Civil Support Manager

Salary: $42.50 - $46.65 Hourly
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 14869
Department: District Clerk's Office
Opening Date: 04/21/2025
Closing Date: 5/21/2025 11:59 PM Central
Max Number of Applicants: 200

Position Description
Duties and Responsibilities:

• To facilitate and coordinate activities of the Civil Courts Support personnel engaged in carrying out organizational objectives, utilizing knowledge of the District Clerk's rules, regulations, and policies.
• To achieve optimum efficiency and accomplish the goals of the District Clerk's Office, as outlined in the organizational Strategic Plan and Mission Statement.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
Requirements
All applicants must register and take the HRT Clerical Skills Test and score a minimum of 80% with a typing speed of 35 W.P.M. and 80% accuracy.
Please see testing instructions in the General Information section below.
Education and Experience:

• Bachelor's Degree in a related field of study from an accredited college or university and
  • Three (3) years of related experience OR
  • Seven (7) years of related experience
• Minimum two (2) years of experience in a supervisory or management role working with or within the District Clerk's office.

Knowledge, Skills, and Abilities:

• Have a general knowledge and understanding of the responsibilities of the various sections within the District Clerk's office.
• Must be able to explain to lawyers and pro se litigants the reasons for clerks taking action in the processing of filings.
• Must be capable of working under stress and managing multiple projects simultaneously with little to no supervision.
• Must be able to work overtime without prior notice and work flexible hours as required.
• Must be willing to travel to any destination required to participate or assist with office projects.
• Must possess excellent verbal and written communication skills, as well as interpersonal skills.
• Must possess a knowledge of JWEB and DEEDS in order to assist staff.
• Must possess working knowledge of Microsoft Office and Excel.
• Must have excellent presentation, analytical, decision-making, prioritization, and organizational skills.
• Must have a high level of confidentiality, personal responsibility, dependability and time management.
• Must act as a role model for the section; presenting oneself as a professional employee for the staff and other employees to emulate - Lead by example.
• Must be able to elevate the staff and team performance by supervising, mentoring, coaching and developing skills for high performance.
• Must be able to establish and maintain professional and effective working relationships with the staff, management members and other employees throughout the organization.
• Must be eligible for employment in the United States.
• Testing is required. (Grammar 80% Typing 35 words per minute with 80% accuracy)

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
General Information
Register Online for the HRT Clerical Skills Test using the following link:

• Click the above link to the HRT Clerical Skills Test registration page.
• Click on "Apply" to submit your request for testing.
• You will receive a test invitation and instructions via e-mail within 48 hours.
• You will have no more than 5 business days to access and complete testing.
• Your score will be automatically uploaded to your application.
• The test may be taken once every 30 days.
• Most recent test scores are retained for up to 6 months.

Position Type and Typical Hours of Work:

• Regular Full-time
• Hours will be discussed during departmental interview.
  • Must be able to work overtime without prior notice and work flexible hours as required.

Salary:

• $42.50 - $46.65 Hourly
• Depends on Qualifications
• Based on 26 pay periods

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-term disability
• Employee Assistance Program
• Ten (10) days of vacation each year for the first five (5) years of service
  • Accrual rates increase based on years of service
• Eleven (11) County-observed holidays and one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02

Which of the following best describes your years of related experience?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than three (3) years
• Three (3) years but less than four (4) years
• Four (4) years but less than five (5) years
• Five (5) years but less than six (6) years
• Six (6) years but less than seven (7) years
• Seven (7) years or more
• I do not have this experience

03

Please provide details about your verifiable years of related experience.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
04

Which of the following best describes your verifiable years of experience in a supervisory or management role working with or within the District Clerk's office?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than one (1) year
• One (1) year but less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years or more
• I do not have this experience

05

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

06

Are you aware that this position ranges from $42.50 - $46.65/hr?

• Yes

Required Question