Parts Manager

Wastequip is looking to hire a Parts Manager for our Bolingbrook, IL location. Our parts Division, stocks and sells parts for most waste handling equipment and fleets in use in the United States. We offer a full line of parts covering the entire range of needs for refuse fleet including OEM and aftermarket body, chassis, container and compactor parts, hydraulic hose and fittings, maintenance, repair and operating supplies. We focus on satisfying our customers' needs through fast and efficient supply of parts.

Salary range: $75,000 - $90,000 + Commission.

Summary of essential job functions

• Encourage personal and professional growth of our team to help make our company the best possible workplace
• Drive a culture that supports and provides ongoing training for customer service teams to continuously improve product knowledge and overall customer experience
• Help develop and actively support our performance management program(s)
• Support cross-functional and cross-regional collaboration
• Manage/mentor the customer service team to provide an outstanding customer experience
• Ensure that "today's business is done today" in terms of completing all customer transactions and avoiding missed pick tickets, missed deliveries and/or delivery shortages.
• Coordinate customer-service follow-up to ensure other departments, locations, and/or suppliers are fulfilling customer commitments
• Monitor/manage lost sales
• Support field Sales team by helping solve customer problems
• Support Product Management in new product introductions, promotions, etc.
• Work with other Parts Managers to ensure consistent, optimal processes, controls, metrics, and outcomes across the company (customer service, receive, put-away, pick, pack, ship, deliver, returns, inventory control, and manage team performance)
• Ensure we have enough labor available to receive, put away, pick, pack, and either deliver or ship products to our customers
• Ensure a clean, neat, and organized warehouse environment
• Be responsible for the overall safety of the facility or facilities you oversee to help minimize exposures and ensure safety compliance

Ideal Candidate Attributes

• Cross-functional, dynamic leader with a strong bias toward delivering results and providing customers with the highest level of service possible including following up on any and all open issues and driving those to completion.
• Attention to detail, ability to work in a fast-moving, team-oriented environment, and effective interpersonal, communication, and time management skills.

Qualification:

• Experience in Body Parts, Suspensions, and Chassis in the heavy-duty parts industry.
• 5+ years of experience in a similar field.
• Able to work in a fast-paced environment.
• Experience using ERP Systems and Microsoft Office programs (Excel).
• Have a DOT Certificate or able to pass and obtain DOT Medical Card.

Company Benefits:

• 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up
  Medical Plans
  Prescription (Rx) Insurance
  Health Savings Account (HSA)
  2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
  Vision Insurance
  Flexible Spending Accounts (FSA's)
  Health Care FSA
  Dependent Care FSA
  Company Paid Base Life Insurance
  Company Paid Accident, Death & Dismemberment Insurance
  Company Paid Business Travel Accident Insurance
  Company Paid Disability Insurance
  Short-Term Disability (STD) and Base Long-Term Disability (LTD)
  Insurance
  Employee Assistance Program (EAP)
  Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
  401(K) Retirement Plan with 50% Company Match
  Voluntary Pet Insurance
  Vacation and Personal/Sick Time
  Paid Grandparent Leave
  Paid Bonding Leave
  Adoption Assistance
  Education Assistance (Tuition Reimbursement)

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry's only All-in-One solutions provider - from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.

While we're proud to be North America's leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing - building a brighter future for all.