Business Systems Analyst I
Apply NowCompany: County of San Bernardino, CA
Location: San Bernardino, CA 92404
Description:
Salary : $72,550.40 - $99,694.40 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 25-01682-01
Department: Multiple County Departments
Opening Date: 04/19/2025
Closing Date: 5/2/2025 5:00 PM Pacific
The Job
San Bernardino County is accepting applications for Business Systems Analysts I (BSA I) for various vacancies across the County. Business Systems Analyst I define an organization's business functions, processes, services, and constraints in order to improve existing workflows and information management systems. Duties include identifying, gathering, analyzing, and documenting business system requirements; translating work processes into business and functional requirements; assisting with the development of test and implementation plans for new applications; performing cost/benefit analysis and project justifications; and developing funding requests and assisting with Requests for Proposals.
For more detailed information, view the job description.
The eligible list established by this recruitment may be used to fill vacancies throughout San Bernardino County departments as well as in the Fire Protection District and Special Districts.*
EXCELLENT BENEIFTS!!!
Health BenefitsPaid Time OffRetirement
DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information, review the Learn how you can increase your base pay with the Modified Benefit Option (MBO) for the To view additional details, explore the
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.
Availability: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays as needed.
Sponsorship: San Bernardino County is unable to consider candidates that required Visa sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States.
*The San Bernardino County Fire District and Special Districts Department are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for the is $73,985- $101,961 annually; for additional details refer to the The salary for the is $73,985- $101,961; for additional details refer to the
Minimum Requirements
REQUIRED EXPERIENCE: One (1) year full-time equivalent experience performing IT business systems analysis or information systems analysis, which may include requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis.
-AND-
REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of college coursework from an accredited college or university in information technology, business administration or a closely related field. A list of coursework must be attached, unless you have a Bachelor's degree or higher in a qualifying field.
EDUCATION SUBSTITUTION: One (1) year of additional qualifying experience may substitute for thirty (30) semester (45 quarter) units of education.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.
Veterans' Preference:Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the
For more important details,
Administrative Services Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits, please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
01
PLEASE READ THE STATEMENT BELOW
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed to determine qualifications. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.
02
Availability: Indicate your availability and preference for referral to vacancies in the County Fire and Special Districts Departments. We recommend that you review the compensation plans and MOU's applicable to these positions. They are available on the County of San Bernardino/Employee Relations website (www.cms.sbcounty.gov/hr) or by clicking HERE.
03
Education: Indicate the highest level of education completed in information technology, business administration, or a closely related field.
04
Education/Coursework: A list of coursework is required. Please provide the following information:Course Number & Title School name Units: number of units & type (semester or quarter)
Example: CSCI 1-Computer Science I, CSUSB, 4 qtr units.If you have completed a degree in Computer Science or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. You do not need to list coursework.If you have attached unofficial transcripts in lieu of listing coursework, please indicate such below.If none, indicate "N/A."
05
Process Analysis: Of the following, indicate the areas where you possess at least one (1) year of experience. Check all that apply. If no experience, indicate none of the above.
06
IT Project Management: Indicate your experience managing and/or leading IT projects for developing or enhancing business applications.
07
IT Project Management: Describe your experience managing and/or leading IT projects in the development of web based solutions. Describe your duties and responsibilities for the project. Be sure to include the scope, size and duration of the project and the technologies/platforms/systems used (SQL, HTML, Hosting, SharePoint, WordPress, Firewall, Function Fox). If no experience, indicate "N/A."
08
Business Systems Support: Select the business systems you have supported for at least one (1) year or more. Check all that apply.If no experience, indicate none of the above.
09
Health Information: Indicate the type of health information experience you possess. Check all that apply. If no experience, indicate none of the above.
10
Technology-Based Training Programs: Describe your experience designing/developing technology-based training programs, modules, and materials (remote learning, blended classroom learning, videos, webinars, database simulations) and online resources (manuals, job aids, facilitator guides). Specify any experience utilizing Learning Management Application Systems or e-learning software such as Docebo, Articulate, and Storyline.If no experience, indicate N/A.
11
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
12
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
13
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
Required Question
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 25-01682-01
Department: Multiple County Departments
Opening Date: 04/19/2025
Closing Date: 5/2/2025 5:00 PM Pacific
The Job
San Bernardino County is accepting applications for Business Systems Analysts I (BSA I) for various vacancies across the County. Business Systems Analyst I define an organization's business functions, processes, services, and constraints in order to improve existing workflows and information management systems. Duties include identifying, gathering, analyzing, and documenting business system requirements; translating work processes into business and functional requirements; assisting with the development of test and implementation plans for new applications; performing cost/benefit analysis and project justifications; and developing funding requests and assisting with Requests for Proposals.
For more detailed information, view the job description.
The eligible list established by this recruitment may be used to fill vacancies throughout San Bernardino County departments as well as in the Fire Protection District and Special Districts.*
EXCELLENT BENEIFTS!!!
Health BenefitsPaid Time OffRetirement
- Medical and Dental: family coverage
- Vision: Employee Coverage
- Premium Subsidies to offset health costs
- Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expenses
- Up to 4 weeks accruable vacation with cash-out option
- 11 days accruable sick leave
- 15 paid holidays
- Perfect attendance leave
- Flexible work schedules (in some departments)
- Generous Pension
- Retirement reciprocity may be available
- 457(b) Deferred Compensation Plan
- Retirement Medical Trust Fund
DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information, review the Learn how you can increase your base pay with the Modified Benefit Option (MBO) for the To view additional details, explore the
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.
Availability: Some positions require availability for night and swing shifts, weekends, and on-call, including holidays as needed.
Sponsorship: San Bernardino County is unable to consider candidates that required Visa sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States.
*The San Bernardino County Fire District and Special Districts Department are separate entities from the County of San Bernardino, and as such, compensation and benefits for their positions are set forth in a different compensation plan. The salary for the is $73,985- $101,961 annually; for additional details refer to the The salary for the is $73,985- $101,961; for additional details refer to the
Minimum Requirements
REQUIRED EXPERIENCE: One (1) year full-time equivalent experience performing IT business systems analysis or information systems analysis, which may include requirements gathering, end user acceptance testing, process mapping, workflow diagramming, documenting business rules, feasibility studies, and cost/benefit analysis.
-AND-
REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of college coursework from an accredited college or university in information technology, business administration or a closely related field. A list of coursework must be attached, unless you have a Bachelor's degree or higher in a qualifying field.
EDUCATION SUBSTITUTION: One (1) year of additional qualifying experience may substitute for thirty (30) semester (45 quarter) units of education.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.
Veterans' Preference:Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the
For more important details,
Administrative Services Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits, please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
01
PLEASE READ THE STATEMENT BELOW
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Resumes will NOT be reviewed to determine qualifications. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.
- I have read and understand the above statement.
02
Availability: Indicate your availability and preference for referral to vacancies in the County Fire and Special Districts Departments. We recommend that you review the compensation plans and MOU's applicable to these positions. They are available on the County of San Bernardino/Employee Relations website (www.cms.sbcounty.gov/hr) or by clicking HERE.
- I am available for referral to County vacancies ONLY.
- I am available for referral to Fire and Special Districts Department vacancies ONLY.
- I am available for referral to BOTH County and Special Districts and Fire Department vacancies.
03
Education: Indicate the highest level of education completed in information technology, business administration, or a closely related field.
- Master's degree
- Bachelor's degree
- Associate's degree
- Thirty (30) semester (45 quarter) units
- Less than thirty (30) semester (45 quarter) units
- None of the above
04
Education/Coursework: A list of coursework is required. Please provide the following information:
Example: CSCI 1-Computer Science I, CSUSB, 4 qtr units.If you have completed a degree in Computer Science or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. You do not need to list coursework.If you have attached unofficial transcripts in lieu of listing coursework, please indicate such below.If none, indicate "N/A."
05
Process Analysis: Of the following, indicate the areas where you possess at least one (1) year of experience. Check all that apply. If no experience, indicate none of the above.
- Requirements Gathering
- Training Plan Development
- Process Mapping/Workflow Diagramming
- Documenting Business Rules
- User Acceptance Testing (UAT)
- Feasibility Studies
- Cost/Benefit Analysis
- None of the above
06
IT Project Management: Indicate your experience managing and/or leading IT projects for developing or enhancing business applications.
- 3+ years
- 2 years
- 1 year
- Less than 1 year
- I do not possess this experience
07
IT Project Management: Describe your experience managing and/or leading IT projects in the development of web based solutions. Describe your duties and responsibilities for the project. Be sure to include the scope, size and duration of the project and the technologies/platforms/systems used (SQL, HTML, Hosting, SharePoint, WordPress, Firewall, Function Fox). If no experience, indicate "N/A."
08
Business Systems Support: Select the business systems you have supported for at least one (1) year or more. Check all that apply.If no experience, indicate none of the above.
- Star
- JNet
- C-IV
- DCMS
- CWS/CMS
- CRM
- HCM
- JIMS
- Archibus
- AutoCAD
- Avatar
- SPSS
- SAS
- ServiceNow
- GE Centricity
- SAP
- InterSystems Cache
- WordPress
- Visio
- SharePoint
- Microsoft Power Automate
- Microsoft SQL
- Microsoft IIS
- PlanView
- Learning Management Systems (LMS)
- E-learning
- Articulate Software
- Adobe Connect
- None of the above
09
Health Information: Indicate the type of health information experience you possess. Check all that apply. If no experience, indicate none of the above.
- Collecting health information
- Collecting behavioral health information
- Analyzing health information
- Analyzing behavioral health information
- Statistical analysis of health information
- Statistical analysis of behavioral health information
- Interpreting health information
- Interpreting behavioral health information
- Presenting health information
- Presenting behavioral health information
- None of the above
10
Technology-Based Training Programs: Describe your experience designing/developing technology-based training programs, modules, and materials (remote learning, blended classroom learning, videos, webinars, database simulations) and online resources (manuals, job aids, facilitator guides). Specify any experience utilizing Learning Management Application Systems or e-learning software such as Docebo, Articulate, and Storyline.If no experience, indicate N/A.
11
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above.
12
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
- I understand
13
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question