Director Plumbing Operations

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Company: Goettl

Location: Austin, TX 78745

Description:

Goettl is seeking a energetic, professional leader to head our Plumbing Operations in Austin. We want a strategic thinker and proven executor who thrives on leading from behind-elevating people, optimizing systems, and driving results. If you've navigated the complexity of multi-state operations or PE-backed organizations, you'll fit right in (though it's not required).

This is a lucrative leadership opportunity with high visibility and big impact-ideal for someone who's ready to scale teams, elevate standards, and crush KPIs.

What You'll Own:
  • Lead the plumbing team in recruiting, developing, and retaining top-tier talent
  • Champion safe, high-performance operations in alignment with Goettl's proven standards
  • Drive KPIs tied to engagement, safety, quality, productivity, and profitability
  • Improve workflows-training, inventory, service delivery-to optimize gross margins
  • Partner with senior leaders to forecast budgets and deliver EBITDA growth
  • Analyze key metrics like callbacks, average ticket size, customer reviews-and take action fast

Requirements:
  • Some plumbing experience preferred, but not required
  • 5+ years in operations or field leadership, ideally in home services or trades
  • Track record of managing high-performing teams and departmental KPIs
  • Strong communicator with tech-savvy tools like ServiceTitan, Microsoft Office, CRM
  • Experience in multi-state or private equity-backed environments (a plus, not required)

Why Professionals Choose Goettl:
Earn More, Work Smart - Salary and bonus structure
401(k) with Match - Build your financial future
Health, Dental, Vision, Life - Full coverage for you and your family
Career Growth - 90% of field pros trained weekly; 25% promoted from within
National Opportunity - With locations across the U.S., your career moves with you

Are You the Leader We're Looking For?

This role demands high standards, unshakable integrity, and a passion for people development. You'll have the authority and support to reshape plumbing operations while enjoying the rewards of a company that invests in excellence.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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