Manager, Specialty Lines, D&O and Crime

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

A career in Underwriting within Intact Specialty Solutions is an opportunity to develop expertise and deliver innovative solutions across a broad range of specialty insurance products in a wide variety of industry segments from group accident and health to ocean marine and technology. Be part of a Specialty Solutions leader with a book of business that spans more than 180 countries and seize the chance to make a global impact as we continue to grow beyond $20 billion of total annual premiums.

We're looking for a Manager, D&O (Directors and officers liability insurance) & Crime, within our Financial and Professional Lines group, to join our growing team!

You will motivate and manage a high performing team of Underwriters to achieve Intact's objectives. You will stretch your team with short and long term goals surrounding growth, profitability, productivity and engagement. They will advance by your side as you inspire, coach and mentor them.

This role requires a minimum of 3 days a week in the Toronto office.

What you'll do here:

• Develop, recommend, and implement leadership strategies, organizational structure, and process/technology improvement initiatives
• Align departmental objectives with corporate objectives
• Guide, coach, and develop talented D&O and Crime Underwriters and clearly convey goals and action plans
• Provide effective leadership by continuously keeping staff informed on changes/results and the overall performance, productivity and engagement of team members
• Evaluate staff performance and prepare formal Performance Reviews
• Perform quality reviews on team members to further staff development ensuring risk selection criteria is adhered to for all products
• Collaborate with other Managers and underwriting teams nationally to recommend ways in which the team can achieve regional goals in pursuit of growth and profitability and to identify ways to create consistency and workflow efficiencies and be a resource for underwriting related matters
• Proactively manage workflow and resources within the D&O/Crime team
• Play a key and active role in the selection process and hiring of employees who will deliver a legendary level of service to our brokers
• Conduct Broker Management reviews and make recommendations based on volume, profitability, and quality of submissions
• Provide technical expertise and assist with the resolution of identified problems
• Collaborate with your Director and Vice-President on various projects and operational items

What you bring to the table:

• Minimum 5 years of underwritting experience in Specialty Lines
• Have previous experience in D&O and Crime
• Sound knowledge of all Financial and Professional Lines
• Experience or recognized skills in mentoring, coaching and development
• Team management experience an asset
• University and/or College Degree or any combination of equivalent education preferred
• Excellent communication and interpersonal skills
• Ability to build effective relationship with brokers
• Strategically minded, sales focused and adaptable
• Strong customer service orientation
• Outstanding organizational and time management skills
• Strong analytical abilities and attention to detail
• Ability to drive change and adapt to a constantly changing environment
• High level of integrity, confidentiality and accountability
• No Canadian work experience required however must be eligible to work in Canada

#LI-hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.