Unclaimed Property Manager (Program Coordinator 2) (PCN 04-5052)
Apply NowCompany: State of Alaska
Location: Juneau, AK 99801
Description:
Salary: $3,371.20 Biweekly
Location : Juneau, AK
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 50167
Department: Revenue
Division: Treasury
Opening Date: 04/21/2025
Closing Date: 5/1/2025 5:00 PM Alaska
Division: Treasury
Position Open To: Alaska Residents Only
Bargaining Unit: Supervisory
Range: 20
Job Description
What You Will Be Doing
The primary focus of the position is managing the business processes for the program by serving as a consultant, identifying problem areas, examining procedures, and resolving conflicts for interstate and interagency functions pertaining to the Alaska's Unclaimed Property Act (AS 34.45). The incumbent establishes program goals, directs functions, and supervises the Unclaimed Property Manager, in addition to providing leadership to team members.
This position reports on performance measures, develops policy revisions for digital workflow, is responsible for interfacing with electronic systems, and oversees the new vendor for claim management. Furthermore, the position proposes new or revised statutes, monitors national trends, coordinates and prepares responses for legislative committees, and plans the outreach program.
Mission and Culture
The Treasury Division is the bank and trust department for the State of Alaska. It provides unclaimed property services to the public as well as cash management, portfolio management, debt management and accounting services for the various retirement funds, the State's General Fund, the Constitutional Budget Reserve Fund and numerous other funds and trusts. In these uncertain times, leading a program that will reunite owners with their unclaimed property more quickly and accurately is an exciting and rewarding service to Alaskans.
If you can see yourself in this role, we would love to hear from you! For more information on the Treasury Division and our mission, please visit our website at: treasury.dor.alaska.gov
The Working Environment You Can Expect
This position is located on the 11th floor in the State office building in downtown Juneau, and employees have access to the covered parking garage. The work provides interaction with a small close-knit team of professionals and occasional public contact with financial institutions, property owners and claimants.
Who We Are Looking For
The ideal applicant will possess some or all of the following knowledge, skills, abilities, and experience. All of the following traits must be documented in your applicant profile in the supplemental questions. If you do not have experience with one or more of the traits listed below, simply say so. Ideal traits include:
Competency Based Minimum Qualifications Instructions
This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Minimum Qualifications
Competency DescriptionThe competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.
Any combination of education and/or experience that provides the applicant with competencies in
Equivalent to those typically gained by:
Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.
Special Note:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
**NOTE: PLEASE READ THE FOLLOWING CAREFULLY**
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.
At the time of application, the applicant must attach as individual documents the following items (If unable to attach documents, please fax or email the contact listed below):
Application Notice
You can ONLY apply for this position through the Workplace Alaska website or via a hardcopy application. If you accessed this recruitment bulletin through a job search portal, such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the closing date.
Education
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of the interview.
Special Instructions for Foreign Education
Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.
Work Experience
If using work experience not already documented in your application, also provide the employer's name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not, the applicant may not advance to the recruitment interview and selection phase.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Bargaining Unit
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.
EEO Statement
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
Contact Information
Workplace Alaska Application Questions & Assistance
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to
For applicant password assistance, please visit .
For specific information about this position, please contact the hiring manager at the following:
Michelle Norman
Program Coordinator 2
Phone: 907- 465.3702
Michelle.Norman@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
Optional Insurance Benefits
Retirement Benefits
See for additional information
Paid Leave & Other Benefits
Location : Juneau, AK
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 50167
Department: Revenue
Division: Treasury
Opening Date: 04/21/2025
Closing Date: 5/1/2025 5:00 PM Alaska
Division: Treasury
Position Open To: Alaska Residents Only
Bargaining Unit: Supervisory
Range: 20
Job Description
What You Will Be Doing
The primary focus of the position is managing the business processes for the program by serving as a consultant, identifying problem areas, examining procedures, and resolving conflicts for interstate and interagency functions pertaining to the Alaska's Unclaimed Property Act (AS 34.45). The incumbent establishes program goals, directs functions, and supervises the Unclaimed Property Manager, in addition to providing leadership to team members.
This position reports on performance measures, develops policy revisions for digital workflow, is responsible for interfacing with electronic systems, and oversees the new vendor for claim management. Furthermore, the position proposes new or revised statutes, monitors national trends, coordinates and prepares responses for legislative committees, and plans the outreach program.
Mission and Culture
The Treasury Division is the bank and trust department for the State of Alaska. It provides unclaimed property services to the public as well as cash management, portfolio management, debt management and accounting services for the various retirement funds, the State's General Fund, the Constitutional Budget Reserve Fund and numerous other funds and trusts. In these uncertain times, leading a program that will reunite owners with their unclaimed property more quickly and accurately is an exciting and rewarding service to Alaskans.
If you can see yourself in this role, we would love to hear from you! For more information on the Treasury Division and our mission, please visit our website at: treasury.dor.alaska.gov
The Working Environment You Can Expect
This position is located on the 11th floor in the State office building in downtown Juneau, and employees have access to the covered parking garage. The work provides interaction with a small close-knit team of professionals and occasional public contact with financial institutions, property owners and claimants.
Who We Are Looking For
The ideal applicant will possess some or all of the following knowledge, skills, abilities, and experience. All of the following traits must be documented in your applicant profile in the supplemental questions. If you do not have experience with one or more of the traits listed below, simply say so. Ideal traits include:
- Organizational Performance Analysis: Knowledge of the methods, techniques, and tools used to analyze program, organizational, and mission performance; includes methods that deliver key performance information (for example, comparative, trend, diagnostic, root cause, predictive) used to inform decisions, actions, communications, and accountability systems.
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
- Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
- Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
Competency Based Minimum Qualifications Instructions
This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Minimum Qualifications
Competency DescriptionThe competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.
Any combination of education and/or experience that provides the applicant with competencies in
- Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
- Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
- Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
- Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
- Organizational Awareness: Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.
Equivalent to those typically gained by:
Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.
Special Note:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
**NOTE: PLEASE READ THE FOLLOWING CAREFULLY**
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.
At the time of application, the applicant must attach as individual documents the following items (If unable to attach documents, please fax or email the contact listed below):
- A list of three professional references; including name, job title, employer, and current phone number.
- A copy of your last three performance evaluations. Supervisory letters of reference may be substituted if evaluations are not available.
- A copy of transcripts if post-secondary education is to be applied for meeting the minimum qualifications.
Application Notice
You can ONLY apply for this position through the Workplace Alaska website or via a hardcopy application. If you accessed this recruitment bulletin through a job search portal, such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the closing date.
Education
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of the interview.
Special Instructions for Foreign Education
Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.
Work Experience
If using work experience not already documented in your application, also provide the employer's name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not, the applicant may not advance to the recruitment interview and selection phase.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Bargaining Unit
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.
EEO Statement
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
Contact Information
Workplace Alaska Application Questions & Assistance
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to
For applicant password assistance, please visit .
For specific information about this position, please contact the hiring manager at the following:
Michelle Norman
Program Coordinator 2
Phone: 907- 465.3702
Michelle.Norman@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Twelve (12) paid holidays a year