Chief Auditor - Zurich Cover-More

About Us

Zurich Group Audit

Zurich Group Audit is a diverse international team of over 250 colleagues from 33 different nationalities, working globally as one function with a common purpose: to keep Zurich safe. Together, we bring our skills, capabilities, and unique strengths to provide real insights to our stakeholders and drive positive change. Our ambition is to be the best we can be for our company, our people, and our communities. We are committed to continuous learning and improvement, striving to excel in what we do and how we do it. To support this, we are transforming into a fully digital, data-driven, and AI-enabled function, maximising our human capabilities with technological innovation.

Zurich Cover-More

Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich Insurance Group, a leading multi-line insurer. We stand for more care, more cover, for all, and we look after more than 20 million of the world's travellers every year, making sure we are there every step of their journey.

Zurich Cover-More operates under a family of customer-facing brands including Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in North America, Europe, Latin America and Asia Pacific.

Its global delivery platform provides a consistent multi-lingual service experience and ability to write insurance policies in more than 50 countries. Zurich Cover-More has more 200 distribution partners around the world including airlines, global travel companies, major banks and credit card providers and leading retailers.

What is the opportunity?

This role provides a unique opportunity within a dynamic environment, as Zurich Cover-More integrates the newly acquired Travel Guard business. The Chief Auditor Zurich Cover-More has a global remit and will be responsible for assessing and executing audit activities related to the global integration as well as designing and implementing an interim and target state for audit. This includes undertaking ongoing risk assessments and establishing plans for the newly expanded Zurich Cover-More business, establishing the global audit team and implementing audit best practices in line with the wider Zurich Group Audit function's journey.

This role will be critical in spotting, and working with management, to address risks in rapidly evolving control environment. The role reports to Group Audit's Zurich Global Ventures Audit Lead and related Audit Committees. It is part of the Zurich Cover-More Executive team. You will work alongside subject matter experts and business leaders.

What will you be doing?

• Establishing the global audit team, determining the Target Operating Model and establishing the team with skills and experience in line with the businesses evolving risk profile.
• Establish and implement appropriate risk-based audit plans and coverage, driven through a robust risk assessment for the evolving control environment, striking a balance between integration risks and business audits to keep Zurich Cover-More safe.
• Build and maintain strong relationships with Executive Committee members, Audit Committees and business stakeholders to constructively challenge and influence the control environment.
• Report to the Executive Committees and Audit Committees on significant weaknesses and control breakdowns, together with root cause analysis and thematic issues and trends identified. As well provide control environment assessments to relevant forums.
• Foster a high performing and engaging culture, positioning the Audit team as a recognised leader in providing internal audit activities and training ground for talent.
• Embed a culture of continuous improvement and sharing innovations and best practices.
• Build open and constructive relationships with External Auditors and relevant regulators, ensuring compliance with regulatory requirements and addressing any items raised by them.

What are we looking for?

Your skills and qualifications will ideally include:

• Relevant professional qualification (chartered accountant, CPA, CIA, CISA or equivalent, MBA or equivalent an asset).
• 15 or more years of relevant experience at a senior level or Audit Director role in insurance; travel insurance experience strongly preferred.
• Experience of Audit and/or business risk management and control processes.
• Experience in M&A/Integrations and/or leading change management initiatives.
• Extensive experience within complex, fast-paced and international organizations.
• Proven record of collaborating within global teams, effectively managing and adapting to diverse cultural environments across multiple entities/countries.
• Proven record of working with and influencing executive/senior stakeholders.
• Proving record of excellence in Project Management.
• Relevant experience in dealing with external stakeholders, including regulators.
• Demonstrated success in business, functional and people management and experience leading teams through change.
• Ability to work in a matrix organization, managing and motivating diverse and multi-disciplinary teams.

Why choose us?

We value optimism, caring, togetherness, reliability, and determination.

We have more than 2600 employees worldwide: we are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we are rapidly growing our business around the world. We are dedicated to helping our employees reach their full potential through a comprehensive onboarding program, ongoing professional development opportunities and a supportive work environment that encourages growth.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits (everyone starts with 4 weeks) along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Investing in your health and your future. We offer a competitive high deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let's go great places together!

Compensation

Compensation for roles at Zurich Cover-More varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education.

The salary range for this role is $250,000 - $350,000. This is the range Zurich Cover-More in good faith believes is the range of possible compensation for this role at the time of the posting. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.

Information for recruitment agencies

Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees.