EUD Technician/Site Lead

Description & Requirements

Unlock the secrets of intelligence with ManTech! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with ManTech!

ManTech seeks an experienced and passionate, career and customer-oriented End User Device Technician/Site Lead to join our team in Camp Pendleton/CA. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms.

Responsibilities include but are not limited to::

• Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.
• Supports refresh, modernization, projects, and Service Task Order activities as required.
• Follows proper processes of equipment classification and sanitization.
• Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.
• Works all of the above requirements within Service Level Agreement time windows.
• Travels to support other locations within the area as needed.
• 25% travel required

Minimum Qualifications:

• 2+ years of hands-on experience in IT support.
• Experience in or willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices.
• Possess at least an IAT level I baseline certification as defined by DoD 8570.01-M such as A+/Network+, but must attain an IAT level II certification, such as Security + within 6 months of the hire date
• Customer facing experience.

Preferred Qualifications:

• Experience supporting CAN networking requirements.
• Experience with a ticketing system, preferably ServiceNow.
• Experience with cabling installation, splicing, and fabrication.

Clearance Requirements:

• Must have a current/active TS/SCI w/ Poly

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time
• Constantly operates a computer and other office productivity machinery, such as a computer
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

The projected compensation range for this position is $70,000.00-$116,400.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it's employees beyond just compensation. ManTech's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

ManTech International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with ManTech, please email us at careers@mantech.com and provide your name and contact information.