Functional Owner, Manufacturing Shop Floor Time and Attendance Platform

Job Description Summary
The Sr Staff Technical Product Manager - Functional Owner, Manufacturing Shop Floor Time and Attendance Platform will play a critical role in analyzing, designing, building, configuring, and testing this enterprise platform serving over 10,000 users. The ideal candidate will serve as a mentor and project lead, providing guidance to less-experienced staff members and establishing a consultative partnership with various business areas including HR, Payroll, Manufacturing Operations, and Finance.

Job Description

In this role, you will:

• Collaborate with business owners including HR, payroll, site manufacturing operations, and finance, to understand, define, and translate business requirements into functional specifications.
• Ensure that applicable labor laws, HR policy, and labor union contractual requirements are documented and that the Time & Attendance platform meets requirements.
• Serve as a liaison between the business stakeholders and technical support staff, ensuring solutions meet overall business needs and expectations.
• Research and evaluate operational workflows, investigate practices, processes, and procedures, and collaborate with stakeholders to define business requirements.
• Analyze current business system issues, develop process improvements, document, and share best practices.
• Conduct process flow mapping and gap analysis, assist with conversion initiatives, cutover preparation, and testing.
• Facilitate meetings, demos, and training sessions with users and stakeholders, ensuring smooth implementation and transition to new/upgraded applications.
• Plan, coordinate, and monitor testing events, develop test plans, create test scripts, and facilitate testing involving other teams and clients.
• Troubleshoot and analyze application functionality issues, interface with technical application staff and/or vendors to resolve system or application problems.
• Develop and maintain user client relationships and customer service to support business needs.
• Lead daily operational rhythms with the support team to ensure smooth and efficient platform operations.
• Utilize Lean principles to measure and improve team performance through continuous improvement initiatives
• Ensure adherence to applicable Federal, State, and local laws/regulations, GE Aerospace Integrity and Compliance Program

Minimum Qualifications:

• Bachelor's degree from accredited university or college with minimum of 5 years of professional experience OR associate's degree with minimum of 8 years of professional experience OR High School Diploma with minimum of 10 years of professional experience
  
  Minimum 5 years of professional experience in a STEM field (Science, Technology, Engineering, Mathematics).
  
  Note: Military experience is equivalent to professional experience

Eligibility Requirement:

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics:

Technical Expertise:

• Minimum 7 years prior professional work experience (can include internships) with a demonstrated knowledge of Time & Attendance systems and analytics
• Minimum 5 years as a super-user and functional configuration expert in a leading market Time & Attendance platforms, such as UKG products, or others.
• Experience working in an Agile environment
• Familiarity with versatile implementation options
• Ability to create functional specifications, meet deadlines, set priorities, and work independently on a day-to-day basis.
• Ability to create and execute test plans and scripts.
• Ability to develop and deliver learning programs for effective training.
• Proficiency in Microsoft 365 suite (Office, Powerpoint, Sharepoint, Teams, Excel, etc)

Business Acumen:

• Ability to serve as a project lead, manage projects, and provide expert knowledge and experience for the application and business line supported.
• Strong communication and collaboration skills.
• Experience collaborating with and leading global teams.
• Excellent analytical, problem-solving skills, and technical aptitude.
• Ability to represent the team in customer and inter-team meetings, effectively lead group sessions, and translate technical issues into business terminology.
• Demonstrates the initiative to explore alternate technology and approaches to solving problems
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Has the ability to analyze impact of technology choices
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.
• Demonstrates knowledge of the competitive environment
• Demonstrates knowledge of technologies in the market to help make buy vs build recommendations, scope MVPs, and to drive market timing decisions

Leadership:

• Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
• Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
• Understands when change is needed. Participates in technical strategy planning.
• Embraces the Lean principles that underpin FLIGHT DECK, the GE Aerospace proprietary operating system
• Exhibits and practices the GE Behaviors of Respect for People, Continuous Improvement, and Customer-Driven.

Personal Attributes:

• Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.
• Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
• Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.

Note:

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This Job Description is intended to provide a high-level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position