(REMOTE) Performance Management Consultant I
Apply NowCompany: TrinityHealth
Location: Livonia, MI 48154
Description:
Employment Type:
Full timeShift:
Description:
Serves as a member of the performance management team responsible for performance improvement projects for a defined population of Trinity Health Revenue Excellence. Responsible for implementing opportunities for enhancement and/or standardization initiatives and supporting the long-term success and sustainability of those initiatives. Provides regular collaboration with System Office, Health Ministry (HM) leadership, and Patient Business Services (PBS) managers in order to achieve sustained success in transformational initiatives and the pursuit of continuous improvement. This position reports to the Manager of Performance Management. This position allows for remote or home-based work but could require limited travel.
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Leverage strong organizational, analytical, presentation, interpersonal, written and verbal communication skills to assist senior colleagues in the identification, solution development, and implementation of new workflows or processes for our stakeholders
Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence.
Assists with facilitating varied interests, cross functional teams and groups through effective leadership, communication, collaboration and negotiation abilities in order to achieve mutual agreeable solutions.
Utilizes critical thinking, strong analytical skills and proficient abilities with Microsoft Office Products.
Collects, synthesizes and analyzes data, identifies root cause, and provides summaries and graphical presentations of data illustrating trends with recommended next steps to manager.
Contributes as a point of contact for HM and PBS supervisors and managers.
Other duties as needed and assigned by the manager
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must possess a Bachelor's degree in Business, Healthcare Administration or a related field. An internship or other relevant experience in hospital/practice administration, revenue cycle, project management or consulting.
Broad based knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing methods and techniques.
Ability to develop strong project leadership, organization, integration and execution skills and abilities.
Comfortable with ambiguity, adaptable to change, and has a natural curiosity to learn and understand complex processes and the changes needed to drive tangible results.
Ability to define problems, gather and validate data, perform analysis and assist in the development of a solution for our stakeholders
Desire to grow a strong customer-service orientation and develop strong interpersonal, consultative and relationship building skills.
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Ability to work independently or as a team member.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Hourly pay ranges: $31.26 - $46.88
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Full timeShift:
Description:
Serves as a member of the performance management team responsible for performance improvement projects for a defined population of Trinity Health Revenue Excellence. Responsible for implementing opportunities for enhancement and/or standardization initiatives and supporting the long-term success and sustainability of those initiatives. Provides regular collaboration with System Office, Health Ministry (HM) leadership, and Patient Business Services (PBS) managers in order to achieve sustained success in transformational initiatives and the pursuit of continuous improvement. This position reports to the Manager of Performance Management. This position allows for remote or home-based work but could require limited travel.
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Leverage strong organizational, analytical, presentation, interpersonal, written and verbal communication skills to assist senior colleagues in the identification, solution development, and implementation of new workflows or processes for our stakeholders
Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence.
Assists with facilitating varied interests, cross functional teams and groups through effective leadership, communication, collaboration and negotiation abilities in order to achieve mutual agreeable solutions.
Utilizes critical thinking, strong analytical skills and proficient abilities with Microsoft Office Products.
Collects, synthesizes and analyzes data, identifies root cause, and provides summaries and graphical presentations of data illustrating trends with recommended next steps to manager.
Contributes as a point of contact for HM and PBS supervisors and managers.
Other duties as needed and assigned by the manager
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
Must possess a Bachelor's degree in Business, Healthcare Administration or a related field. An internship or other relevant experience in hospital/practice administration, revenue cycle, project management or consulting.
Broad based knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing methods and techniques.
Ability to develop strong project leadership, organization, integration and execution skills and abilities.
Comfortable with ambiguity, adaptable to change, and has a natural curiosity to learn and understand complex processes and the changes needed to drive tangible results.
Ability to define problems, gather and validate data, perform analysis and assist in the development of a solution for our stakeholders
Desire to grow a strong customer-service orientation and develop strong interpersonal, consultative and relationship building skills.
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Ability to work independently or as a team member.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Hourly pay ranges: $31.26 - $46.88
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.