Mac Engineer
Apply NowCompany: Cynet Systems
Location: New York, NY 10025
Description:
Job Description:
Pay Range: $47hr - $52hr
Pay Range: $47hr - $52hr
- rchitect, deploy, and manage macOS device management solutions using Jamf Pro and Microsoft Intune.
- Own the lifecycle management of macOS devices including provisioning, configuration, patching, and decommissioning.
- Develop and maintain automation scripts and policies to streamline device onboarding, updates, and compliance enforcement.
- Partner with security and compliance teams to enforce security baselines and implement best practices for endpoint protection.
- Lead troubleshooting efforts related to macOS hardware, software, and integration with enterprise tools.
- Provide mentorship and technical guidance to junior engineers and IT support teams.
- Monitor system performance, create documentation, and generate reports on compliance and inventory.
- Stay current with macOS updates, Apple enterprise technologies, and endpoint management trends.
- ssist with architecture design, implementation, and documenting processes & procedures required for projects and services.
- Implement new systems, upgrades, and modifications (including planning, testing, coordinating, and scheduling).
- Monitor the production environment and ensure speedy resolution of issues, taking ownership of problem management activities.
- Provide Tier 3 escalation support for escalated Mac-related incidents and troubleshooting.
- ddress gaps and continually improve engineering services and delivery of devices.
- Ensure support documentation is produced, maintained, and improved.
- utomate manual processes to increase reliability and reduce operational costs.
- Package, deploy, and manage software and updates.
- 5+ years of experience in macOS end user computer engineering and administration in a large-scale enterprise environment.
- Expert-level experience with Jamf Pro (Policies, Smart Groups, Configuration Profiles, Scripts). Qualified candidates must hold one of these certificates:
- Minimum: Jamf 200.
- Preferred: Jamf 300.
- Qualified candidates must have experience with Apple Business Manager (ABM) and Automated Device Enrollment (ADE).
- In-depth knowledge of macOS, iOS, and tvOS and should also be comfortable using the latest MDM practices, Zero-touch deployment, data integrity, and analytical reporting experience.
- Proficient in scripting languages such as Bash, Python, AppleScript, Perl, or zsh for automation and custom workflows.
- Strong knowledge of macOS internals, security frameworks, and MDM protocols
- Strong business acuity, including understanding and practical application of relevant market/industry trends.
- Excellent troubleshooting, documentation, and written/verbal communication skills.
- bility to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring strong problem-solving skills.
- Hands-on experience configuring and managing Microsoft Intune for macOS.
- Experience with identity and access management systems (Active Directory, Entra AD, PingFederate, etc.).
- Familiarity with CIS benchmarks and compliance frameworks like ISO, SOC2, or SOX.
- Experience with endpoint detection & response (EDR) tools such as CrowdStrike
- Knowledge of networking fundamentals including TCP/IP, DNS, firewalls, and routing protocols.