Construction & Maintenance Operations Support Supervisor

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Company: City of Greensboro, NC

Location: Greensboro, NC 27406

Description:

Salary: $60,677.00 - $108,580.00 Annually
Location : Kitchen Ops Center 2602 S. Elm-Eugene St Greensboro, NC
Job Type: Active Full-Time
Job Number: 04840
Department: Water Resources
Opening Date: 04/17/2025
Closing Date: 5/4/2025 11:59 PM Eastern

Description
Join the City of Greensboro as a Construction & Maintenance Operations Support Supervisorand make a lasting impact!

If you're passionate about public service and thrive in a leadership role that supports critical infrastructure, we invite you to consider joining our team.
About the Role
As the Construction & Maintenance Operations Support Supervisor, you'll lead a specialized support team that plays a critical role in the success of the Water Resources Department. This team includes employees who perform: TV Inspections, Utility Locating Services, Dispatch Operations, Second Shift Support, and Technical Work order Management.
Compensation and Benefits:
Hiring Salary Range: $69,858.00 - $79,838.00 Full Salary Range: $60,677.00 - $108,580.00
You can learn more about the benefits that the City of Greensboro offers by visiting
Work Schedule:
Monday-Thursday 6:15 am -4:45 pm

**This position is considered service critical and the employee in this position is required to report to work during inclement weather conditions.**
Why You'll Love Working With Us:
  • Purpose-Filled Work: Play an integral part in supporting the teams that keep our water and sewer systems operating safely and efficiently.
  • Strong Team Environment: Lead a diverse and skilled group of professionals who support construction and maintenance activities across the city.
  • Leadership Opportunity: Guide operations that support field crews, contractors, and the public-ensuring smooth coordination across multiple areas.
  • Growth & Development: Strengthen your supervisory and technical expertise in a role that supports both infrastructure and customer service functions.
  • Excellent Benefits: Enjoy a competitive salary, generous leave, health and wellness benefits, and opportunities for professional advancement.

Your Key Responsibilities:
  • Supervising daily activities and establishing priorities for the work group.
  • Monitoring work order entries for accuracy and alignment with division goals.
  • Compiling data to support ongoing maintenance planning and resource allocation.
  • Coordinating across departments and divisions to align with City and departmental objectives.
  • Investigating and resolving customer service complaints and interdepartmental claims.
  • Reviewing and approving contract work related to sewer rehabilitation from TV inspections.

What We're Looking For:
  • Strong leadership and organizational skills with experience managing technical or operations-based teams.
  • .Familiarity with utility support functions such as inspections, dispatch, and work order systems.
  • Proven ability to evaluate data, set priorities, and improve operational workflows.
  • Effective communication and problem-solving abilities when working with internal teams, contractors, and the public.
  • .Commitment to public service and supporting critical infrastructure operations.

Help Us Move Greensboro Forward

If you're a team-oriented leader with a passion for operations, customer service, and public infrastructure, this is your opportunity to make an impact. Apply now and help support the systems that keep our city running.

This job is Exempt and is not subject to the overtime provisions of the Fair Labor Standards
Qualifications

Minimum Qualifications:
  • High School Diploma, or GED
  • Valid Driver's License
  • 4+ years of directly related experience in construction, infrastructure, operation and maintenance and/or related experience.
  • Grade 4 NC WPC Coll System Operator
  • Grade A NC WTFO Dist System

Preferred Qualifications:
  • 5 years supervisory experience in Construction & Maintenance
  • System Back-up ORC experience
  • Knowledge of City Personnel Policies

01

Do you have a Valid Driver's License?
  • Yes
  • No

02

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.
  • Not Applicable
  • High School Diploma / GED
  • Some College
  • Associates Degree
  • Bachelors Degree
  • Masters Degree

03

How many years of directly related experience in construction, infrastructure, operation and maintenance, and/or related experience?**Experience must also be clearly stated in the Employment / Work history section of your employment application)**
  • No experience
  • Less than 1 year experience
  • 1 or more years experience, but less than 2 years experience
  • 2 or more years experience, but less than 4 years experience
  • 4 or more years experience, but less than 6 years experience
  • 6 or more years experience, but less than 8 years experience
  • 8 or more years experience, but less than 10 years experience
  • 10 or more years experience

04

"Clearly" describe your years of directly related experience in construction, infrastructure, operation and maintenanceand/or related experience ** If "No experience" please type "Not Applicable" or N/A in the designated area. **Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work History section of your employment application. **
05

Do you have an Grade 4 NC WPC Coll System Operator? *** Certifications "MUST" also be reflective in the duties/work section or misc. information of the application. ***
  • Yes
  • No

06

Do you have knowledge, and execution of City Personnel Policies as a supervisor/manager and/or lead position?*** Certifications "MUST" also be reflective in the duties/work section or misc. information of application. ***
  • No
  • Yes

07

Clearly describe your execution of City Personnel Policies as a supervisor/manager and/or lead position?*** Experience must also be reflected in the duties/work section of the application. ***
08

How many years of supervisory experience do you possess?**Experience MUST also be clearly indicated in the "Employment/Work History" section of your application.**
  • No experience
  • Less than 1 year experience
  • 1 year experience, but less than 3 years experience
  • 3-4 years experience, but less than 5 years experience
  • 5-6 years experience, but less than 7 years experience
  • 7 years experience, but less than 10 years experience
  • 10 plus years experience

09

Clearly describe your supervisory experience in construction, infrastructure, operation and maintenance, and/or "directly" related field. ** If "No experience" please type "Not Applicable" or N/A in the designated area. **Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work History section of your employment application. **
10

Do you have a Grade A NC WTFO Dist System?*** Certifications "MUST" also be reflective in the duties/work section or misc. information of application. ***
  • Yes
  • No

Required Question

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