Director Data Center Operations

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Director Data Center OperationsHCA Healthcare

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Director Data Center Operations for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

• Manage under limited Supervision an Enterprise Class Data Center. Meet all business demands for provisioning and supporting IT solutions to support or mission of patient care.
• Implement strategic direction from Sr Director to standardize, document, and operate in a World Class manner
• Plan and implement strategies to maximize efficiencies, maintain 100% availability, and support 24x7x365.
• Maintain quality as one of the highest priorities and hold staff accountable to this measure.
• Manages IT and facility (HVAC, Electrical, space, and all building environmentals) to achieve 100% availability
• Manage multimillion dollar budgets annually and maintain budgets on assigned projects.
• Negotiate contracts and manage vendors (local and national) to maintain and or source your data center needs.
• Create and Maintain Policies and Procedures that are consistent across all Enterprise locations.
• Oversee additional data centers as required to ensure Enterprise continuity of IT service delivery.
• These are achieved through the following general responsibilities:

GENERAL RESPONSIBILITIES

Personnel Management

• Staff Scheduling - Ensure 7/24 coverage, Coordinate Vacation coverage, Cover shifts as operator as required;
• Various Staff Meetings Include attending week-long RDC Managers meeting Nashville twice a year;
• Employee Growth / Advancement: Quarterly Performance Reviews, Education / training guidance and management, Mentoring / Counseling

Meetings

• Daily & Weekly include ServiceCentral ticket review and analysis; Data Center Project Management; Includes Power and space review; Pending, in work and completed projects
• Meetings with vendors as scheduled: EMC, Emerson (Liebert); Insight; SIMMS; Iron Mountain
• Attend all meetings impacting RDC operations: Resource Planning, Change Control, 3rd Saturday Planning; CMDB weekly meeting

Project Management

• Oversee project schedules
• Coordinate add/moves/decommissions
• Ensure appropriate tickets are created for requested work

Budget Management

• Develop annual budget for the RDC - Validate monthly budget target and identify variances in excess of 5%. Invoice validation and timely delivery to director for review. RDC Supply Ordering. Timely ordering of backup tapes to maintain adequate supply on site. Contract management
• Asset management - Equipment delivery; Receive inventory in GHX; Receive inventory in Remedy; Update removed, retired, decommissions in Remedy

Facility Management

• Electrical Layout
• Cable Management to include labeling
• Infrastructure Maintenance and testing: Chiller and pump, Generator testing, Annual Infrared Testing, Power Failure Testing, UPS/FPC/FDC Balancing, Electrical Layouts, Validate completion of Vendor PM visits
• General building maintenance: Repair lighting, Repair doors, Plumbing issues, Copier/printer repairs, Phone system maintenance, Furniture repair/replace
• Supply ordering
• Fire suppression system monitoring and maintenance
• Floor plan updates
• Inventory management
• Ensure disaster recovery plans are properly updated

RDC Security Management

• Security Card Administration - Quarterly Card Inventory/Validation, Activation/Deactivation of cards as required
• Physical Building Security
• Surveillance Camera installation and maintenance
• Participate in required audits as requested

RDC Hardware Support:

• Plan physical layout of cabinets/equipment to facilitate proper clearances/airflow/power distribution; Assist with Hardware Installations; Assist with Hardware Troubleshooting; Manage disposal of old equipment; Manage destruction of data on hard drives prior to leaving the RDC area; Provide application support to staff

Reporting:

• Monthly metrics; Monthly Key Observations; Trending; Inventory management

Specific Duties of Managers by RDC

• Responsible for coordination of Division RDC implementations
• Responsible for All RDC Project installations
• Sharepoint team room administration
• Backup for compiling metrics
• Service Central Enhancement Committee representing the RDC's

RELEVANT WORK EXPERIENCE

• 7+ years

MANAGEMENT EXPERIENCE

• 5+ years

EDUCATION

• Bachelor's Degree Required

OTHER/SPECIAL QUALIFICATIONS

• Certified Data Center Management Professional (CDCMP)is a big plus
• Comfortable challenging the status quo.
• High degree of self-motivation
• Excellent written and oral communication skills

PHYSICAL DEMANDS/WORKING CONDITIONS

• Late hours are required from occasionally as off hour work is preferred due to potential system impact during normal hours.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Director Data Center Operations opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.