Service Superintendent

Service Superintendent

Position Overview
The Service Superintendent is responsible for overseeing the daily operations of service teams, ensuring compliance with safety standards and delivering high-quality service to clients. This role involves managing budgets, optimizing processes, and leading maintenance activities to enhance operational efficiency and service delivery.

Key Responsibilities

• Oversee service operations and ensure compliance with safety regulations and standards.
• Manage and allocate budgets for service projects and initiatives.
• Lead and mentor service teams to improve performance and productivity.
• Implement process improvements to enhance service delivery and operational efficiency.
• Ensure maintenance management practices are followed for all equipment and facilities.
• Conduct regular quality assurance checks to maintain service standards.
• Communicate effectively with stakeholders to understand service needs and expectations.

Qualifications

• Bachelor's degree in Engineering, Business Administration, or a related field.
• Minimum of 5 years of experience in service operations or maintenance management.
• Strong understanding of safety compliance and quality assurance principles.
• Proven experience in budget management and process improvement methodologies.
• Excellent technical expertise related to service operations and maintenance.

Benefits

WHAT WE OFFER

• Competitive pay commensurate with skills and experience
• 100% paid medical, dental, vision, and basic life insurance for full-time employees (35% coverage for dependents), first of the month following DOH
• 401(k) retirement savings plan with employer profit sharing contribution
• 8 paid holidays each year, no waiting period
• Paid Time-Off (PTO) 2.31 hours per week, or 120 hours per year, with one additional day of service per year until reaching a max accrual of 160 hours
• Company provided vehicle, fuel card and phone stipend
• Mentorship and career development opportunities
• Tool Purchase and Tool Loan Programs
• Education reimbursement
• Discretionary bonus