Site Reliability Engineer
Apply NowCompany: IBM
Location: Seattle, WA 98115
Description:
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.
This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
The HashiCorp Productivity Systems & Services (PSS) team is committed to supporting all of our product teams in their delivery of high-quality software, which meets all of the obligations of our contributors, practitioners, and customers. PSS builds and hosts critical systems for artifact storage, the delivery pipeline, continuous integration, developer tooling, and more. We are seeking a mid-level Platform Engineer to join our team!
What you'll do (responsibilities)
Within 1 month you will:
Learn about HashiCorp's products, teams, peers, and processes
Ship your first infrastructure project using HashiCorp tooling like Packer, Terraform, Nomad, and Consul
Have one on ones with every member of our team and members of other teams
Experience the HashiCorp culture and get familiar with the Tao of HashiCorp
Within 3 months you will:
Become a trusted member of the PSS team and a subject matter expert on the systems we build and support
Take an active role in recommending and designing internal systems to support product, engineering, and security teams
Recommend improvements to the systems the team builds and supports
Within 6 months you will:
Drive the research and testing of systems to help meet the needs of our Engineering teams, including writing RFCs to show what thoughts and considerations went into the selection of the system
Build, deploy, and support new platform components
Help develop a mature monitoring and alerting methodology for our systems
Provide occasional after-hours support for our tools in the event of an outage
This job can be performed from anywhere in the US
Required education
High School Diploma/GED
Preferred education
Master's Degree
Required technical and professional expertise
Preferred technical and professional experience
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.
This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
The HashiCorp Productivity Systems & Services (PSS) team is committed to supporting all of our product teams in their delivery of high-quality software, which meets all of the obligations of our contributors, practitioners, and customers. PSS builds and hosts critical systems for artifact storage, the delivery pipeline, continuous integration, developer tooling, and more. We are seeking a mid-level Platform Engineer to join our team!
What you'll do (responsibilities)
Within 1 month you will:
Learn about HashiCorp's products, teams, peers, and processes
Ship your first infrastructure project using HashiCorp tooling like Packer, Terraform, Nomad, and Consul
Have one on ones with every member of our team and members of other teams
Experience the HashiCorp culture and get familiar with the Tao of HashiCorp
Within 3 months you will:
Become a trusted member of the PSS team and a subject matter expert on the systems we build and support
Take an active role in recommending and designing internal systems to support product, engineering, and security teams
Recommend improvements to the systems the team builds and supports
Within 6 months you will:
Drive the research and testing of systems to help meet the needs of our Engineering teams, including writing RFCs to show what thoughts and considerations went into the selection of the system
Build, deploy, and support new platform components
Help develop a mature monitoring and alerting methodology for our systems
Provide occasional after-hours support for our tools in the event of an outage
This job can be performed from anywhere in the US
Required education
High School Diploma/GED
Preferred education
Master's Degree
Required technical and professional expertise
- You are comfortable and enthusiastic about adopting the HashiCorp way of building systems using an infrastructure as code approach and taking advantage of immutable infrastructure.
- You have hands-on experience with configuration management tools such as Ansible, Chef, Puppet, or Salt to manage Linux and/or Windows hosts. A thoughtful understanding about when and how to use them and the tradeoffs incurred.
- You have experience operating AWS, Azure or Google Cloud including access control (IAM) and some network topology design.
- You have experience using source management tools like Git.
- You have experience with and are comfortable with programming languages, particularly Golang.
Preferred technical and professional experience
- You have experience with monitoring and alerting as a means of proactively increasing uptime and reliability.
- You have a willingness to learn new technologies and methodologies.
- You understand the difference between shipping a project that's done versus a project that is perfect.
- You have a customer-centric attitude and willingness to enthusiastically support the engineering teams to help HashiCorp continue to deliver great products and services.
- Previous platform engineering experience building internal tooling.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.