Supervisor, Used Sales

Tesla is seeking a Supervisor focused on Used Tesla Sales within the Used Car Business. This team is responsible for Tesla's Used Vehicle business focused on the intake, refurbishment, and resale of all used Tesla and non-Tesla vehicles. We are a team that constantly challenges the status quo to revolutionize the trade-in and used vehicle purchase experience.

In this role, you will play a lead role in shaping the Used Sales operation across the North America market. You will be responsible for managing a unique team, optimizing business operations, and delivering on both short/long-term projects. This complex and multifaceted role requires exceptional executive level communication skills, demonstrated leadership experience, developed business acumen, and a track record of success in leading high-impact business priorities.

Responsibilities

• Lead the execution of a large, high-revenue, multifaceted operational department that extends across North America, ranging in volume and regional complexities
• Own the primary role of ensuring attainment to sales targets, execution of used transactions, and the performance of the Used Sales team overall
• Lead and mentor a team of 10+ sales advisors and build a culture of teamwork and collaboration. Provide direct coaching and KPI management in support of both individual and team goals
• Identify and address systemic issues within the operational workflow while escalating critical opportunities or concerns to senior management. Develop innovative solutions, lead implementation, measure success, and develop a cadence of continuous improvement
• Establish effective communication channels with stakeholders at all levels, both internal and external. Cultivate and maintain strong partnerships to garner support on cross-functional business objectives
• Develop extensive knowledge of all applicable regulations across North America to ensure compliance. Proactively adapt operations to account for regulatory changes while still meeting aggressive business goals

Requirements

• Strong business acumen and a track record of driving operational performance and profitability
• Exceptional leadership and communication skills, with the ability to motivate and inspire a team
• Strategic thinker with the ability to forecast market trends, develop long-term plans, and execute them successfully
• Project and program management experience with the ability to handle multiple initiatives simultaneously
• Knowledge of economics, operations, pricing strategies, and automotive, is a plus
• Proficient with standard corporate productivity tools including MS Office, SharePoint, and CRM applications
• Must adhere to Tesla Motors information security policy
• Valid driver's license required
• For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation


• Supervisor Sales Operations - $68,000 - $102,000/annual salary
+ cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.