Admin-Gen - Deputy Director of Administration

ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

All candidates are welcome to apply especially those with diverse lived experiences who bring their perspective, personal identities, and history. We strongly encourage candidates who represent Asian & Native Hawaiian/Pacific Islander, intersectional communities to submit applications. These include those who identify as LGBTQIA+, Transracial Adoptee, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or are part of other underrepresented communities.

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Mission: Asian Counseling & Referral Service is a social justice organization that promotes the health and well-being of Asians and Native Hawaiian/Pacific Islanders (A&NH/PIs) and other communities by providing and advocating for responsive community-based services.

Vision: Hope, Opportunity, and Voice for All

Values:

• We are rooted in our Social Justice history and practice and advocate for and with those who are farthest from hope and opportunity.
• Our actions are Client-/Community Centered.
• We believe belonging is essential.
• Compassion is at the heart of our work and approach.

ACRS seeks a full-time Deputy Director of Administration who responsible for overseeing the leadership, strategy, development, budgeting, management, and overall performance of the Human Resources (HR), Information Technology (IT), and Administrative departments (Front Desk and Facilities Management). This role ensures that all operations align with the organization's mission, internal policies and procedures, and comply with applicable federal, state, and local regulations governing not-for-profit and social service organizations. The position collaborates closely with leadership to develop, implement, and evaluate strategic plans and administrative programs across these departments. It also ensures that equity, inclusion, diversity, and belonging (EIDB) values and principles are integrated into all department functions. Additionally, the role supports leadership and assists the Executive Director, Deputy Director, and other senior leaders with overall strategic and operational planning..

***Usual Schedule: Mon - Fri, with hybrid work flexibility based on agency needs. Typically, 2 days or more per week are spent in the office based on agency needs.

Competitive Benefits Package includes:

• Pay range is between $162,200 to $177,200 annually and is based on experience with possible increases after 6 months from date of hire.
• ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%.
• Vision insurance is available at a very minimal cost.
• ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire.
• Employer paid ORCA card and vanpool program. Free on site parking available at Main Office.
• Paid Time Off:
  • 8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment.
  • 6 hours of sick leave, accrued monthly from day 1, available to use once accrued, no waiting period.
  • 32 hours wellness leave per year, available to use once accrued, no waiting period.
• 13 paid holidays annually.
• IT equipment provided, with telecommuting reimbursement available.
• 403b Retirement Savings Account eligibility.
• Simplified Employee Pension available after 2 years.
• Employee Assistance Program.

Essential Job Functions:

• Oversees and evaluates the organization's administration function and performance including Administrative Support, Facilities, Human Resources (HR) and Information Technology (IT) departments. Ensures that operations and strategic direction are in alignment with agency mission, vision, values and EIDB principles.
• In collaboration with the Executive Director and leadership, develops long term plans and strategies which support the organization's change and culture work. Collaborate closely with the Deputy Director to ensure cohesive and efficient operations that align with and support the agency's strategic goals.
• Oversees the Employee Experience Director and supports execution of the agency's HR functions and performance to ensure progressive and proactive human resource strategies, programs and practices that embrace applicants and employees of all backgrounds and permit the full development and performance of all employees, including employee reviews, investigations, and other employee relations. Enhances and/or supports development, implementation, and enforcement of HR policies and procedures.
• Supports the Operations & Special Projects Director and the Operations Senior Manager with facility projects, maintenance, vehicles, and other equipment. Provides oversight to the planning, budgeting, and scheduling of facility modifications and ensures they comply with local permitting requirements and government health and safety standards.
• Oversees management of Information Technology related activities. Ensures continuity of computer and data systems for staff throughout the agency through planning, technical leadership, and project coordination.
• Oversees and supports all administrative budgeting working closely with the directors of each department to maximize agency resources.
• Serves as an administrative resource to agency management by evaluating and advising on the impact of long-range planning and regulatory action on the areas of responsibility.
• Supports the Operations & Special Projects Director with risk management strategies, administrative issues, and safety and risk reduction. Oversees the agency's comprehensive insurance and risk management program, assessing and identifying risks that could impede the reputation, safety, security, or financial success of the organization.
• Attends all agency, program, committee, board, and team meetings, in service training, and supervision meetings.
• Administrates and provides guidance to the Personnel-Evaluation Committee. Administrates and leads the Safety Committee. Attends Board and Executive Committee Meetings. Supports Crisis Committee Leadership and Training.

POSITION QUALIFICATIONS:

• Education and Experience:
  • Bachelor's degree in human resource management, facilities and operations, IT, business, or related field; AND
  • Minimum 7 years of management-level experience; AND
  • 5 years of HR, Business, IT, Administrative or equivalent and 3 years of administrative management experience with non-profit experience preferred.
• Knowledge and Skills:
  • Strong working knowledge of all of the following:
    • Employment law and commonly used human resource concepts, practices and procedures.
    • Benefits administration.
    • Employee relations.
    • Fiscal management.
    • General administrative operations.
    • Facilities management.
    • Risk management.
    • Project management, including large capital projects.
    • Professional coaching and training.
    • Board and committee roles, rules, and functions.
  • Ability to communicate effectively with professionals of diverse ethnic and professional backgrounds. Experience working in a culturally and linguistically diverse environment is highly desirable.
  • Must be detail-oriented, have strong organizational and administrative skills, and maintain the highest level of confidentiality.
• Technical Skills:
  • Effective ability to navigate a personal computer. Competency in use of Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet. Experience with human resource information systems required.

Working Conditions: The position requires regular mobility within the office or workspace, may involve sitting for extended periods throughout the day and the ability to handle objects, tools, or controls. Occasional lifting or moving of up to 20 pounds may be required. May involve tasks where visual acuity is beneficial.

This position is hybrid, with work divided between remote and on-site locations. Approximately 60% of the work will be performed remotely (telecommuting), while the remaining 40% will be conducted on-site or in-person. These hybrid work expectations are subject to change at the agency's discretion. The noise level in the on-site work environment is moderate.

***Priority consideration given to candidates who submit application on or by April 25.***

LOCATION: Asian Counseling and Referral Service - Main Office

EOE STATEMENT: Asian Counseling and Referral Service is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.

Know Your Rights & Responsibilities: Job Applicant Poster Viewing Center

ACRS is committed to ensuring that our job application process is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA).

If you require accommodation to assist with your job application, please contact recruiting@acrs.org. Our HR team is dedicated to providing alternative means and personalized assistance to ensure that your application can be submitted without undue hardship.

Our goal is to provide an accessible, fair, and inclusive application process, and we encourage you to communicate your needs so we can assist you effectively.