Operations Supervisor 2

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Company: Kitsap Transit

Location: Bremerton, WA 98312

Description:

Salary: $6,874.46 - $9,246.78 Monthly
Location : Bremerton
Job Type: Full-Time
Job Number: 202500012
Department: General Admin
Opening Date: 04/18/2025

Summary
Supervise assigned Operators and the Dispatch functions; respond to accidents, passenger incidents and vehicle mechanical problems. Conduct studies or projects as needed and will participate in hiring. Operating hours are from 3:00 am - 10:45 pm Monday through Friday and 7:00 am - 9:00 pm on Saturdays and Sundays. Work is conducted based on the schedule assigned.

Essential Duties

  • Serves as a liaison between passengers and the agency
  • Supervises and schedules assigned Operators
  • Ensures staff training on scheduling and dispatch software
  • Investigates and responds to: accidents, services discrepancies or procedural problems
  • Makes recommendations for improvements in operations and participates in hiring Operators
  • Collects and analyzes data for reporting purposes
  • Reviews and provides input for updates to various agency manuals, guides, policies and procedures
  • Initiates corrective and/or disciplinary actions
  • Must drive a minimum of two (2) hours semiannually in each vehicle type operated by Kitsap Transit

Qualifications
High school graduation/GED and three (3) years of increasingly responsible transit operations experience including one (1) year of lead work and/or supervisory experience. In-depth knowledge of Kitsap Transit operations policies and procedures will be considered in lieu of increasingly responsible transit operations experience.
Licenses/Certifications:

A valid driver's license for at least 5 years

Valid Class B Commercial Driver's License with air brakes and passenger endorsement, obtained during probation.

Puget Sound Naval Shipyard federal security clearance after hire.
Supplemental Information
BENEFITS:

Generous benefits package including: Medical, Dental and Vision for employee and dependents, short-term disability and life insurance. Kitsap Transit also participates in the WA State Public Employees' Retirement Plan (PERS) and a general leave accrual of 8.3077 and 11 holidays.
APPLICATION PROCESS

Applicants who meet minimum requirements may be scheduled for tests & interview to demonstrate knowledge, & skills for position. Evaluation process will include background and reference checks. Application Process will be accepted and must include a completed application with job history listed and supplemental questions. Incomplete application packets will not be considered. For question regarding the job announcement and/or application: Janel Silverat
ADA and Other Requirements:

Positions in this class typically require: balancing, stooping, reaching, standing, walking, lifting, dexterity of hands and fingers to operate a computer keyboard and other equipment, grasping, feeling, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, travel, and environmental conditions such as disruptive people, imminent danger, or a threatening environment. Requires field work and travel.
The successful candidate will be expected to meet the qualifications for the position and perform the essential duties with or without reasonable accommodations.

Selection Process - Applicants who meet the minimum requirements may be scheduled for a variety of tests to demonstrate knowledge, and skills for the position as well as an interview.

Reasonable Accommodation

Kitsap Transit is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request disability accommodation in the hiring process, contact or 360-479-4348 (TDD).
Veterans Scoring

If you qualify for the Veterans Scoring Criteria under RCW 41.04.005 and 41.04.010, you must answer all questions regarding Veterans Scoring Criteria Status Declaration in the application and upload a copy of the substantiating document as listed in the application.

For question regarding the job announcement and/or application: Janel Silver at JanelS
Generous benefits package including: Medical, Dental and Vision for employee and dependents, short-term disability and life insurance. Kitsap Transit also participates in the WA State Public Employees' Retirement Plan (PERS) and a generous general leave accrual and 11 holidays.

Visit our Benefits page at
01

Are you or will you be at least 18 years of age at the time of hire?
  • Yes
  • No

02

Please enter the educational institute where you received your high school diploma or GED.
03

Do you have a High School diploma or GED?
  • Yes
  • No

04

We review driving records up to the past five years. Do you agree to have your driving records for the past five yearsreviewed?
  • yes
  • no

05

Please provide your WA State Drivers License Number.
06

If you have received any of the following citation(s) and/or incidents in the past three years, total the number of points associated with the citation(s). Date and type of Incident/Citation and/or Conviction.Your personal and employment driving history during the last three years will be verified by contacting the licensing departments of the state(s) where you have had a driver's license.(1 point) Accident (not at fault)(2 points) Accident (at fault)Add a point to any offense listed below if the offense occurred in a company vehicle or on company time(2 points) Operating without lights on(2 points) Carpool lane violation(2 points) Driving on the shoulder(2 points) Driving without insurance(2 points) Failure to appear(2 points) Failure to signal(2 points) Following too close(2 points) Impeding traffic (travelling too slowly)(2 points) Improper lane travel(2 points) Speeding (0-8 mph)(2 points) Suspension of license: within past 5 years(3 points) Failure to yield to emergency vehicle(3 points) Speeding (9-12 mph)(3 points) Deferred prosecution for any offense that is NOT negligent driving, reckless driving, hit and run, leaving an accident scene, driving under the influence of drugs or alcohol(3 points) Driving without a valid license(3 points) Improper child restraint(3 points) Red light camera violation(3 points) Seatbelt use violation(4 points) Cell phone use or texting violation(4 points) Deferred prosecution for negligent driving, reckless driving, hit and run, leaving an accident scene, driving under the influence of drugs or alcohol(4 points) Driving too fast for conditions(4 points) Failure to yield or stop; disobeying a road sign(4 points) Illegal passing, turning or lane change(4 points) Open alcohol container(4 points) Speeding (13 mph+ over the speed limit)(4 points) Speeding in a school zone(4 points) Violation of a bus stop paddle(6 points) Driving with suspended/revoked license(6 points) Reckless or negligent driving(6 points) Vehicular assault/homicide(6 points) DUI (DWI)(6 points) Eluding a po
  • Total points equal 3 or less
  • Total points equal 4 or more

07

Please specify which incidents/citations you have received in the last 3 years and provide the year.If you do not have any incidents or citations, please enter "n/a"
08

Have you had a driver's license in another state in the last five (5) years?
09

All statements submitted in response to these questions set forth above are subject to investigation and verification prior to appointment. Kitsap Transit may verify any conviction record or offenses against persons, adjudications of child abuse in civil actions, and disciplinary board final decisions.We may verify your record of criminal convictions for offenses against persons, civil adjudications of child abuse, and disciplinary board final decisions.YOUR EMPLOYMENT IS EXPRESSLY CONDITIONED ON OUR RECEIPT OF A SATISFACTORY REPORT.I, the undersigned, have received a copy of this disclosure statement and do hereby certify, under penalty of perjury, that my responses to the questions set forth above are true, correct and complete.I understand and agree that if I am hired, I can be discharged for any misrepresentation or omission to the above questions. Further, I understand and agree that if I am hired, my employment is specifically conditioned on Kitsap Transit's receipt of a satisfactory report.
  • Yes, I understand
  • No

10

If you are chosen for the position you must pass a physical capacities test demonstrating your ability to perform the tasks listed in this questionnaire, a CDL physical exam and a urine drug screen. Also, we require visual acuity of 20/40 in each eye. Corrective lenses will be required as per DOT guidelines.As far as you know, can you pass these exams?(Failure to pass the physical exam or drug screen will result in withdrawal of the conditional employment offer).
  • Yes
  • No

11

Regarding Procurement of Information for Employment PurposesImportant: Please read carefully before signingA consumer report and/or investigator consumer report - which may include information concerning your character, employment history, general reputation, personal characteristics, police record, education, qualifications, motor vehicle record, mode of living and/or credit and indebtedness - may be obtained for employment purposes in connection with your application for and/or continued employment with Kitsap Transit.Under federal Fair Credit Reporting Act, the term "employment purposes" when used in connection with a consumer report means "a report used for the purpose of evaluating a consumer for employment, promotion, reassignment or retention as an employee." 15 U.S.C. 1681a(f).Before any adverse action is taken, based in whole or in part on the information contained in the consumer report and/or investigative consumer report, you will be provided a copy of the report, the name, address and telephone number of the reporting agency, and a summary of your rights under the Fair Credit Reporting Act.I authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes. This authorization shall remain in effect over the course of my employment. I agree that a copy of this authorization has the same effect as the original.
  • I agree to authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes.
  • I do not agree to authorize Kitsap Transit to obtain a consumer report and/or investigative consumer report to be used for employment purposes.

12

Within the past two (2) years, have you either refused to be tested or tested positive on ANY PRE-EMPLOYMENT drug or alcohol test for a safety sensitive job you applied for but did not get?
  • Yes
  • No

13

If you answered YES to the previous question, can you document that you have successfully completed a Return to Duty process with a Substance Abuse Professional?If you answered NO to the previous question, please select "n/a".
  • Yes
  • No
  • N/A

14

Have you been convicted of a felony within the last ten (10) years?(If yes, your application will not be considered for employment. As this position includes going to the Puget Sound Naval Shipyard, Kitsap Transit is unable to accept applications from candidates who may be disqualified under this criteria.)
  • Yes
  • No

15

The position for which you have applied may have unsupervised access to children under 16 years of age, developmentally disabled persons or financially vulnerable adults. Pursuant to RCW 43.43.830-.840, you are required to complete the following disclosure statement. This information will be kept confidential.Have you ever been convicted of any of the following crimes against children or other persons?NOTE: The term "crimes against children or other persons" as used in this question means a conviction for any of the following offenses: aggravated murder; first or second degree murder; first or second degree kidnapping; first, second or third degree assault; first, second or third degree rape; first, second or third degree rape of child; first, second or third degree robbery; first degree arson; first degree burglary; first or second degree manslaughter, first or second degree extortion; indecent liberties; incest, vehicular homicide; first degree promoting prostitution; communication with a minor; unlawful imprisonment; simple assault; sexual exploitation of minors; first or second degree criminal mistreatment; child abuse or neglect as defined in RCW 26.44.020; selling or distributing erotic material to a minor; custodial assault; child buying or selling; first or second degree custodial interference; malicious harassment; first, second or third degree child molestation; first or second degree sexual misconduct with a minor; patronizing a juvenile prostitute; child abandonment; promoting pornography; violation of a child abuse restraining order; prostitution; or any of these crimes as they may be renamed in the future.
  • Yes, I have been convicted
  • No, I have not been convicted

16

All statements submitted in response to these questions set forth above are subject to investigation and verification prior to appointment. Kitsap Transit may verify any conviction record or offenses against persons, adjudications of child abuse in civil actions, and disciplinary board final decisions.We may verify your record of criminal convictions for offenses against persons, civil adjudications of child abuse, and disciplinary board final decisions.YOUR EMPLOYMENT IS EXPRESSLY CONDITIONED ON OUR RECEIPT OF A SATISFACTORY REPORT.I, the undersigned, have received a copy of this disclosure statement and do hereby certify, under penalty of perjury, that my responses to the questions set forth above are true, correct and complete.I understand and agree that if I am hired, I can be discharged for any misrepresentation or omission to the above questions. Further, I understand and agree that if I am hired, my employment is specifically conditioned on Kitsap Transit's receipt of a satisfactory report.
  • Yes, I understand
  • No

17

Have you ever been convicted of any of the following crimes related to financial exploitation of a person sixty (60) years of age or older, who has a functional, mental or physical inability to care for himself/herself or is a patient in a state hospital: First, second or third degree extortion; first or second degree robbery; first, second or third degree theft; forgery; or any of these crimes as they may have been renamed?
  • Yes
  • No

18

If you answered YES, please describe and provide the date(s) of the conviction(s) and the sentence(s) imposed.If you answered NO to the previous question, please enter "n/a" in the text box below.
19

Have you ever been found in any dependency action under RCW 13.34.030(2)(b) to have sexually assaulted or exploited any minor or to have physically abused any minor?
  • YES, I have been found in a dependency action
  • NO, I have never been found in a dependency action

20

Have you ever been found by a court in a domestic relations proceeding to have sexually abused or exploited any minor or to have physically abused any minor?
  • Yes
  • No

21

Have you ever been found in any disciplinary board final decision or in any final decision of the Director of the Department of Licensing to have sexually or physically abused or exploited any minor or developmentally disabled individual?
  • Yes
  • No

22

If your answer to this question is YES, please set forth the name of the disciplinary board or the Director of the Department of Licensing, the business or profession regulated, the date of the final decision and the penalty and/or sentence imposed:If you answered NO to the previous question, please enter "n/a" in the text box below.
23

Have you ever been found by a court in a protection proceeding under RCW Chapter 74.34 to have abused or financially exploited a person sixty (60) years of age or older who has a functional, mental, or physical inability to care for himself/herself or who is a patient in a state hospital?
  • Yes
  • No

24

If your answer to this question is YES, please describe and provide the date(s) of the finding(s) and the penalty(ies) imposed.If you answered NO to the previous question, please enter "n/a" in the text box below.
25

Have you ever been convicted of a felony under any of the following criteria?Wanted Person / Foreign Fugitive / Immigration Violator / Sex Offender Registrant / Known or Suspected Terrorist / Convicted for Rape, Child Molestation, Trafficking in Humans, Espionage, Sabotage, Treason or TerrorismIf yes, your application will not be considered for employment.
  • Yes
  • No

26

The successful candidate must obtain a B9 security clearance badge in order to drive a vehicle in the Puget Sound Naval Shipyard (PSNS) and/or Naval Base Kitsap. One of the criteria to obtain this badge is that you are a citizen of the United States.Are you a citizen of the United States?You will be required to provide proof of citizenship at the time of hire
  • yes, and I am able to provide proof of citizenship.
  • no, but will be able to provide proof by time of hire.
  • no, and I do not have proof.

27

Are you currently, or have you previously been employed by Kitsap Transit?
28

If you answered YES to being a current Kitsap Transit employee, please provide your current job title and your date ofhire.If you answered NO to being a current Kitsap Transit employee, please enter "n/a" in the text box below.
29

If you answered YES to being a current Kitsap Transit employee, do you have three years of increasingly responsibletransit operations experience including one year of lead work and/or supervisory experience?If you answered NO to being a current Kitsap Transit employee, please select N/A.
30

If you answered YES to being a current Kitsap Transit employee and YES to having three years of increasinglyresponsible transit operations experience including one year of lead work and/or supervisory experience, pleaseprovide us with the details of this work experience. Be sure that this information is also listed in the Employment Historysection of your application.Please provide the following:Dates of employment at Kitsap Transit when you gained this experience. Job Title at Kitsap Transit when you gainedthis experience.If you answered YES to being a current Kitsap Transit employee, but do not have three years of increasinglyresponsible transit operations experience including one year of lead work and/or supervisory experience, please enter"n/a" in the text box below.If you answered NO to being a Kitsap Transit employee, please enter "n/a" in the text box below
31

If you are a current Kitsap Transit employee and you do not have three years of increasingly responsible transitoperations experience including one year of lead work and/or supervisory experience, do you have in-depth knowledgeof Kitsap Transit operations policies and procedures?
32

If you are a current Kitsap Transit employee having in-depth knowledge of Kitsap Transit operations policies andprocedures, please provide the following:Dates of Employment at Kitsap Transit when you gained this knowledge. Job Title(s) at Kitsap Transit when you gainedthis knowledge.If you are a current Kitsap Transit employee with three years of increasingly responsible transit operations experienceincluding one year of lead work and/or supervisory experience, please enter "n/a" in the box below.If you are not a Kitsap Transit employee, please enter "n/a" in the text box below.
33

If you are not a current Kitsap Transit employee, do you have three years of increasingly responsible transit operationsexperience including one year of lead work and/or supervisory experience?If you are a current Kitsap Transit employee, please select "N/A"
  • Yes
  • No
  • N/A

34

Please note that you are responsible for ensuring that during the course of employment as an Operations Supervisor,you meet the fitness requirements for the job as a CDL holder under the Federal Motor Carrier SafetyAdministration/Department of Transportation guidelines. Kitsap Transit will follow FMCSA/DOT guidelines in all medicalfitness issues. Are you willing and able to meet these requirements?
  • yes
  • no

35

Note: The next set of questions addresses the driving records monitoring requirement of the job.Kitsap Transit has various non-revenue vehicles that are available to all staff for agency business. In order to limitliability, we are required to utilize a service to monitor employee driving record activity. Do you agree to have yourdriving records monitored during your employment with Kitsap Transit?
  • yes
  • no

36

During probation if hired, will you be able to obtain a valid Washington State Class B CDL with airbrakes and passenger endorsements. Do you meet these requirements?
  • yes
  • no

37

I authorize release to the Kitsap Transit Human Resources Department or its designees of any and all information concerning me, my work record, my professional reputation, criminal records, education, and recommendations. I understand that information of a confidential or privileged nature may be included. The information will be used to assist the Human Resources Department in determining my qualifications and fitness for the position I am seeking with Kitsap Transit.I understand my rights under Title 5, United States Code, Section 552a, the Privacy Act of 1974, and waive those rights with the understanding that information furnished will be used by the Human Resources Department in conjunction with employment procedures.I hereby agree to release you, your organization, and others from any liability or damage, which may result from furnishing the information requested.
  • I agree
  • I do not agree

38

Information and Instructions:During the initial selection process for this position, we will review your application and evaluate your experience based on the responses you provide in this section.. We will also use your answers to evaluate your ability to express yourself in a clear and concise manner. At the end of this process, we will contact those candidates whose experience most closely matches the requirements for this position.Failure to follow the instructions for the supplemental questionnaire may result in the disqualification of your application.Your response should contain enough detail to reflect both the breadth and depth of your experience. Be sure to include in your response any information that you feel is important in our evaluation of your candidacy. At a minimum, please include the specific information we ask for in each question. PLEASE ENSURE THAT THE EMPLOYER INFORMATION YOU LIST IN THIS SECTION IS ALSO REFLECTED IN THE WORK EXPERIENCE SECTION OF YOUR APPLICATION.Reference to your resume in lieu of completing any portion of the application or the supplemental questionnaire is not acceptable.Will you answer each of the questions below in order for your application to be considered?
  • Yes
  • No

39

Please describe your supervisory experience and the level of responsibility you held. Please include the types ofsupervisory tasks (hiring, performance reviews, disciplining, and terminating employees) you performed and thenumber of employees who reported to you. Please include any experience you have supervising employees in a unionenvironment, including the nature of your tasks with the union and your level of responsibility.
40

Please describe your experience in problem solving, mentioning specifically the various techniques you have used.Please provide at least one relevant supervisory example of a problem with a customer or an employee, what yourapproach was to solving the problem, what was the end result, and how you evaluated the consequences of yourdecisions
41

Please provide examples of your ability to work as an effective team member of the Operations department and withemployees from other departments
Required Question

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