Senior Product Manager, Identity and Fraud

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As a Senior Product Manager, you will report to the Senior Director, Identity and Fraud Product Management and define and execute product strategy, new product development, and innovation, translating strategy into product roadmaps and marketing plans. You will be part of Experian's Fraud and Identity product team, managing and developing products, innovations, and propositions that support our clients across various industries.

Job Responsibilities:

• Manage products within Experian's Fraud Data Network consortiums, including initiatives through their entire lifecycle. This includes conceiving and building out new concepts, driving software development projects, launching high-quality new products and use cases, driving revenue in partnership with Marketing and Sales, and addressing underperforming products.
• Conduct in-depth market, industry, and opportunity analysis to identify market problems and client pain points. Develop new product ideas, conduct research, stay on top of market and competitive trends, and execute a strategic product roadmap.
• Work collaboratively across the Experian organization to understand client needs, gather product requirements, and recommend product ideas and enhancements.
• Engage with clients to uncover industry-wide insights and help them prevent various types of fraud, including first-party fraud, third-party fraud, and first payment default
• Oversee the management of the Fraud Data Network(s), ensuring the effective exchange of data among telecommunications providers to identify patterns of risky application behavior and mitigate fraud losses. Work closely with data furnishers to ensure data contribution and feedback loops.
• Collaborate with product, engineering, operations, compliance, legal, sales, and other stakeholder groups to drive annual growth expectations.
• Establish and maintain metrics and track performance to ensure the delivery of expected results from new and existing products. Continuously monitor operational efficiency across Analytics, Data Management, Compliance, Disputes and Reporting to Consortiums.
• Ensure compliance with legal and regulatory requirements, including FCRA and GLBA attributes and scores to ensure data is used appropriately.
• Monitor, track, and forecast revenue and pipelines and evaluate P&L's, as appropriate. Responsible for fiscal year attainment of budgeted revenue and margin / EBIT goals.

Qualifications

Qualifications

• Bachelor's Degree in related field
• 5+ years experience in product management and product marketing (full product lifecycle from inception to deliver)
• Experience in analytics, financial services, credit risk, credit policy, regulatory risk, enterprise risk, data management or marketing services.
• Demonstrated experience in developing business and investment cases and in managing to a product level P&L
• Knowledge in working with multiple functional areas such Marketing, Technology, Sales, Client Support, Legal, Compliance, and Finance.
• Ability to understand, summarize and explain complex and technical problems.
• Ability to evaluate and prioritize requirements given business value versus constraints.

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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