Senior Digital Project Manager

The glue that keeps people and projects together
Overview

Foster Made is a tight-knit group of people on a mission to deliver exceptional digital experiences that exceed the status quo. Guided by a shared set of values and a growth mindset, we thrive in an environment of collaboration and trust, always working together with humility and respect to answer the question, 'how can we do this better?' We are deeply motivated by the success of our clients and the health and well-being of our team; believing that the quality of services we provide is a reflection of our commitment to hiring and retaining the best people Richmond has to offer.

This is a full-time role for a Senior Digital Project Manager, ideally based in Richmond, VA (though we are open to remote candidates) ready to jump in and champion the success of our work as an advocate for the client, team, and project. The ideal candidate embodies organization and facilitates the delivery of key results on projects; is an excellent problem solver, driven to learn, excels in the art of communication; thrives in a collaborative, fast-paced environment; and above all embraces with our company values.
Experience & Skills

• 6-10 years of previous experience in project management, with at least 2+ of those years in technical project management in a web development or agency environment.
• Proven track record in leading diverse projects of varying budgets, timelines, and cross-functional teams, encompassing roles such as design, development, content, and quality assurance.
• Comfortable managing projects using various methodologies, including waterfall and lean, and adept in overseeing the Software Development Lifecycle (SDLC) for complex technical projects.
• Strong written and oral communication skills, with experience in leading successful projects. An active listener who poses insightful questions to uncover needs, discover solutions, and address concerns effectively.
• Committed to problem-solving, viewing challenges as opportunities on the path to shared success. Approaches situations with creative and analytical thinking to identify the best path forward.

Responsibilities
Project Management

• Effective Planning & Execution: Skillfully plan, oversee multiple projects, and manage day-to-day operations with both internal and external teams. Ensure project milestones are achieved, timelines are met, and budgets and scopes are maintained.
• Adaptive Organization: Efficiently manage schedules, project details, and comprehensive documentation within budget and scope parameters, striking a balance between precision and flexibility.
• Team-Centric Leadership: Foster a collaborative, positive team environment, celebrating achievements, addressing challenges, and making strategic decisions.
• Budget Management: Develop and manage project budgets, ensuring technical concepts align with client-defined timeframes and financial limits.
• Transparent Communication: Regularly provide clear updates to leadership and stakeholders, offering insights into project milestones, costs, and potential risks. Facilitate client deliverables.
• Problem Solving: Schedule and conduct meetings to proactively review progress, identify and address issues, and manage vendor invoices.

Client Relationship Management

• Building Trust: Establish and nurture strong, trusted client relationships by engaging strategically and understanding their unique objectives and needs.
• Effective Communication: Articulate sophisticated concepts and technical approaches with adaptability to cater to both internal and external teams and clients.
• Conflict Management: Navigate difficult conversations with confidence. Support and guide others through tough decisions, and thoughtfully manage conflict as it arises.

Philosophy & Approach

• Supporting Business Development: Leverage expertise in estimating and scoping Statements of Work (SOW) to contribute to business development efforts and secure new projects.
• Process Improvement: Drive continuous improvement in project management processes and workflows, staying current with industry trends, tools, and techniques.
• Support Teammates: Mentor staff and provide thoughtful guidance as needed to support a skilled team of professionals.
• Growth-Minded Flexibility: Be prepared to take on additional duties as needed to contribute to the overall success and growth of the organization.
• Embrace the vision and values of the company.

Other

• You'll find yourself moving around, sitting, standing, and occasionally reaching, stooping, kneeling, or crouching. You'll also need good vision for tasks like reading and design.
• We value your ability to quickly adapt, handle stressful situations, and effectively address any project or people-related challenges that come your way.
• While much of your work will be computer-based, there might be times when you'll need to carry, push, pull, or lift items up to 25 pounds.
• You'll have the opportunity to occasionally travel on-site for client, project, and team activities, including overnight stays.