- Proven ability to drive operational improvements, sales, and achieve financial targets.
- 1+ years in a leadership role managing direct reports.
- Experience in restoration or construction industries is preferred.
Our Core Values:
Total Rewards:
- Health, Dental, and Vision Insurance
- Paid Time Off (Vacation, Sick Days, Personal Days
We are focused on becoming an "employer of choice" and are continuously looking at how to expand our Total Rewards offerings to best suit the needs of our employees.
Why Join Us?
As part of the Alpine Investors portfolio, Guardian Restoration Partners is a dynamic, growth-oriented team where your impact will directly shape our success. We foster a collaborative and supportive environment that champions both personal and professional development, with ample pathways for career advancement. This role offers an exceptional opportunity to take ownership within a high-growth business, supported by a private equity firm renowned for building scalable, resilient companies. You'll have the autonomy to make strategic decisions, inspire and build a passionate team, and leverage the resources needed to bring an ambitious vision to life. If you're a driven, results-focused leader who thrives in dynamic settings and is motivated by the opportunity to create something extraordinary, we'd love to connect with you.
Compensation:
Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $150,000 - $175,000 plus an annual bonus and Equity. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time.
Equal Opportunity Employer:
At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws.