ServiceNow Solutions Architect

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Company: Cognizant

Location: Toronto, ON M4E 3Y1

Description:

This is a remote position open to any qualified applicant in Canada.

Job Title: ServiceNow Solutions Architect
Role Description

The Senior Solution Architect provides mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A Senior Solution Architect has a high-level of understanding in scripting and app development, including familiarity with Web services, API's and mobile application design.
Roles & Responsibilities:
  • Lead and mentor other developers (business, information, application, software, technology) to ensure the highest standard of technical quality.
  • Fulfills technical designing, crafting, documenting, and communicating the integration approach of all the components of the architecture.
  • Research and analyze capabilities and propose solution alternatives that address specific business needs and product/service strategies across Businesses Lines.
  • Educate clients and collaborate for the right technical solutions.
  • Deliver a positive and helpful experience to clients in every interaction.
  • Assist in the prioritization and understanding of new opportunities, designing tools and techniques to deliver efficiently.
  • Ensure each artifact produced, each configured technical component, and all personal interactions are of the highest quality.
  • Acts as the final delivery point for technical decision-making within a program.
  • Build teams that can complete tasks.
  • Offer technical mentoring and mentorship to other developers/architects.
  • Define domain specific evaluation processes for hiring that fits market needs.
  • Interviewing to screen and identify the best candidates.
  • Periodic evaluation of the team capabilities
  • Define emerging skills that team needs and identify training needs.
  • Align resource requirements based on demand projections.
  • Records resource training and development plans in partnership with HR
Required Qualifications:
  • A bachelor degree in computer science, Computer Engineering or Information Technology is beneficial, or equivalent experience with significantly related IT and leadership experience.
  • 4+ years working on the ServiceNow platform.
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
  • Knowledge of ITIL v3 required
  • General Consulting, Service Management and Software Development experience required
  • 4+ years of multiple platform configuration
  • 2 + years of senior technical experience
  • Experience preferred: ITSM, ITILv3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.
Salary and Other Compensation:

Applications will be accepted until May 18, 2025.

The annual salary for this position is between $ 120,000 - $ 155,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network Assists Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don't just dream of a better way - we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what's right.
  • We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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