National Director of Culinary Retail and Branding
Apply NowCompany: HHS LLC
Location: Dallas, TX 75217
Description:
Location:
US-OH-Ohio-Virtual
Pay Rate:
Salary - Salary Plan, 120,000.00 USD Annual
Scheduled Shift:
Job Description
Responsibilities
General Responsibilities
Create new Culinary concepts that align with market trends and client requests.
Lead the development and execution of innovative culinary and retail strategies across multiple healthcare cafe
locations.
Oversee menu development, ensuring offerings are nutritious, appealing, and tailored to the healthcare setting.
Manage branding initiatives, ensuring consistency in brand messaging, visual identity, and customer experience.
Collaborate with marketing and communication teams to drive customer engagement and awareness.
Ensure compliance with healthcare industry standards, including nutritional guidelines, food safety, and sanitation
regulations.
Monitor financial performance, setting goals for revenue growth and cost management.
Lead, mentor, and develop a team of culinary and retail professionals.
Drive continuous improvement in service delivery and customer satisfaction.
Develop programs based on Joint Commission regulations and customize to facility needs.
Work in conjunction with the HHS Vice President of Culinary for menu modifications.
Work in conjunction with the HHS Vice President of Culinary on menu development, recipe execution, and
production of the highest quality food for patients, residents, and retail customers.
Develop and implement purchasing standards.
Develop and implement HACCP standards to be compliant with federal, state, and local agency regulatory
requirements.
Training, Monitoring, Hiring Staff
Conduct ongoing training for dietetic staff and provide educational opportunities for professional development.
Monitor implementation of account dietitians for Joint Commission compliance.
Conduct annual staff evaluations according to procedures and within the expected time frame.
Maintain and enforce disciplinary policy and follow through on procedures.
Complete work schedule to ensure adequate coverage for all department functions.
Development and Guidance
Develop training tools for retail staff.
Guide retail team in customer satisfaction.
Client Relationships
Continually nurture the client relationship through excellent communication, integrity, and performance.
Meet with the client as requested to ensure expectations/goals and action plans are met.
Submit all required documentation, reports, and financial statements as requested.
Physical Demands
Standing, walking, sitting, grasping/squeezing, keyboarding, wrist flexion/extension (frequently - at least 50%)
Lifting, kneeling/squatting, twisting, bending/stooping, twisting, pushing/pulling, overhead reaching/climbing
stairs/ladders (infrequently - less than 25%)
Job Specifications
Knowledge of hospital food service and nutrition operations.
Excellent computer skills related to design.
Excellent computer skills related to spreadsheet and presentation creation.
A minimum of two years of experience or a culinary certification is required.
Excellent communication skills, both verbally and in writing.
Excellent in client relationship management.
Ability to conduct self in a positive and professional manner.
Ability to travel 25 percent of the time.
What We Offer
Important to Know
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
App-CNS
US-OH-Ohio-Virtual
Pay Rate:
Salary - Salary Plan, 120,000.00 USD Annual
Scheduled Shift:
Job Description
Responsibilities
General Responsibilities
Create new Culinary concepts that align with market trends and client requests.
Lead the development and execution of innovative culinary and retail strategies across multiple healthcare cafe
locations.
Oversee menu development, ensuring offerings are nutritious, appealing, and tailored to the healthcare setting.
Manage branding initiatives, ensuring consistency in brand messaging, visual identity, and customer experience.
Collaborate with marketing and communication teams to drive customer engagement and awareness.
Ensure compliance with healthcare industry standards, including nutritional guidelines, food safety, and sanitation
regulations.
Monitor financial performance, setting goals for revenue growth and cost management.
Lead, mentor, and develop a team of culinary and retail professionals.
Drive continuous improvement in service delivery and customer satisfaction.
Develop programs based on Joint Commission regulations and customize to facility needs.
Work in conjunction with the HHS Vice President of Culinary for menu modifications.
Work in conjunction with the HHS Vice President of Culinary on menu development, recipe execution, and
production of the highest quality food for patients, residents, and retail customers.
Develop and implement purchasing standards.
Develop and implement HACCP standards to be compliant with federal, state, and local agency regulatory
requirements.
Training, Monitoring, Hiring Staff
Conduct ongoing training for dietetic staff and provide educational opportunities for professional development.
Monitor implementation of account dietitians for Joint Commission compliance.
Conduct annual staff evaluations according to procedures and within the expected time frame.
Maintain and enforce disciplinary policy and follow through on procedures.
Complete work schedule to ensure adequate coverage for all department functions.
Development and Guidance
Develop training tools for retail staff.
Guide retail team in customer satisfaction.
Client Relationships
Continually nurture the client relationship through excellent communication, integrity, and performance.
Meet with the client as requested to ensure expectations/goals and action plans are met.
Submit all required documentation, reports, and financial statements as requested.
Physical Demands
Standing, walking, sitting, grasping/squeezing, keyboarding, wrist flexion/extension (frequently - at least 50%)
Lifting, kneeling/squatting, twisting, bending/stooping, twisting, pushing/pulling, overhead reaching/climbing
stairs/ladders (infrequently - less than 25%)
Job Specifications
Knowledge of hospital food service and nutrition operations.
Excellent computer skills related to design.
Excellent computer skills related to spreadsheet and presentation creation.
A minimum of two years of experience or a culinary certification is required.
Excellent communication skills, both verbally and in writing.
Excellent in client relationship management.
Ability to conduct self in a positive and professional manner.
Ability to travel 25 percent of the time.
What We Offer
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee Assistance Program (EAP)
- Employee resource groups (ERGs)
- Career development and ongoing training
Important to Know
- Veterans and candidates with military experience are encouraged to apply.
- HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
App-CNS