Director of Customer Solutions
Apply NowCompany: AFC Industries
Location: West Chester, OH 45069
Description:
AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
Activities & Duties:
Education:
Bachelor's degree or equivalent work experience (Business Management, Supply Chain, Manufacturing)
Work Experience:
Management in industrial distribution setting
MS Office and Business tools (Teams, Excel, Powerpoint, Word, Bi)
Strong communication, problem solving, and organizational skills and the ability to effectively interact at all levels of customer, supplier, and company organizations
Benefits:
We are an AA/EEO/Veterans/Disabled employer.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
Activities & Duties:
- Manage projects related to implementing new programs and customer program resets as assigned
- Develop and manage a program implementation team
- Develop and manage implementation processes for customer programs
- Develop and manage training for implementing and managing programs
- Develop and manage audit processes for programs
- Coordinated with internal departments to ensure AFC program standards are being met
- Additional requirements may be identified as the position develops
- Provide mentoring, development, and support for all staff members
- Other duties as assigned
Education:
Bachelor's degree or equivalent work experience (Business Management, Supply Chain, Manufacturing)
Work Experience:
Management in industrial distribution setting
MS Office and Business tools (Teams, Excel, Powerpoint, Word, Bi)
Strong communication, problem solving, and organizational skills and the ability to effectively interact at all levels of customer, supplier, and company organizations
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Salary Target 90-120k
We are an AA/EEO/Veterans/Disabled employer.