Data Analyst III-61809-1

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Company: Scout Exchange

Location: Fremont, CA 94536

Description:

Job Title: Data Analyst III

Desired Start Date: 5/26/2025

Duration: 18 W, 2 D Hrs/Wk:40.00 Est. OT Hrs/Wk:

Physical Work Location: US - CA - Fremont (945550)

Tax Work Location: US - CA - Fremont (945550)

Job Description: Summary:

The main function of a data analyst is to coordinate changes to computer databases, test, and implement the database applying knowledge of database management systems. A typical database analyst/programmer is responsible for planning, coordinating and implementing security measures to safeguard the computer database.

Minimum Skills Required:

5+ years of experience in Salesforce Service Cloud configurations

In-depth knowledge of Salesforce products and functionality

Experience working in complex salesforce orgs

Experience working with Base customization (Record types, objects, page layouts, macros, flows, reports and dashboards, etc.), security models, lightning framework, apps, and consoles

Understand requirements from stakeholders and translate them into Salesforce solutions.

Experience working with integrations and managed packages.

Ability to work in aggressive project timelines/Flexible to work with different timezones.

Salesforce Certified Advanced Administrator

Preferred Qualifications:

Experience with Apex, Visualforce, Lightning Record Pages

Experience working on Omni Channel (Skill Based Routing), Knowledge Management

Salesforce Certified Developer, Service Cloud Consultant and App Builder certifications

Excellent communication - be able to document requirements, test cases, UAT plan and drive business stakeholder alignment.

Able to migrate Metadata via CI/CD from sandbox to next higher orgs.

Job Responsibilities:
Test programs or databases, correct errors and make necessary modifications.
Modify existing databases and database management systems or direct programmers and analysts to make changes.
Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions.
Work as part of a project team to coordinate database development and determine project scope and limitations.
Review project requests describing database user needs to estimate time and cost required to accomplish project.

Skills:
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
Ability to work independently and manage one's time.
Basic mentoring skills necessary to provide support and constructive performance feedback.
Knowledge of database management software.

Education/Experience:
Associate's degree in computer programming or equivalent training required.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Comments for Suppliers: Onsite in Fremont, Hybrid (3 days in office would be fine)

30 minutes, 1 to 2 conversations

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