Eye Care District Manager - Philadelphia
Apply NowCompany: Warby Parker
Location: Philadelphia, PA 19120
Description:
Job Status: Full-Time
Introduction:
Warby Parker is looking for an enthusiastic and experienced Eye Care District Manager to guide our growing network of eye doctors. In this role, you'll lead a talented team of optometrists across multiple locations, collaborate with retail field leaders to drive business success, and execute operational initiatives that ensure we provide best-in-class service. We're seeking a leader with a strong background in eye care, who's passionate about making a positive impact on both the doctor and patient experiences. If you're excited to lead teams, optimize operations, and help shape the future of eye care, we want to hear from you!
What you'll do:
Who you are:
Extra Credit:
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Introduction:
Warby Parker is looking for an enthusiastic and experienced Eye Care District Manager to guide our growing network of eye doctors. In this role, you'll lead a talented team of optometrists across multiple locations, collaborate with retail field leaders to drive business success, and execute operational initiatives that ensure we provide best-in-class service. We're seeking a leader with a strong background in eye care, who's passionate about making a positive impact on both the doctor and patient experiences. If you're excited to lead teams, optimize operations, and help shape the future of eye care, we want to hear from you!
What you'll do:
- Lead and manage teams of employed and independent optometrists (ODs), fostering engagement, professional development, and retention to ensure a high-performing team
- Provide onboarding, mentorship, and continuous career development for ODs to ensure success and growth
- Collaborate with Warby Parker eye care leadership, retail field leaders, and other key stakeholders to align on strategic objectives, improve eye care operations, and elevate the patient and doctor experience, while driving eye exam growth across your district
- Deliver exceptional patient care by creating personalized eye exam experiences that consistently exceed patient expectations in a fast-paced clinical setting.
- Regularly assess and ensure operational KPIs (e.g., exam growth, patient satisfaction) are met and set targets to drive continuous improvement, ensuring performance goals are met and exceeded
- Optimize doctor coverage across your district to meet patient demand by managing OD scheduling and recruitment, and ensuring smart scheduling practices
- Lead the interview process for ODs in your market, ensuring alignment with company values and team culture
- Partner with the People team to support recruitment efforts and develop relationships with optometry schools, faculty, alumni, and professional associations
- Ensure effective performance management by working closely with ODs to encourage engagement, professional development, and high performance
- Foster a positive and inclusive work environment by effectively managing Employee Relations responsibilities
- Travel to store locations within your district to support teams, drive business, and achieve leadership goals
Who you are:
- A Doctor of Optometry with 2+ years of clinical practice and 1+ years of leadership experience
- A data-driven clinical leader who can mentor, influence, and build relationships with ODs, with a proven track record of fostering both OD growth and the patient experience
- Empathetic and thoughtful-you're able to connect with others and resolve sensitive issues all while promoting our core values
- An engaging team player, skilled relationship builder, and effective collaborator with exceptional interpersonal abilities
- Equipped with strong problem-solving and analytical skills with an ability to multitask and manage multiple priorities in a dynamic environment
- Proficient in healthcare technology systems, such as DrChrono or other electronic health records (EHR) platforms, with the ability to lead tech integrations and enhancements
- Able to inspire your team by promoting our vision and purpose in a compelling way
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Extra Credit:
- Openness to relocating based on the needs of the business (we'll help with that!)
- Experience implementing new technology or diagnostic instrumentation
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.