Product Manager, Diabetes

Product Manager, Diabetes - Job Description

About Reliable Respiratory

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

Job Purpose

The Product Manager will identify, manage, and deliver new and existing DME products to the market and perform best practice life cycle management for the Diabetes product line. This role requires a deep understanding of the DME market and the sales cycle, as well as the ability to motivate and lead a high-performing team to meet and exceed sales targets. You will collaborate closely with cross-functional teams to drive revenue growth and ensure the highest levels of customer satisfaction.

EEO-1 Job Classification - First/Mid-Level Officials and Managers

Duties and Responsibilities

• Lead, mentor, and manage a team of regional and territory sales representatives focused on Diabetic DME products.
• Analyze and anticipate market conditions in order to identify market trends, customer requirements and competitive strategy, and identify opportunities for increasing customer and business value through product differentiation.
• Develop and execute strategic sales plans to achieve regional sales objectives, ensuring alignment with company goals and market trends.
  • Use Power BI and other market data (ex - VGM data) to design territories, build quota and set compensation plans
  • "Pinning" Reliable brands as favorite supplier on Parachute
• Establish and maintain strong relationships with key healthcare providers, manufacturers, diagnostic companies, and decision-makers in hospitals, clinics, and home healthcare settings.
  • Coordinate sales efforts with diagnostic/testing companies and manufacturers
  • If gap in the territory that requires sales coverage, fill in that gap

• Provide product training to sales and applications for existing and new products.

• Monitor and analyze sales performance data to identify opportunities for growth, optimize the sales process, and adjust strategies as needed. Regularly report on sales performance, market trends, and team progress to senior management.
  • Review sales data daily and send daily report to senior leadership, review MoM referral trends
  • Frequently provide analysis of sales performance for specific accounts
  • Identify areas for improvement and take action to strengthen relationship with TM. Become personally involved in managing the account if account is not where it should be
• Play a significant role in long-term planning and implementing change control processes.
• Collaborate with customer service and operations teams to ensure the successful promotion and distribution of DME products.
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and network with potential clients.
  • Identify strategic conferences and trade shows, coordinate representation at industry events
    • Diabetes - Breakthrough T1D: Diabetes Educator Conferences

• Perform other related duties as assigned.

Basic Qualifications

• 21 years of age or older
• Must be eligible to work in the United States and not require work authorization from us now or in the future
• At minimum, a bachelor's degree
• 5+ years in business development with proven track record of sourcing deals
• 5+ years of sales and leading sales team
• Have a valid and current driver's license from the state of residence
• Have at least 3 years of verifiable driving experience
• Have no more than 2 moving violations or at fault accidents on the driving record within the past 3 years
• Have no misdemeanor conviction relating in any way to the operation of a motor vehicle where you have been convicted of, or released from incarceration, within the past three years (other than a first conviction for any of the following misdemeanors: drunkenness, simple assault, speeding, minor traffic violations, affray or disturbance of the peace) and no felony convictions

Required Skills

• Demonstrates detailed knowledge of the company's products and services.
• Possesses knowledge of competitive products and markets.
• Exhibits strong interpersonal and customer service skills.
• Demonstrates ability to think creatively.
• Exhibits awareness of best sales practices and methods.
• Works well with a team.
• Demonstrates patience with reluctant or frustrated clients.
• Communicates clearly and effectively.
• Possesses strong persuasive abilities.
• Demonstrates solid motivational and leadership skills.
• Maintains a professional but confident and outgoing demeanor.
• Can conduct independent research.
• Demonstrates strong organizational skills.

Competencies

• Interpersonal Skills
• Dependability
• Communication Skills
• Technical Skills
• Leadership
• Results Driven

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
• This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This job operates in a professional office environment
• The noise level in the work environment is usually moderate to loud if employee wished to be in office

Direct Reports - Yes

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.