ServiceNow Solution Architect
Apply NowCompany: Cognizant
Location: Toronto, ON M4E 3Y1
Description:
Job Title- ServiceNow Solution Architect
Remote
Role Description
The ServiceNow Solution Architect provides mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A Senior Solution Architect has a high-level of understanding in scripting and app development, including familiarity with Web services, API's and mobile application design.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Remote
Role Description
The ServiceNow Solution Architect provides mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A Senior Solution Architect has a high-level of understanding in scripting and app development, including familiarity with Web services, API's and mobile application design.
- Lead and mentor other developers (business, information, application, software, technology) to ensure the highest standard of technical quality.
- Fulfills technical designing, crafting, documenting, and communicating the integration approach of all the components of the architecture.
- Research and analyze capabilities and propose solution alternatives that address specific business needs and product/service strategies across Businesses Lines.
- Educate clients and collaborate for the right technical solutions.
- Deliver a positive and helpful experience to clients in every interaction.
- Assist in the prioritization and understanding of new opportunities, designing tools and techniques to deliver efficiently.
- Ensure each artifact produced, each configured technical component, and all personal interactions are of the highest quality.
- Acts as the final delivery point for technical decision-making within a program.
- Build teams that can complete tasks.
- Offer technical mentoring and mentorship to other developers/architects.
- Define domain specific evaluation processes for hiring that fits market needs.
- Interviewing to screen and identify the best candidates.
- Periodic evaluation of the team capabilities
- Define emerging skills that team needs and identify training needs.
- Align resource requirements based on demand projections.
- Records resource training and development plans in partnership with HR
- A "" in computer science, Computer Engineering or Information Technology is beneficial, or equivalent experience with significant related IT and leadership experience.
- 4+ years working on the ServiceNow platform.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM)
- Knowledge of ITIL v3 required
- General Consulting, Service Management and Software Development experience required
- 4+ years of multiple platform configuration
- 2 + years of senior technical experience
- Experience preferred: ITSM, ITILv3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.
- The chance to work with impact. Here, we're empowered to bring our biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. We can stay at the top of our game through our award-winning learning and development ecosystem. And when our ambitions change, or we offer new opportunities, we help in adjusting by providing upskilling opportunity, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to grow with a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependants-from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don't just dream of a better way - we make it happen.
- We take care of our people, clients, company, communities and climate by doing what's right.
- We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.