IT Operations Director

Title: Director of IT Operations
Location: Atlanta, GA 30319 - Onsite 4 days/week
Duration: Direct Hire
Compensation: $140-$165K
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Skillset / Experience:
The Director of IT Operations is a leadership role responsible for overseeing and managing the IT operations, strategy, and team within the IT department. The Director will play a critical part in ensuring the alignment of technology with the company's business objectives, managing day-to-day IT functions, and leading digital transformation initiatives. This role requires strong leadership, technical expertise, and a proactive approach to driving innovation, security, and efficiency across all technology platforms.
Key Responsibilities:

• Oversee daily activities of various technical projects to ensure delivery of commitments in conformance with budgets and established timelines.
• Plan and oversee the research, evaluation and integration of new technology, data administration, capacity and contingency planning, training and technical support for the technical support team.
• Lead in the design, development, implementation and support of technical support systems and prepare project plans and schedules for technical systems development and support efforts.
• Communicate with internal and external customers, as appropriate, to ensure the delivery of high-quality service and technical systems development and support.
• Monitor organizational technical projects to ensure consistency and satisfaction of technical interface requirements for existing and newly developing systems.
• Review help desk reports to identify problem areas or training needs stemming from project implementations.
• Develop budget for the technical support functions.
• Provide backup coverage for technical and operations support personnel when required.
• Organize, document, implement and monitor complex vendor supplied and internally developed system software components.

Qualifications:

• Bachelor's Degree (B.S.) in Computer Science or equivalent; or Associate Degree (A.S.) in Computer Science with five to ten years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 10 years of experience in IT, with at least 5 years in a leadership role.
• Experience in managing cross-functional teams and executing large-scale IT projects.
• Proven track record in managing IT infrastructure, operations, security, and digital transformation.
• Ability to analyze collected data, define and validate problems and resolve using common analytical methods of reasoning.

Skills:

• Strong knowledge of IT systems, networks, databases, and cloud-based technologies; specifically:

• VMware configuration and management
• SAN management with VMware integration
• IBMi (AS/400) administration
• Unitrends backup, Spanning365 and recovery and DRaaS Forever Cloud
• Sonicwall Firewall management and configuration
• Disaster Recovery and Incident response planning
• Microsoft Azure resource planning

• Experience with IT governance, security frameworks, and compliance standards (e.g., GDPR, HIPAA).
• Expertise in managing IT budgets, vendor contracts, and resource allocation.
• Excellent leadership, interpersonal, and communication skills, with the ability to engage and influence both technical and non-technical stakeholders.
• Strong problem-solving, analytical, and decision-making skills.
• Familiarity with industry trends and emerging technologies.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.