Field Application Engineer

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Company: Lumentum Operations LLC

Location: San Jose, CA 95123

Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

KEY RESPONSIBILITIES:
  • Negotiate technical specifications and performance trade-offs with customers that will satisfy their system and module needs; promoting Lumentum product preferences at targeted customers.
  • Participate in customer design reviews and contribute to the technical response to RFI/RFQs.
  • Work closely with sales and directly with customers to collect customer's requirement and application use cases.
  • Work directly with targeted customers to bring up transceiver modules at customer sites, troubleshoot customer prototypes, and develop solutions that support end-user applications, resulting in successful design-in of our products.

Develop and manage primary customer product documentation which can include corrective actions, analysis reports, manufacturing test plans, performance improvement plans, reliability qualification plans and reports.
  • Manage Product Change Notification process (PCN) with customers and engineering
  • Participation in critical Failure Analysis, Corrective Action & Lessons Learned activities


ESSENTIAL REQUIRMENTS:

This individual must be motivated and should enjoy working in an open, rapidly changing, communicative and team-oriented environment. A hands-on, "can-do" attitude, a commitment to excellence, plus the ability to anticipate change and try new approaches and create innovative solutions under pressure
  • Degree in the physical sciences, electrical engineering or equivalent
  • Minimum of 5 years engineering experience designing/developing or testing coherent optical modules and components, preferably active products, and specifically DSPs, receivers, modulators and lasers
  • Direct experience in product development and NPI processes with either an optical components/modules company or a system OEM.
  • Practical working knowledge of transceiver hardware including both specification and test of firmware/hardware interfaces.
  • Ability to travel domestically and internationally.
  • Familiarity with device firmware structure & functionality is a strong positive.
  • Familiar with standards documents like CMIS, C-CMIS, Ethernet, Infiniband
  • Familiar with popular switch/router platforms and ONTs including Arista, Cisco, Juniper and Nvidia
  • Familiar with Python
  • Ability to speak/understand English is required; written skills emphasized

Pay Range:
S34-USA-1 :$114,436.00 - $163,480.00
Disclaimer:

Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.

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