Task Order Manager
Apply NowCompany: HigherEchelon, Inc
Location: Leavenworth, KS 66048
Description:
Task Order Manager
Location: Fort Leavenworth, Kansas
Description:
We are seeking a Task Order Manager (TOM). Responsible for comprehensive management of all task order activities under the COWS contract supporting CAC Headquarters. This role requires authoritative oversight of technical execution, personnel coordination, quality assurance, and contractual compliance across all CAC-hosted environments, including the CAC-N SharePoint Portal, the CAC Public DNN EVOQ Website, and ADCCP-aligned hosting infrastructure.
This position is contingent upon contract award.
Job Responsibilities:
Act as the primary point of contact (POC) to the Contracting Officer Representative (COR) and Government leads for performance oversight, reporting, and risk mitigation.
Coordinate delivery across all Performance Work Statement (PWS) areas, including Operations & Maintenance (O&M), Help Desk support, content lifecycle workflows, and knowledge transfer.
Manage cross-functional teams utilizing Standard Operating Procedure (SOP)-driven execution and Configuration Management Database (CMDB)-based change tracking.
Conduct weekly status reviews and Quality Assurance Surveillance Plan (QASP) metric evaluations.
Serve as escalation authority for outages, security incidents, or schedule deviations.
Oversee transition plans, onboarding processes, surge modeling, and approval of COR-facing deliverables.
Validate security posture in compliance with AR 25-2, Security Technical Implementation Guides (STIG), Plans of Actions and Milestones (POA&M), and DoDI 8510.01 frameworks.
Required Skills:
PMP Certification
ITIL v4 Foundation Certification
Security+ CE Certification (DoD 8570 IAT Level II)
Technical Certification: Azure Administrator Associate or MCSE
Minimum of 6 years of experience in DoD/VA program leadership
Desired Skills:
PMP Certification along with Certified Scrum Master (CSM) or CompTIA Project+
ITIL v4 Intermediate Certification
CISSP or CASP+ Certification (DoD 8570 IAM Level II)
Microsoft 365 Certified: Enterprise Administrator
8+ years of experience with web operations and CAC/Army systems
Education and Experience:
Bachelor's degree in Information Technology, Computer Science, Business Management, or related field preferred.
Minimum of 6 years' direct experience in DoD/VA program leadership roles; 8+ years' experience preferred
#CJ
#dice
About HigherEchelon, Inc.
HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) with offerings in Engineering, Gaming, Human Capital, Enterprise Technology and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.
HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.
By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.
EOE/Minorities/Females/Veterans/Disabled:
HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify
Location: Fort Leavenworth, Kansas
Description:
We are seeking a Task Order Manager (TOM). Responsible for comprehensive management of all task order activities under the COWS contract supporting CAC Headquarters. This role requires authoritative oversight of technical execution, personnel coordination, quality assurance, and contractual compliance across all CAC-hosted environments, including the CAC-N SharePoint Portal, the CAC Public DNN EVOQ Website, and ADCCP-aligned hosting infrastructure.
This position is contingent upon contract award.
Job Responsibilities:
Act as the primary point of contact (POC) to the Contracting Officer Representative (COR) and Government leads for performance oversight, reporting, and risk mitigation.
Coordinate delivery across all Performance Work Statement (PWS) areas, including Operations & Maintenance (O&M), Help Desk support, content lifecycle workflows, and knowledge transfer.
Manage cross-functional teams utilizing Standard Operating Procedure (SOP)-driven execution and Configuration Management Database (CMDB)-based change tracking.
Conduct weekly status reviews and Quality Assurance Surveillance Plan (QASP) metric evaluations.
Serve as escalation authority for outages, security incidents, or schedule deviations.
Oversee transition plans, onboarding processes, surge modeling, and approval of COR-facing deliverables.
Validate security posture in compliance with AR 25-2, Security Technical Implementation Guides (STIG), Plans of Actions and Milestones (POA&M), and DoDI 8510.01 frameworks.
Required Skills:
PMP Certification
ITIL v4 Foundation Certification
Security+ CE Certification (DoD 8570 IAT Level II)
Technical Certification: Azure Administrator Associate or MCSE
Minimum of 6 years of experience in DoD/VA program leadership
Desired Skills:
PMP Certification along with Certified Scrum Master (CSM) or CompTIA Project+
ITIL v4 Intermediate Certification
CISSP or CASP+ Certification (DoD 8570 IAM Level II)
Microsoft 365 Certified: Enterprise Administrator
8+ years of experience with web operations and CAC/Army systems
Education and Experience:
Bachelor's degree in Information Technology, Computer Science, Business Management, or related field preferred.
Minimum of 6 years' direct experience in DoD/VA program leadership roles; 8+ years' experience preferred
#CJ
#dice
About HigherEchelon, Inc.
HigherEchelon, Inc. (HE) is a service-disabled veteran-owned small business (SDVOSB) with offerings in Engineering, Gaming, Human Capital, Enterprise Technology and Cyber Solutions. HigherEchelon aims to be the premier trusted partner in organizational excellence and achieves this through sustained investment in talent and the employee experience. HigherEchelon puts the employee first to better serve customer needs and sustain excellence.
HigherEchelon offers competitive full-time benefits including paid vacation and holidays, 401(k) matching, full health/dental/vision coverage, plus much more. For on-site and remote employees, flexible work schedules are offered when authorized.
By joining our team, you are choosing to embark on a journey towards excellence as a valued team member and trusted partner. We appreciate your inquiry and look forward to discussing the opportunity further.
EOE/Minorities/Females/Veterans/Disabled:
HigherEchelon, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. HigherEchelon, Inc. participates in E-Verify