Product Owner

General information

Country

USA

State

Ohio

City

Cincinnati

Descriptions & requirements

About the role:

As a Technical Product Owner for TQL, you will serve as the voice of the customer to guide development teams in building software capabilities with the highest business and customer impact. You represent the needs and priorities of the IT Department to prioritize and manage the technical product backlog and drive adoption to IT's self-service portal for developers. For technical products, such as the self-service portal, you serve as the voice of technical users to provide tools and automation that help contribute to the IT organization's goal to modernize and improve efficiency.

What's in it for you:

• $73,000 - $125,000 base salary, benefits package, and company perks
• Independence to accomplish goals and requirements with minimal oversight
• Advancement opportunities with structured career paths
• Reimbursement for continuous education and technical training
• TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month.
• We win wherever we go - Voted a 2019-2025 Computerworld Best Places to Work in IT.

What you will be doing:

• Act as the voice of the customer to guide all stages of software development to deliver maximum value to the organization.
• Build and maintain the backlog by working with business, product, and technical stakeholders to understand business opportunities and end-user needs. Break down epics to identify and prioritize features to be delivered to meet those needs.
• Hold refinement sessions to proactively review upcoming epics with development team members to understand technical effort and external dependencies. If applicable, collaborate with external dependencies to retrieve what the development team needs prior to working on the epic.
• Work with business and technical stakeholders to develop and document user stories with strong acceptance criteria.
• Lead sprint planning to determine the team's objectives for the upcoming sprint; have strong influential ability to explain the why behind the sprint goal.
• Lead the sprint review ceremonies to present the output from the most recent sprint to applicable key stakeholders and development team.
• Participate in other agile ceremonies such as stand-ups and team retrospectives to be available to the team, answer questions, and work toward continuous improvement.
• Implement best practices for tracking and reporting product impact and product health metrics to understand the value being delivered, usability, and availability of the product.

What you need:

• Bachelor's degree preferred, but you do not need one to be successful
• Development experience in Information Technology and/or strong tenure within TQL preferred
• Effective communication to collaborate with executive stakeholders and drive department-wide adoption
• At least 3 years of experience in a Product Owner role preferred
• Product Owner certifications (e.g. Certified Scrum Product Owner, Professional Scrum Product Owner, or SAFe Product Owner Certification) are a plus
• Ability to understand complex business problems and identify and interpret business needs to propose solution(s)
• Strong influence, facilitation, and collaboration skills with ability to effectively communicate
• Exceptional work ethic, organizational, multitasking, and problem-solving skills

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

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