IT Program Manager 2
Apply NowCompany: Choice Hotels International Inc
Location: Scottsdale, AZ 85254
Description:
SkyTouch Technology is an early innovator of cloud-based, mobile-enabled property management system (PMS) solutions for the hospitality industry. Our PMS software, SkyTouch Hotel OS, has been successfully implemented in more than 7,000 properties worldwide. With our proven track record, we have both disrupted the industry and changed the face of hotel operations management, becoming the premiere cloud-based PMS solution for value, scalability, and mobility.
As a Program Manager, you'll play a key role in driving and supporting cutting-edge technology and product development initiatives. The Program Manager will be responsible for managing multiple projects/programs and ensuring they are completed on time, within scope, and on budget. This role requires a blend of project management skills, leadership, and strategic planning to achieve program goals and drive organizational success.
This position utilizes program management disciplines across Agile and Waterfall methodologies and will manage moderate to complex projects and guides the execution and governance across projects / programs in addition to providing status reporting at a project / program / portfolio level. Role includes end-to-end program management of multiple projects including deliverables supported by the business partners, with focus on interdependency management.
Ready to make an impact? Join our dynamic Project Management team, where we take pride in delivering projects on time, every time! We thrive on tackling challenges head-on, using our natural planning instincts to stay ahead of the curve and clear any blockers standing in the way of success. We believe in working hard, playing hard, and celebrating every win along the way. If you're passionate about project management, enjoy creatively solving problems, and have top-notch organizational and communication skills, this is the perfect opportunity for you to shine and make a real difference!
Responsibilities Include:
Plan and facilitate moderate to complex, medium to high priority, business sponsored projects/programs
Compiling project/program plans, developing and managing budgets / timelines / schedules, assessing impacts, issues, risks in collaboration with Project Managers
Coordination of cross-team and vendor dependencies as well as integration testing activities
Acts as a liaison between the team and stakeholders, ensuring clear and consistent communication
Prepare and deliver effective, timely, meaningful communications (written and verbal) to project participants, senior leadership, and the organization in a timely, consistent, and meaningful manner
Facilitate decision-making processes by providing transparent and accurate information
Use of influence and negotiation skills to drive projects, clear roadblocks, and resolve conflicts
Refining the Planning & PMO processes, procedures, templates, and functionality within supporting tools & applications as needed
Skills for Success:
Proven expertise in leading projects using diverse methodologies including PMP, Agile, and SAFe, ensuring adaptability and precision in dynamic environments
Build and nurture strong relationships across all organizational levels, consistently recognized as a trusted advisor and go-to partner
Dynamic and collaborative leader who communicates with clarity, challenges the status quo with purpose while respecting business processes
Drive team and program success by proactively tracking progress and delivering creative solutions to overcome roadblocks and scheduling conflicts
Influence and align cross-functional teams and senior stakeholders without formal authority, driving momentum and unified vision
Exceptional communicator-clear, compelling, and confident across verbal, written, and presentation formats
Meticulous planner with outstanding time management and organizational skills, consistently delivering on deadlines and priorities
Analytical thinker with a sharp problem-solving acumen, adept at identifying risks and uncovering opportunities for continuous improvement
Thrive in high-pressure, fast-paced environments, juggling multiple initiatives while maintaining a laser focus on quality and detail
Proficient in the use of MS Office applications such as Outlook, Word, PowerPoint, Visio and Excel; in the use of project management software such as MS Project, and development tools such as Atlassian (JIRA, Confluence)
Education, Experience and Knowledge
PMP Certification and/or minimum of 5+ years of demonstrated project/program experience; or equivalent formal education in project management
Bachelor's degree (BS,BA) from a four-year college or university; minimum 5+ years related experience and/or training working within IT or PMO environment, managing programs or projects; or equivalent combination of education and experience
Understanding and familiarity of project, program and portfolio management best practices
Understanding and familiarity of Agile Methodologies including but not limited to Scrum, Kanban and Scaled Agile Framework (SAFe)
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
As a Program Manager, you'll play a key role in driving and supporting cutting-edge technology and product development initiatives. The Program Manager will be responsible for managing multiple projects/programs and ensuring they are completed on time, within scope, and on budget. This role requires a blend of project management skills, leadership, and strategic planning to achieve program goals and drive organizational success.
This position utilizes program management disciplines across Agile and Waterfall methodologies and will manage moderate to complex projects and guides the execution and governance across projects / programs in addition to providing status reporting at a project / program / portfolio level. Role includes end-to-end program management of multiple projects including deliverables supported by the business partners, with focus on interdependency management.
Ready to make an impact? Join our dynamic Project Management team, where we take pride in delivering projects on time, every time! We thrive on tackling challenges head-on, using our natural planning instincts to stay ahead of the curve and clear any blockers standing in the way of success. We believe in working hard, playing hard, and celebrating every win along the way. If you're passionate about project management, enjoy creatively solving problems, and have top-notch organizational and communication skills, this is the perfect opportunity for you to shine and make a real difference!
Responsibilities Include:
Plan and facilitate moderate to complex, medium to high priority, business sponsored projects/programs
Compiling project/program plans, developing and managing budgets / timelines / schedules, assessing impacts, issues, risks in collaboration with Project Managers
Coordination of cross-team and vendor dependencies as well as integration testing activities
Acts as a liaison between the team and stakeholders, ensuring clear and consistent communication
Prepare and deliver effective, timely, meaningful communications (written and verbal) to project participants, senior leadership, and the organization in a timely, consistent, and meaningful manner
Facilitate decision-making processes by providing transparent and accurate information
Use of influence and negotiation skills to drive projects, clear roadblocks, and resolve conflicts
Refining the Planning & PMO processes, procedures, templates, and functionality within supporting tools & applications as needed
Skills for Success:
Proven expertise in leading projects using diverse methodologies including PMP, Agile, and SAFe, ensuring adaptability and precision in dynamic environments
Build and nurture strong relationships across all organizational levels, consistently recognized as a trusted advisor and go-to partner
Dynamic and collaborative leader who communicates with clarity, challenges the status quo with purpose while respecting business processes
Drive team and program success by proactively tracking progress and delivering creative solutions to overcome roadblocks and scheduling conflicts
Influence and align cross-functional teams and senior stakeholders without formal authority, driving momentum and unified vision
Exceptional communicator-clear, compelling, and confident across verbal, written, and presentation formats
Meticulous planner with outstanding time management and organizational skills, consistently delivering on deadlines and priorities
Analytical thinker with a sharp problem-solving acumen, adept at identifying risks and uncovering opportunities for continuous improvement
Thrive in high-pressure, fast-paced environments, juggling multiple initiatives while maintaining a laser focus on quality and detail
Proficient in the use of MS Office applications such as Outlook, Word, PowerPoint, Visio and Excel; in the use of project management software such as MS Project, and development tools such as Atlassian (JIRA, Confluence)
Education, Experience and Knowledge
PMP Certification and/or minimum of 5+ years of demonstrated project/program experience; or equivalent formal education in project management
Bachelor's degree (BS,BA) from a four-year college or university; minimum 5+ years related experience and/or training working within IT or PMO environment, managing programs or projects; or equivalent combination of education and experience
Understanding and familiarity of project, program and portfolio management best practices
Understanding and familiarity of Agile Methodologies including but not limited to Scrum, Kanban and Scaled Agile Framework (SAFe)
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.