Managing Director, Client Relations

Why work for us?

A career at Janus Henderson is more than a job, its aboutinvestingin a brighter futuretogether.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Hold yourself and your team accountable for retention and growth within our existing client book
• Model supportive leadership for your team
• Set the standard for and contribute to a best in class institutional service standard and superior client experience
• Working independently, maintains and enhances relationships with existing institutional clients
• Promotes investment product sales through frequent client meetings and discussion covering investment strategy, account performance, new products, and market developments
• Collaborate closely with Institutional Client Group colleagues, i, portfolio managers, client portfolio managers, and company executive management to coordinate all sales and support activities for assigned accounts
• Covers the largest and/or most complex institutional accounts
• Has thorough understanding of assigned account requirements
• Identifies areas of high risk/critical business functions and effectively manages these
• Contributes input to the strategic decisions on behalf of our clients
• Provides guidance and shares expertise with all levels of the organization
• Promotes the company and investment products by networking with key contacts, attending appropriate events/conferences and through client meetings
• Provides leadership to relationship managers to coordinate and assist with preparation and delivery of all monthly, quarterly, and annual materials for client and consultant research including performance reports, attribution, commentary, investment guideline and other relevant client deliverables
• Conducts regular in-person and virtual meetings with existing clients; set regular agendas for meetings, document follow up and communicate key takeaways to all interested parties
• Serves as an internal champion for the firms client relations platform and manages the improvement process over time
• Works with client stakeholders to define success metrics and determine engagement strategies
• Coordinates regular internal communications and update the service team on issues such as organizational changes, new investment guidelines and contract renewal discussions
• Performs other duties as assigned by the Head of Business Development or senior management

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Complimentary subscription to Headspace the mindfulness app
• Corporate membership to ClassPass and other health and well-being benefits
• Unique employee events and programs including a 14er challenge
• Complimentary beverages, snacks and all employee Happy Hours

Must have skills

• 10 or more years of portfolio management, sales, marketing or relationship management experience
• Bachelors Degree in Business/related field or equivalent required
• Series 6 and 63 or 7 licenses required and CFA or equivalent required
• Excellent interpersonal, relationship building and customer service skills
• Excellent verbal and written communication skills
• In-depth knowledge of financial services industry and company products
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent presentation skills and executive presence
• Advanced ability to work collaboratively with internal teams specifically: Investment teams and portfolio managers, client service, RFP, and other institutional sales members to facilitate timely responses to client requests

Nice to have skills

• Ability to work and make decisions independently
• Intermediate to advanced technological skills including MS office, salesforce, tableau, & EVestment
• Excellent problem solving skills

Supervisory responsibilities

• Yes

Potential for growth

• Mentoring
• Leadership development programs
• Regular training
• Career development services
• Continuing education courses

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors were committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Dont worry if you dont think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we cant accommodate every flexible working request were happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know atrecruiter@janushenderson.com.

Compensation information

The base salary range for this position is $220,000-$240,000. This range is estimated for this role. Actual pay may be different.This role will remain open through May 15, 2025.Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.

Annual Bonus Opportunity:Position is eligible to receive an annual discretionary bonus award from the profit pool.The profit pool is funded based on Company profits.Individual bonuses are determined based on Company, department, team and individual performance.

Benefits:Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits.To learn more about our offerings please visit the Why Join Us section on the career pagehere.

Janus Henderson Investors is an equal opportunity / Affirmative Action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employees job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants past political contributions or activity may impact applicants eligibility for this position.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.