Commercial Lease Management Manager

Responsibilities

Related Ross is seeking a Lease Management Manager to join its team This role is responsible for ensuring the accuracy and integrity of lease data across the portfolio, maintained within the Property Management system and in accordance with the department's Standard Operating Procedure. The Lease Management Manager reports directly to the Asset Management team, ensuring their directives are effectively implemented. Additionally, the role involves close collaboration with both ownership and management to deliver timely and accurate lease information that supports strategic business decisions.

Key Responsibilities

• Supervise the lease management function for a portfolio of mixed-use properties (Retail & Office).
• Lead and manage a team of two Lease Analysts, setting daily expectations, communicating directives from the Asset Management team, and ensuring adherence to standard operating procedures.
• Oversee project workloads, manage deadlines, and coordinate team responsibilities during staff absences.
• Review and abstract all leases and related documents entered in the Property Management System.
• Review uploaded lease documents in Prophia and assist with resolving lease-related inquiries from the Prophia team.
• Act as a gatekeeper for data integrity within the Property Management System.
• Ensure accuracy of lease-related transactions, including monthly rent, insurance, and common area maintenance (CAM) charges.
• Prepare and review billings for real estate taxes and CAM reconciliations.
• Review and post tenant utility usage and other recurring charges within the Property Management System.
• Prepare and review the commercial tenant income and expense sections of the annual budget.
• Manage the review and distribution of monthly tenant billings and invoices.
• Coordinate, review, and prepare miscellaneous tenant invoices in collaboration with Accounts Receivable and Operations teams.
• Analyze and document accounts receivable discrepancies; liaise with tenants for corrections, adjustments, and payment resolutions.
• Review and analyze delinquent tenant reports for ownership and operations teams, providing insights and recommended actions.
• Prepare and manage lease correspondence, including critical date letters, default notices, lease violation notices, and collection letters.
• Draft, review, and coordinate execution of estoppel certificates.
• Track and monitor lease critical dates and ensure landlord obligations and deadlines are met.
• Assist in interpreting lease language to resolve tenant-related issues and disputes.
• Prepare and deliver financial analyses and critical lease reports to management and ownership.
• Perform special projects and additional tasks as assigned.

Qualifications

Key Skill Set

• Ability to work in a team environment
• Strong work ethic and self-starter
• Ability to multitask
• Excellent analytical skills
• Strong verbal and writing skills
• Proficiency with Microsoft Office (Word, Excel & Outlook)
• JD Edwards experience a plus but not a necessity

Education and Professional Qualifications

• Four Year degree in Business, Accounting, Finance or Paralegal Certificate
• 7+ years of experience in Commercial / Retail or Commercial Lease Administration
• Supervisory experience

Benefits

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.

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Overview

Formed in 1972, Related is the most prominent privately-owned real estate firm in the United States. Headquartered in New York City, the company has offices and major developments across the world. Related owns and manages a premier portfolio of assets valued at over $70 billion, including the 28-acre Hudson Yards neighborhood on Manhattan's West Side.

Related believes in investing in its talent and cultivates a positive, team-oriented environment where every voice is valued. Employees are encouraged to boldly take on new challenges, transcend the status quo, and demonstrate strong entrepreneurial spirit. In its relentless commitment to excellence, Related works to foster an innovative approach in its team members so that they can positively impact the communities in which they conduct business. Learn more about Related at www.related.com.

Related Ross is dedicated to building well-connected and culturally enriched communities. For over two decades, Related Ross has worked to develop dynamic neighborhoods that are inclusive, innovative, and vibrant. With completed and ongoing developments in West Palm Beach, including The Square, 360 Rosemary, and One Flagler, Related Ross is making long-term investments to transform and support local communities. Learn more about Related Ross at https://www.relatedross.com/.