Enterprise Fraud Manager

Enterprise Fraud Manager

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Company Information:

Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $13 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $30 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune.

If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• "Paying it forward" by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

The Enterprise Fraud Manager will lead and oversee the operational and fraud risk team at Bell Bank, ensuring the effective detection, prevention, and management of various types of fraud, excluding debit card risk. This position focuses on enterprise-wide fraud risk management, ensuring alignment with regulatory requirements and internal policies. The Enterprise Fraud Manager will play a crucial role in protecting the bank's assets, reputation, and customer trust through effective oversight, risk assessment, and mitigation strategies.

Primary Duties:

• Partner with the Director of BSA and Fraud to develop, implement, and maintain a comprehensive fraud management strategy that align with the bank's overall risk management framework. Focus areas include online banking fraud, check fraud, account takeover, wire fraud, and other operational fraud types.
• Lead, mentor, and develop a team of fraud analysts and risk professionals responsible for identifying, investigating, and mitigating fraud risks related to operational processes and other areas.
• Oversee the identification and assessment of emerging fraud risks across the bank's operations. Implement proactive measures to mitigate risks and prevent fraud.
• Establish and maintain fraud monitoring processes to detect suspicious activities. Provide regular reporting to senior management on fraud trends, incidents, and risk mitigation efforts.
• Ensure the fraud risk management program complies with all applicable regulatory requirements and internal policies. Work closely with compliance and legal teams to ensure alignment with regulations such as AML/CFT.
• Collaborate with cross-functional teams, including IT, cybersecurity, operations, BSA, and Compliance, to ensure a coordinated approach to fraud risk management. Engage with external stakeholders, including law enforcement and industry peers to stay abreast of emerging fraud trends.
• Lead complex fraud investigations and collaborate with internal and external stakeholders, including law enforcement, to resolve fraud claims.
• Evaluate and implement fraud detection technologies and tools to enhance the bank's ability to detect and prevent fraud.
• Develop and deliver fraud awareness training for employees to promote a culture of vigilance and prevention throughout the organization.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• Bachelor's degree in business, finance, risk management, or a related field. A relevant professional certification (e.g., CFE, CFCS) is preferred.
• Minimum of 7-10 years of experience in fraud risk management, with a focus on operational risks. Prior experience in managing a fraud risk team is preferred.
• Strong knowledge of fraud detection and prevention technologies and methodologies.
• Familiarity with banking regulations related to fraud, such as AML/CFT, and industry best practices.
• Excellent analytical and problem-solving skills with the ability to identify and mitigate risks proactively.
• Strong communication and leaderships skills, with experience presenting to senior management and collaborating with cross-functional teams.
• Ability to manage multiple priorities in a fast-paced environment and handle confidential information with discretion.

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer