Director of Clinical Services

Join BoldAge PACE and Make a Difference!

BE PART OF OUR MISSION!

Are you passionate about helping older adults live meaningful, independent lives at home with grace and dignity? BoldAge PACE is an all-inclusive program of care, personalized to meet the individual health and well-being needs of our participants. Our approach is simple: We listen to our participants and their caregivers to truly understand their needs and desires.

Why work with us?

A People First Environment: We make what is important to those we serve important to us.

Make an Impact: Enhance the quality of life for seniors.

Professional Growth: Access to training and career development.

Competitive Compensation: BoldAge offers a robust benefits package, including medical, dental, paid time off, 401K, life insurance, tuition reimbursement, flexible spending account, and an employee assistance program.

JOB SUMMARY: Responsible for overseeing and ensuring 24/7 high-quality clinical care for participants across all settings. This role focuses on delivering participant-centered care in alignment with PACE policies, regulatory standards, and best practices for elder care. As a key member of the PACE program leadership team, this position contributes to policy development, census growth, staff training, and achieving outstanding participant outcomes and satisfaction.

ESSESNTIAL DUTIES AND RESPONSIBILITIES:

• Integrate organizational values, mission, and vision into program culture, policies, and daily operations.
• Oversee clinical care and ensure 24/7 high-quality, participant-centered services.
• Monitor participant experience and outcome data, guiding Care Teams to ensure high-quality care.
• Collaborate with HR and management for staff recruitment, training, and performance oversight.
• Ensure timely and accurate participant assessments and care plans by interdisciplinary teams.
• Establish and oversee an effective 24/7 on-call process with Medical Director.
• Collaborate with leadership to maintain efficient, high-quality services.
• Ensure clinical staff actively engage in team meetings and care planning.
• Develop and monitor budgets, KPIs, and financial reports for resource utilization.
• Participate in Quality Improvement programs, track data, and lead improvement initiatives.
• Ensure clinical compliance with federal, state, and PACE requirements.
• Develop job descriptions and assign duties aligned with competencies.
• Create policies in line with PACE standards and collaborate with leadership.
• Engage with PACE associations and committees to stay updated on regulations and best practices.
• Collaborate with the Medical Director, Operations Director, and program management teams to ensure high-quality, efficient, and effective service delivery.
• Participate in family and staff meetings, in-service training, and departmental activities.
• Follow all PACE policies, OSHA safety guidelines, and maintain confidentiality.
• Lead infection control efforts to ensure best practices in all settings.
• Attend continuing education and training as required.
• Maintain required certifications and professional affiliations.
• Perform other duties as needed.

EXPERIENCE EDUCATION AND CERTIFICATIONS:

• State RN license with leadership skills and experience in healthcare delivery and management. Strong desire to work with the elderly in an innovative, highly interactive, interdisciplinary environment.
• Bachelor of Science in Nursing Degree required. Master's degree in management or a healthcare related field preferred. Professional Certification preferred.
• Minimum 3-years' experience working with the frail and elderly in acute, long-term care or community based setting.
• 3 years progressive management experience required.
• Experience in home care, managed care, or long-term care preferred.

PRE-EMPLOYMENT REQUIREMENTS:

• All Employees - Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance.
• Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.

BoldAge PACE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Monday- Friday
8am- 5pm
40 Hours