Senior Site Reliability Engineer

We're so excited to have you on our team as we create the future of Rev.

As you know, our mission is to unlock the full power of human speech. Why? Because we believe in bridging the gap between individuals, communities, and global audiences, and fueling connections and experiences that drive meaningful change. Simply put ... every voice deserves to be heard.

We built the most accurate Speech-to-Text ASR in the world that surpasses our competitors across: 75 languages and counting; dialects; genders and subject matters. We did this because in a world where so much is said and yet so much goes unheard - we believe every perspective is not only valuable, but critical. And while that's our technology, that is also our culture.

We didn't transform the speech technology space by following the status quo. We did it by bringing perspectives to the table that were different from ours, and ensuring they had the freedom and responsibility to create, innovate, and transform our product and how we serve our customer. As a part of the Rev team, the work that you will do will propel these efforts and continue to help us best serve our customers.

It's an exciting time to join Rev!
Senior Site Reliability Engineer

How this role will Serve, Own and Grow at Rev:

We're looking for a Senior Site Reliability Engineer (SRE) to join our Platform Engineering team. As a key contributor, you'll collaborate across Engineering, QA, and DevOps to design, scale, and optimize our cloud-based production infrastructure. This is a high-impact role for someone who thrives in startup environments and is excited to help shape the future of Rev's platform as we scale.

This role is ideal for someone who is passionate about automation, observability, reliability, and continuous improvement-and who loves solving problems at scale.

Responsibilities:

• Manage the infrastructure and observability of Rev's cloud based applications
• Design and maintain CI/CD pipelines to support scalable, testable deployments across services
• Automate key development and infrastructure workflows to drive team velocity
• Collaborate with engineers and QA to deliver reliable environments and robust tooling for evolving needs
• Analyze infrastructure performance and implement data-driven optimizations
• Enhance monitoring and alerting systems to detect anomalies and prevent service degradation
• Help define and deliver on the DevOps roadmap in support of our fast-growing Engineering org
• Contribute to and maintain internal tools like our custom chatbot ("Chopper")

Qualifications:

• Bachelor's or Master's degree in Computer Science or a related technical field
• 5+ years of experience in Site Reliability Engineering, DevOps, or Software Engineering
• Strong experience managing cloud infrastructure in AWS using Terraform or other Infrastructure as Code tools
• Experience managing containerized workloads in Kubernetes and EKS or similar cloud environments
• Deep familiarity with building and optimizing CI/CD pipelines (for APIs, web apps, and data services)
• Proficiency in configuring observability platforms (monitoring, alerting, logging) such as Grafana
• Proactive and clear communication skills to collaborate with remote teams across time zones
• Fluency across multiple languages, frameworks, and deployment environments
• Ability to thrive in a fast-paced, evolving startup culture

Nice to have knowledge of:

• Experience with the LGTM observability stack (Loki, Grafana, Tempo, Mimir)
• Hands-on experience managing technologies like Redis, SQL Server, Elasticsearch
• Prior experience supporting large, distributed teams or remote-first organizations
• Experience defining CI pipelines in Jenkins and GitHub Actions
• Experience with Spinnaker for deployments

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