Development Services Supervisor
Apply NowCompany: City of Scottsdale, AZ
Location: Scottsdale, AZ 85254
Description:
Salary: $75,046.40 - $101,400.00 Annually
Location : Scottsdale, AZ
Job Type: Full-Time Regular
Job Number: FY2425-00828
Division: Community & Economic Dev
Department: PERMIT SERVICES - ONE STOP SHOP
Opening Date: 04/21/2025
Closing Date: 5/5/2025 11:59 PM Arizona
Introduction
The Development Services Supervisor plans, organizes and supervises the employees City's Planning & Development Services Department. In addition to the supervisory responsibilities, this position provides service to the public, developers, contractors, engineers, and other customers through multiple channels of communication.
Anticipated starting salary for this position may be up to mid-point depending on candidate's experience and internal equity. The full salary range is listed above and mid-point for this position is $42.39 per hour.
Minimum Qualifications
Licensing, Certifications and Other Requirements
Other pertinent licenses and/or certifications may be required of some positions depending on division/department/services assignment.
Essential Functions
Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:
All Assignments:
Records Assignment:
Work Environment/Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The City of Scottsdale offers a comprehensive benefits package including:
12 Paid Holidays, which includes 1 Floating Holiday
Vacation Accrual; starts at 10.3 hours/month
Sick Leave Accrual; 8 hours/month
Medical (which includes behavioral health coverage), Dental and Vision Benefits
City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
Tuition Reimbursement; $2,500/year
Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
Supplemental Retirement Plans through Nationwide; 457
Pet Insurance
Bilingual pay compensation
Please visit the page for more information.
Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:
Fingerprinting search of the national FBI Database
Criminal Background screening
The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.
PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis. Depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits,
Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.
Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.
Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking
01
Do you have at least six months of lead or supervisory experience?
02
If you answered 'yes' to the question above, please describe the extent of your experience and time in each role. If you do not have this experience, please indicate "None".
03
Do you have three years of experience in customer service that involves extensive public contact?
04
If you do have three years of extensive public contact, please describe your experience and challenges working with the public. If you do not have this experience, please indicate "None".
05
Have you led or supervised a team where you were responsible for setting priorities, managing workloads, overseeing daily operations, and supporting employee development?
06
If you have led or supervised a team with the responsibilities listed above, please explain your approach and the extent of your experience in these areas. If you do not have this experience, please indicate "None".
07
Have you participated in or led efforts to resolve complex issues, improve service delivery, or streamline processes?
08
If you answered 'yes' to the question above, please provide examples of your role and the improvements implemented. if you do not have this experience, please indicate "None".
09
Please describe your experience managing public records, including record retention schedules and requirements for record destruction. If you do not have this experience, please indicate "None".
10
Please describe your experience, if any, in a municipality or government setting. If you do not have this experience, please indicate "None".
11
Please indicate how you learned about this job opportunity with the City of Scottsdale.
Required Question
Location : Scottsdale, AZ
Job Type: Full-Time Regular
Job Number: FY2425-00828
Division: Community & Economic Dev
Department: PERMIT SERVICES - ONE STOP SHOP
Opening Date: 04/21/2025
Closing Date: 5/5/2025 11:59 PM Arizona
Introduction
The Development Services Supervisor plans, organizes and supervises the employees City's Planning & Development Services Department. In addition to the supervisory responsibilities, this position provides service to the public, developers, contractors, engineers, and other customers through multiple channels of communication.
Anticipated starting salary for this position may be up to mid-point depending on candidate's experience and internal equity. The full salary range is listed above and mid-point for this position is $42.39 per hour.
Minimum Qualifications
- A high school diploma or General Educational Development (GED) equivalent.
- Three years of customer service experience involving extensive, in-person public contact.
- Must have at least six months of Lead or Supervisory experience.
- Preferred: Experience in a municipal or government setting.
Licensing, Certifications and Other Requirements
- Must obtain within six months, and maintain throughout tenure, International Code Council (ICC) Permit Technician certification.
Other pertinent licenses and/or certifications may be required of some positions depending on division/department/services assignment.
Essential Functions
Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:
All Assignments:
- Supports other staff members and provides expertise and guidance to teams and projects within the group.
- Keeps accurate records pertaining to the status of commercial site plans, building plans and subdivision review plans.
- Researches history of properties for past uses, zoning history, easements and recorded documents.
- Supervises employees and coordinates personnel-related activities to include, but not limited to: training, approving work schedules, recommending/approving personnel actions, coaching and counseling, establishing performance goals, and writing performance evaluations.
Records Assignment:
- Accumulates, validates, and maintains departmental records including case files, permits, FEMA, as-builts, plans, and maps.
- Conforms with state record retention requirements by digitally formatting, maintaining, and purging records.
- Monitors off-site records storage.
Work Environment/Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Lift and carry materials weighing up to 50 pounds.
- Travel to/from meetings and various locations.
The City of Scottsdale offers a comprehensive benefits package including:
12 Paid Holidays, which includes 1 Floating Holiday
Vacation Accrual; starts at 10.3 hours/month
Sick Leave Accrual; 8 hours/month
Medical (which includes behavioral health coverage), Dental and Vision Benefits
City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
Tuition Reimbursement; $2,500/year
Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
Supplemental Retirement Plans through Nationwide; 457
Pet Insurance
Bilingual pay compensation
Please visit the page for more information.
Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:
Fingerprinting search of the national FBI Database
Criminal Background screening
The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.
PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis. Depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits,
Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.
Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.
Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking
01
Do you have at least six months of lead or supervisory experience?
- Yes
- No
02
If you answered 'yes' to the question above, please describe the extent of your experience and time in each role. If you do not have this experience, please indicate "None".
03
Do you have three years of experience in customer service that involves extensive public contact?
- Yes
- No
04
If you do have three years of extensive public contact, please describe your experience and challenges working with the public. If you do not have this experience, please indicate "None".
05
Have you led or supervised a team where you were responsible for setting priorities, managing workloads, overseeing daily operations, and supporting employee development?
- Yes
- No
06
If you have led or supervised a team with the responsibilities listed above, please explain your approach and the extent of your experience in these areas. If you do not have this experience, please indicate "None".
07
Have you participated in or led efforts to resolve complex issues, improve service delivery, or streamline processes?
- Yes
- No
08
If you answered 'yes' to the question above, please provide examples of your role and the improvements implemented. if you do not have this experience, please indicate "None".
09
Please describe your experience managing public records, including record retention schedules and requirements for record destruction. If you do not have this experience, please indicate "None".
10
Please describe your experience, if any, in a municipality or government setting. If you do not have this experience, please indicate "None".
11
Please indicate how you learned about this job opportunity with the City of Scottsdale.
- City Website
- Employee Referral
- Glassdoor
- Governmentjobs.com
- Indeed
- Job Fair (In-Person / Virtual)
- Recruiter
- Other
Required Question